Remote Education Facilitator Jobs
Remote education facilitator jobs are open across the U.S. at remote-first companies, distributed learning teams, and organizations in edtech, healthcare training, and corporate L&D. Employers hiring remote education facilitators right now include Charlie Health, Net at Work, and Metas Solutions. See the openings below and apply to the ones that match your experience.
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Showing 5 of 23+ Remote Education Facilitator jobs
About Us:
Metas Solutions excels in providing strategic consulting, program management, and data-driven analytics to federal public health agencies. Our expertise enhances health systems and delivers measurable outcomes, helping agencies achieve their mission. We collaborate with federal partners to implement agile solutions for national public health initiatives, driving impactful changes through cutting-edge programs that strengthen communities and promote well-being. See www.metassolutions.com for further details about us and careers with Metas.
Job Description:
Metas Solutions has an "immediate opening" for a talented Data Facilitator / Customer Service Support Analyst. This role is a Remote position and will support data and platform services, including help desk operations, user provisioning, data access control, records management, and cloud and analytic platform user support.
The successful candidate would be a strong communicator, organized, and detail-oriented. The candidate is a problem solver who is self-motivated to learn and anticipate user and client needs. The work is in a highly collaborative environment with individual tasks as well so the person should enjoy teamwork, take initiative, assess and suggest areas of improvement and potential solutions.
Responsibilities:
- Serve as data asset coordinator, assisting the staff with the administration of data acquisitions, tracking of data assets, and coordination of data releases and access readiness.
- Deliver user support and liaison services by responding to inquiries, coordinating meetings, documenting discussions, and maintaining ongoing communication with the staff and users.
- Deliver support desk functions by monitoring ticketing systems, creating and managing service tickets, resolving routine technical issues, providing status updates and resources, documenting issue resolution, and identifying recurring trends for escalation.
- Provide user provisioning and access management, including onboarding authorized users to Multi-User Share Tool (MUST) drives, scientific workstations, cloud data services, platforms, and analytic tools; tracking access approvals; tracking execution of required access documentation; and maintaining access records.
- Serve as a liaison between users and the Enterprise Data, Analytics and Visualization platform (EDAV) resources to support navigation of cloud platforms, analytic tools, and related services, leveraging approved documentation and quick-start guides.
- Communicate and collaborate effectively and transparently with other support teams within the Data Hub to coordinate issue resolution and service delivery.
- Create and update operational and support documentation as required; participate in monthly documentation reviews to ensure assigned materials remain accurate, relevant, and current.
- Update Jira project tickets and weekly status documentation to communicate progress, roadblocks, next steps, and weekly priorities to stakeholders and team members.
Qualifications:
- Bachelor's Degree with 2 years of experience; 1+ years of hands-on customer support and issue triage experience. Preferred Data Science or Public Health related degree with a focus on Data Analysis.
- Experience using Microsoft Dynamics, JIRA, or other ticket management or service platforms.
- Communicate verbally and in writing with all levels of employees and management.
- Microsoft Office, SharePoint and Teams experience
- Excellent communication and interpersonal skills to facilitate internal and cross-team collaboration and strong customer service.
Additional Qualifications:
- Experience with supporting Azure.
- Experience with supporting analytic tools such as Databricks, Power BI, etc.
- Experience developing and implementing customer support resources and internal SOPs and guidelines
- Experience with Power Platforms, Agent Builder, or Copilot Studio
Security Requirements:
- Must be US Citizen and with the ability to obtain a US Government security clearance (Public Trust 5) within a reasonable period.
- Market competitive salary, commensurate with experience and education.
- Comprehensive benefits package available, Medical, Dental, Vision and Life Insurance, Paid Time Off (PTO), 401K with company match, growth, and promotion opportunities.
Notice on Candidate AI Usage
Metas Solutions is committed to maintaining a fair and competitive interview process for all candidates, based on their experience, skills, and education. To preserve the integrity and fairness of our interview process, candidates are expected to respond to all interview questions based on their own knowledge, skills, and experience. The use of artificial intelligence (AI) tools or other third-party resources to generate, assist with, or provide interview responses during phone, virtual, or in-person interviews is not permitted. Any use of AI-assisted responses during the interview process may result in disqualification from further consideration for employment.
We are an Equal Opportunity Employer/Veterans/Disabled
About Us:
Metas Solutions excels in providing strategic consulting, program management, and data-driven analytics to federal public health agencies. Our expertise enhances health systems and delivers measurable outcomes, helping agencies achieve their mission. We collaborate with federal partners to implement agile solutions for national public health initiatives, driving impactful changes through cutting-edge programs that strengthen communities and promote well-being. See www.metassolutions.com for further details about us and careers with Metas.
Job Description:
Metas Solutions has an "immediate opening" for a talented Data Facilitator / Customer Service Support Analyst. This role is a Remote position and will support data and platform services, including help desk operations, user provisioning, data access control, records management, and cloud and analytic platform user support.
The successful candidate would be a strong communicator, organized, and detail-oriented. The candidate is a problem solver who is self-motivated to learn and anticipate user and client needs. The work is in a highly collaborative environment with individual tasks as well so the person should enjoy teamwork, take initiative, assess and suggest areas of improvement and potential solutions.
Responsibilities:
- Serve as data asset coordinator, assisting the staff with the administration of data acquisitions, tracking of data assets, and coordination of data releases and access readiness.
- Deliver user support and liaison services by responding to inquiries, coordinating meetings, documenting discussions, and maintaining ongoing communication with the staff and users.
