Technical Support Coordinator Jobs
Technical Support Coordinator jobs are open across healthcare, SaaS, managed services, and enterprise IT, from entry-level to senior coordinator roles, with specializations in helpdesk operations, ticketing system administration, and customer escalation management. See the openings below and apply to the ones that match your experience.
Find JobsOverview
Showing 5 of 15+ Technical Support Coordinator jobs
We are seeking a detail-oriented, customer-focused Sales & Technical Support Coordinator to support our sales team and customers throughout the quoting and sales process. This position is responsible for preparing quotes, following up on opportunities, responding to customer requests, and providing administrative and technical product support.
Key Responsibilities
- Prepare, send, and track customer quotes.
- Proactively follow up on open quotes and sales opportunities.
- Respond to customer requests for pricing, product information, lead times, and technical documentation.
- Assist with product specifications, drawings, submittals, and application questions.
- Coordinate with Sales, Estimating, Operations, and vendors to ensure timely customer responses.
- Maintain accurate quote, customer, and opportunity records.
- Assist with converting successful quotes into orders and supporting project handoff.
Qualifications
- Strong communication, organization, and follow-up skills.
- Detail-oriented with a strong customer-service mindset.
- Comfortable working with pricing, specifications, drawings, and technical information.
- Proficient with Microsoft Office, particularly Excel and Outlook.
- Construction, highway safety, manufacturing, or technical sales experience is preferred.
Ideal Candidate
The ideal candidate is organized, responsive, technically curious, and comfortable interacting directly with customers. They take ownership of follow-up, enjoy supporting a sales team, and can manage multiple quotes and priorities in a fast-paced environment.
Equal Opportunity Employer.
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
We are seeking a detail-oriented, customer-focused Sales & Technical Support Coordinator to support our sales team and customers throughout the quoting and sales process. This position is responsible for preparing quotes, following up on opportunities, responding to customer requests, and providing administrative and technical product support.
Key Responsibilities
- Prepare, send, and track customer quotes.
- Proactively follow up on open quotes and sales opportunities.
- Respond to customer requests for pricing, product information, lead times, and technical documentation.
- Assist with product specifications, drawings, submittals, and application questions.
- Coordinate with Sales, Estimating, Operations, and vendors to ensure timely customer responses.
- Maintain accurate quote, customer, and opportunity records.
- Assist with converting successful quotes into orders and supporting project handoff.
Qualifications
- Strong communication, organization, and follow-up skills.
- Detail-oriented with a strong customer-service mindset.
- Comfortable working with pricing, specifications, drawings, and technical information.
- Proficient with Microsoft Office, particularly Excel and Outlook.
- Construction, highway safety, manufacturing, or technical sales experience is preferred.
Ideal Candidate
The ideal candidate is organized, responsive, technically curious, and comfortable interacting directly with customers. They take ownership of follow-up, enjoy supporting a sales team, and can manage multiple quotes and priorities in a fast-paced environment.
Equal Opportunity Employer.
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Technical Support Coordinator Jobs by Experience Level
See All 15 Technical Support Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsTechnical Support Coordinator Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in technical support coordinator jobs.
- Experience using a ticketing or ITSM platform such as ServiceNow or Zendesk
- Strong written and verbal communication skills for customer and internal escalations
- Associate or bachelor's degree in information technology, computer science, or a related field
- Ability to prioritize and manage multiple open support tickets simultaneously
- Familiarity with ITIL frameworks or foundational IT service management concepts
- CompTIA A+ or similar entry-level IT certification preferred by many employers
Tips for Your Technical Support Coordinator Job Search
Tailor your resume to ticketing tools
List the specific ticketing and ITSM platforms you've used by name. Hiring managers scan for tools like ServiceNow, Zendesk, or Jira Service Management before reading anything else on a technical support coordinator resume.
Quantify your ticket volume and resolution
Replace vague bullets with concrete throughput: how many tickets you handled per day, your average resolution time, or your first-contact resolution rate. These numbers make your coordination experience legible to screeners who compare dozens of applications.
Apply early to roles that fit
Migrate Mate lists technical support coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter for industry-specific support environments
Technical support coordinator roles in healthcare IT, fintech, and managed service providers have different compliance and escalation requirements. Target postings that match the environment you know, since interviewers will probe your familiarity with their user base and regulatory constraints.
Prepare a walk-through of a real escalation
Interviewers for this role almost always ask how you've handled a difficult or unresolved ticket. Have a specific example ready: the issue, who you looped in, the steps you took to coordinate resolution, and what you'd do differently. Generic answers rarely land.
Negotiate on-call expectations before accepting
Many technical support coordinator roles include after-hours or on-call responsibilities that aren't prominent in the posting. Ask directly about rotation frequency, response-time expectations, and whether on-call time is compensated separately before you evaluate any offer.
Technical Support Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most technical support coordinators?
The most active employers for technical support coordinators right now are Arconic, Ferno, and Hubbell, and the most openings are in Ohio, Texas, and New York, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest at managed service providers, large healthcare systems, and enterprise SaaS companies.
How many technical support coordinator jobs are remote?
About 20% of technical support coordinator openings are fully remote or hybrid as of November 2026, though availability varies significantly by employer and industry. Roles focused on ticket triage, documentation, and vendor coordination tend to be the most remote-friendly, while positions requiring hands-on hardware support or on-site user assistance are typically in-office.
How do you become a technical support coordinator?
Start by building hands-on experience in a helpdesk or IT support role to learn ticketing workflows and escalation procedures. Earning a foundational IT certification strengthens your application. From there, develop coordination skills by owning ticket queues, documenting processes, and communicating across teams. Most employers promote from within or hire candidates who can demonstrate both technical fluency and organizational ability.
Can you get hired as a technical support coordinator with little experience?
Yes, entry-level technical support coordinator positions exist, particularly at managed service providers and larger IT departments that run structured helpdesk tiers. Candidates with a relevant certification, familiarity with any major ticketing platform, and demonstrated ability to stay organized under volume tend to be competitive even without years of formal experience. Internships or volunteer IT work also help fill gaps.
What does the technical support coordinator interview process look like?
Most processes include an initial phone screen focused on your IT background and ticketing experience, followed by a technical or scenario-based round where interviewers walk through how you'd handle specific escalation situations. A final round often involves meeting the team lead or operations manager. Some employers add a short written exercise asking you to document a mock support process or draft a customer-facing response.
Where can I find and apply to technical support coordinator jobs?
You can find and apply to technical support coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and industry background, then apply directly to each listing that fits.
See All 15 Technical Support Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs