Remote Event Concierge Jobs
Remote Event Concierge jobs are in active demand across the U.S., with remote-first firms and distributed teams regularly hiring for roles that manage virtual and hybrid event experiences. Industries including corporate services, hospitality technology, and professional events have shifted coordination work to fully remote teams. Employers hiring remotely right now include Jambalaya, Wheel, and Associa. See the openings below and apply to the ones that match your experience.
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We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
About First Advantage
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.
Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.
What You'll Do:
The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience.
This is a fully remote position (Work from Home), must be based and authorized to work in the United States.
Support Hours: Some time between 10:30am - 8:00pm ET
Responsibilities:
- Provide ongoing training and support to the Concierge Team on work processes and SOPs.
- Continuously monitor team productivity and quality to ensure client satisfaction.
- Address team inquiries and offer guidance, coaching, and feedback as needed.
- Escalate issues or concerns to the Concierge Operations Manager for resolution.
- Regularly update and refine procedures and protocols to improve efficiency.
- Onboard and integrate new team members, ensuring they understand team processes and expectations.
- Deliver exceptional customer service, ensuring a seamless experience for clients.
- Foster a positive team environment by leading with integrity and setting a strong example.
- Track and manage team performance, ensuring goals and KPIs are consistently met.
What You Will Need to be Successful:
- Associate Degree or equivalent work experience; Bachelor’s Degree preferred
- Proven experience in supervising and motivating a team to achieve performance goals.
- Familiarity with healthcare services and understanding of client needs.
- Experience in customer service or call-center environments is a plus.
- Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
- Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
- Proficient in Microsoft Office Suite, internet searches, and database lookups.
- Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
- Capable of following company and customer-specific directions while working autonomously.
- Energetic, self-motivated, and detail-oriented with a strong work ethic.
- Collaborative team player, comfortable working with diverse teams, both locally and remotely.
- Willingness to work overtime as needed to meet team and client needs.
- Experience providing exceptional client support and service.
- Proficient in reading, writing, and speaking English.
- Punctual and dependable, with a strong commitment to meeting job expectations.
Why Join Us at First Advantage?
At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values — Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired — empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.
First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.
- Employee Impact Groups
- FA Cares volunteer opportunities
- Mentorship Advantage Program
- SOAR, award-winning manager development program
Additional benefits offered include:
- Ability to work remotely
- Medical, Vision, Dental, and supplementary benefit plans, including paid Parental Leave and Bereavement.
- 401k with an employer match and an Employee Stock Purchase Plan (ESPP).
- Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
- Volunteer Time Off Policy (VTOP) up to 8 hours a year.
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
We have great people here and are looking for more. Come join us!
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Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.
See All 28 Remote Event Concierge Jobs
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Find Remote Event Concierge JobsRemote Event Concierge Job Market
Who's Hiring


What Employers Look For
The qualifications that appear most often in remote event concierge jobs.
- 1-3 years of experience in event coordination, hospitality, or guest services
- Strong verbal communication and customer service skills in fast-paced environments
- Proficiency with event management or property management software
- Ability to multitask and remain composed during high-volume or VIP events
- Flexible availability including evenings, weekends, and holidays
- Associate or bachelor's degree in hospitality management, event planning, or a related field
Tips for Your Remote Event Concierge Job Search
Show async coordination in your application
Remote event concierge roles require managing vendors, speakers, and attendees without in-person contact. Highlight specific examples of coordinating complex logistics through written communication, shared documents, and project management tools rather than face-to-face direction.
List the platforms remote employers expect
Remote event teams rely on virtual event platforms, scheduling tools, and collaborative project management software. Name the specific tools you've used for event registration, attendee communication, and run-of-show management so hiring managers see practical readiness from the first line of your resume.
Apply early to remote roles that fit
Migrate Mate lists remote event concierge openings from across the U.S. in one place, so you can find roles that match your experience and apply directly without sorting through unrelated postings.
Prepare for remote interview simulations
Remote employers often test event concierge candidates on how they handle a scenario over video, such as a last-minute vendor cancellation or a scheduling conflict. Practice walking through your decision process clearly and calmly on camera before your first interview.
Remote Event Concierge Jobs: Frequently Asked Questions
How do I get a remote event concierge job?
Target companies that run virtual or hybrid events at scale, including remote-first technology firms, professional associations, and corporate training organizations. Remote employers screen for self-direction, clear written communication, and comfort managing vendors and attendees across time zones without in-person oversight. Demonstrating experience with event management platforms, async coordination, and detailed documentation gives you a real edge over candidates with only on-site experience.
Which companies hire remote event concierges?
Employers currently hiring remote event concierges include Jambalaya, Wheel, and Associa, per current remote listings on Migrate Mate as of November 2026. These tend to be remote-first firms, distributed corporate teams, and hospitality technology companies that manage virtual or hybrid events across multiple locations.
Can you get a remote event concierge job with no experience?
Yes, but remote entry roles are harder to land because you're expected to work independently from day one without on-site supervision. Remote-first startups and virtual event platforms are the most likely to hire entry-level candidates. Showing proof of organized solo projects, volunteer event coordination, or hands-on familiarity with event software can open doors in place of formal work history.
Do you need a degree for remote event concierge jobs?
Not always. Remote employers in this role place more weight on demonstrated organizational skills, client communication ability, and experience managing event logistics than on a specific degree. Certifications in event coordination, strong references from prior coordination work, and a portfolio of events you've managed independently can carry more weight than a diploma for most remote openings.
See All 28 Remote Event Concierge Jobs
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Find Remote Event Concierge Jobs