Remote Technical Support Coordinator Jobs

Municipal & Industrial Water/Wastewater Market
Territory: NH, Eastern MA, ME, VT
Location: Based in NH or Eastern MA (Field-Based)

Position Summary

We are seeking a technically proficient, relationship-driven Outside Sales Engineer / Sales Specialist to represent leading manufacturers of water and wastewater process equipment across Eastern and Northern New England.

This role is focused on specification influence, project development, and long-term account growth within municipal

utilities, consulting engineering firms, contractors, and industrial facilities. The successful candidate will operate as a trusted technical resource while driving revenue growth and expanding market share across the territory.

Key ResponsibilitiesSpecification & Engineering Development

• Call on consulting engineers to secure equipment specifications in design documents
• Conduct technical presentations, product seminars, and continuing education sessions
• Review plans and specifications to ensure proper application and competitive positioning
• Support design engineers with equipment selection, sizing, and technical documentation

Municipal & Industrial Account Management

• Develop relationships with municipal wastewater treatment plants, water utilities, and public works departments
• Build partnerships with industrial facilities in manufacturing, food & beverage, power generation, and related sectors
• Identify capital improvement projects and position solutions early in the planning phase
• Maintain consistent engagement with key decision-makers and influencers

Contractor & Project Support

• Assist contractors during bidding and procurement
• Coordinate submittals, technical clarifications, and start-up support
• Track projects from conceptual design through commissioning
• Ensure customer satisfaction throughout the project lifecycle

Territory Growth & Strategy

• Develop and execute a territory business plan
• Maintain an active and accurate project pipeline
• Identify new market opportunities and product applications
• Represent manufacturers at industry events and trade associations

Qualifications

• Bachelor’s degree in Mechanical, Civil, Environmental Engineering or equivalent technical experience
• 3–10+ years of experience in water/wastewater equipment sales or related process industries
• Strong understanding of municipal procurement processes and specification-driven sales
• Experience with pumps, blowers, process equipment, screening systems, treatment technologies, or related rotating equipment preferred
• Proven ability to manage long sales cycles and multi-stakeholder projects
• Excellent communication, presentation, and relationship-building skills
• Highly organized and self-motivated

Core Competencies

• Specification Selling
• Consultative Technical Sales
• Municipal Capital Project Development
• Industrial Process Application Knowledge
• Territory & Pipeline Management
• Strategic Relationship Building

Compensation & Benefits

• Competitive base salary plus performance-based commission
• Vehicle allowance or mileage reimbursement
• Health benefits and retirement plan
• Technical training and manufacturer support
• Long-term growth opportunity within a stable, relationship-focused organization

Opportunity

This is a high-visibility role in a critical infrastructure market. You will represent established manufacturers and play a direct role in improving water and wastewater systems across New England communities and industries.

If you are motivated by technical engagement, long-term relationship development, and specification-based sales strategy, this role offers significant upside and professional growth.

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• Cell phone reimbursement
• Company car
• Paid time off
• Professional development assistance
• Work from home

Work Location: Hybrid remote in Longmeadow, MA 01116