- Deliver support desk functions by monitoring ticketing systems, creating and managing service tickets, resolving routine technical issues, providing status updates and resources, documenting issue resolution, and identifying recurring trends for escalation.
- Provide user provisioning and access management, including onboarding authorized users to Multi-User Share Tool (MUST) drives, scientific workstations, cloud data services, platforms, and analytic tools; tracking access approvals; tracking execution of required access documentation; and maintaining access records.
- Serve as a liaison between users and the Enterprise Data, Analytics and Visualization platform (EDAV) resources to support navigation of cloud platforms, analytic tools, and related services, leveraging approved documentation and quick-start guides.
- Communicate and collaborate effectively and transparently with other support teams within the Data Hub to coordinate issue resolution and service delivery.
- Create and update operational and support documentation as required; participate in monthly documentation reviews to ensure assigned materials remain accurate, relevant, and current.
- Update Jira project tickets and weekly status documentation to communicate progress, roadblocks, next steps, and weekly priorities to stakeholders and team members.
Qualifications:
- Bachelor's Degree with 2 years of experience; 1+ years of hands-on customer support and issue triage experience. Preferred Data Science or Public Health related degree with a focus on Data Analysis.
- Experience using Microsoft Dynamics, JIRA, or other ticket management or service platforms.
- Communicate verbally and in writing with all levels of employees and management.
- Microsoft Office, SharePoint and Teams experience
- Excellent communication and interpersonal skills to facilitate internal and cross-team collaboration and strong customer service.
Additional Qualifications:
- Experience with supporting Azure.
- Experience with supporting analytic tools such as Databricks, Power BI, etc.
- Experience developing and implementing customer support resources and internal SOPs and guidelines
- Experience with Power Platforms, Agent Builder, or Copilot Studio
Security Requirements:
- Must be US Citizen and with the ability to obtain a US Government security clearance (Public Trust 5) within a reasonable period.
- Market competitive salary, commensurate with experience and education.
- Comprehensive benefits package available, Medical, Dental, Vision and Life Insurance, Paid Time Off (PTO), 401K with company match, growth, and promotion opportunities.
Notice on Candidate AI Usage
Metas Solutions is committed to maintaining a fair and competitive interview process for all candidates, based on their experience, skills, and education. To preserve the integrity and fairness of our interview process, candidates are expected to respond to all interview questions based on their own knowledge, skills, and experience. The use of artificial intelligence (AI) tools or other third-party resources to generate, assist with, or provide interview responses during phone, virtual, or in-person interviews is not permitted. Any use of AI-assisted responses during the interview process may result in disqualification from further consideration for employment.
We are an Equal Opportunity Employer/Veterans/Disabled
See All 23 Remote Education Facilitator Jobs
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Find JobsRemote Education Facilitator Job Market
Who's Hiring
- Charlie Health18
- Net at Work1
- Metas Solutions1
- Clarity Healthcare1C
- EPIC Health Partners1
What Employers Look For
The qualifications that appear most often in remote education facilitator jobs.
- Bachelor's degree in education, instructional design, or a related field
- Experience delivering instruction or training to adult or youth learners
- Proficiency with learning management systems such as Canvas or Blackboard
- Strong facilitation and classroom management skills across group sizes
- Ability to develop and adapt curriculum materials for diverse learner needs
- CPR certification or state-required clearances depending on setting
Tips for Your Remote Education Facilitator Job Search
Build an async facilitation portfolio
Remote employers want proof you can deliver training without a live room. Compile recorded facilitation samples, written learner guides, or slide decks you have designed. Concrete artifacts matter more than a resume line about facilitation experience.
Apply early to remote roles that fit
Migrate Mate lists remote education facilitator openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Applying in the first few days of a posting increases your visibility before the applicant pool grows.
Show fluency in remote learning tools
Name the specific platforms you have used, such as Zoom, Articulate, Canvas, or Google Classroom, in your application materials. Remote hiring managers scan for tool familiarity because onboarding time is limited when teams are distributed.
Prepare for asynchronous interview stages
Many remote employers include a written response round or a recorded video prompt before a live interview. Practice delivering clear, organized answers without real-time feedback so your communication style comes across as confident in both formats.
Remote Education Facilitator Jobs: Frequently Asked Questions
How do I get a remote education facilitator job?
Target companies with distributed teams and remote-first cultures, since they are most likely to hire education facilitators who never step into a physical office. Remote employers screen heavily for self-direction, clear written communication, and the ability to design or deliver learning content asynchronously. A portfolio showing curriculum you have built, facilitation recordings, or learner outcome data gives you a concrete edge over candidates who list responsibilities without results.
Which companies hire remote education facilitators?
Employers currently hiring remote education facilitators include Charlie Health, Net at Work, and Metas Solutions, per current remote listings on Migrate Mate as of November 2026. These tend to be remote-first edtech firms, distributed corporate training teams, and healthcare or compliance-focused organizations that need ongoing learner support across multiple locations.
Can you get a remote education facilitator job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to work independently from day one with minimal oversight. Edtech startups and nonprofit learning programs are the most open to entry-level candidates. Showing completed course design projects, volunteer training work, or certifications in instructional tools demonstrates you can contribute remotely without a formal employment history behind you.
Do you need a degree for remote education facilitator jobs?
Not always. Many remote employers care more about demonstrated facilitation skills, familiarity with learning management systems, and evidence of learner outcomes than a specific credential. A degree in education, instructional design, or a related field helps with competitive openings, but a strong portfolio and relevant certifications can carry equal weight at remote-first companies and edtech organizations.
See All 23 Remote Education Facilitator Jobs
Find roles that match your experience and apply in just a few clicks.
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