Remote Front Desk Manager Jobs
Remote Front Desk Manager jobs are open across the U.S. at remote-first firms and distributed teams in sectors like healthcare administration, tech, and professional services. Employers hiring remotely right now include Eyemart Express, DogLab TX, and Greenpath Clinic. See the openings below and apply to the ones that match your experience.
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Showing 5 of 11+ Remote Front Desk Manager jobs
Front Desk Associate (Optometrist's Technician) Part Time
Company Overview: 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else—with local labs in stores, eye exams, and same-day delivery on glasses—our customers never miss a moment. Now, you can join one of the nation's top optical retailers and help improve lives by helping people see better.
Earning Potential: The earning potential for this role is competitive, inclusive of base pay ($17-$19) and incentives.
Job Description: The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctor's office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while: answering the telephone, greeting patients, performing the "pre-test", selling contact lenses, communicating Eyemart's specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary. The Dr's Tech is also responsible for performing any related work as directed by a Manager or Doctor.
Responsibilities:
Customer Service: Provide exceptional customer service to all patients.
Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.
Administrative Tasks: Perform other administrative tasks as assigned.
Insurance Claims: Process insurance claims efficiently.
Product Knowledge: Maintain up-to-date knowledge of products.
Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
Data Entry: Input customer information into the computer system accurately.
Patient Assessment: Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
Patient Sign-In: Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients' charts per local Doctor specifications. File patient charts daily.
Pre-Test Procedures: Perform a thorough "pre-test" as directed by the local Doctor. For example: NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc. Follow the local pathogen control policy as set by the local Doctor.
Contact Lens Orders: Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays. Deliver contact lenses to patients. Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention.
Requirements:
High School Diploma or GED.
Experience working in retail, customer service, or sales.
Experience working in the optical industry is preferred but not required. We are willing to train.
At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.
If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off.
This posting provides an overview of the role. A full job description will be provided upon hire.
For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Front Desk Associate (Optometrist's Technician) Part Time
Company Overview: 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else—with local labs in stores, eye exams, and same-day delivery on glasses—our customers never miss a moment. Now, you can join one of the nation's top optical retailers and help improve lives by helping people see better.
Earning Potential: The earning potential for this role is competitive, inclusive of base pay ($17-$19) and incentives.
Job Description: The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctor's office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while: answering the telephone, greeting patients, performing the "pre-test", selling contact lenses, communicating Eyemart's specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary. The Dr's Tech is also responsible for performing any related work as directed by a Manager or Doctor.
Responsibilities:
Customer Service: Provide exceptional customer service to all patients.
Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.
Administrative Tasks: Perform other administrative tasks as assigned.
Insurance Claims: Process insurance claims efficiently.
Product Knowledge: Maintain up-to-date knowledge of products.
Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
Data Entry: Input customer information into the computer system accurately.
Patient Assessment: Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
Patient Sign-In: Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients' charts per local Doctor specifications. File patient charts daily.
Pre-Test Procedures: Perform a thorough "pre-test" as directed by the local Doctor. For example: NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc. Follow the local pathogen control policy as set by the local Doctor.
Contact Lens Orders: Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays. Deliver contact lenses to patients. Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention.
Requirements:
High School Diploma or GED.
Experience working in retail, customer service, or sales.
Experience working in the optical industry is preferred but not required. We are willing to train.
At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.
If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off.
This posting provides an overview of the role. A full job description will be provided upon hire.
For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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Find JobsRemote Front Desk Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote front desk manager jobs.
- Two or more years of front desk or guest services supervisory experience
- Proficiency with property management or practice management software
- Strong verbal communication and conflict resolution skills
- Experience scheduling, training, and evaluating front desk staff
- Familiarity with check-in and check-out procedures or patient intake workflows
- High school diploma required, associate or bachelor's degree preferred
Tips for Your Remote Front Desk Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote front desk manager openings from across the U.S. in one place. Check it regularly and apply directly to roles that match your skills and availability before postings fill.
Show your async communication skills upfront
Remote employers evaluate how well you communicate in writing before they ever meet you. Your resume and cover letter should reflect clarity, conciseness, and professionalism in every line, since those are the same qualities you'll need handling remote inquiries and scheduling.
Highlight virtual tools you use daily
Name the specific platforms you work with, such as Zoom, Google Workspace, Calendly, or Zendesk. Remote front desk managers are judged on their ability to keep operations running through digital tools, so listing them concretely signals immediate readiness.
Prepare for a remote-style interview process
Remote hiring teams often run multiple video rounds and may ask you to complete an async task like drafting a response to a sample inquiry. Practice answering concisely on camera and have a quiet, well-lit setup ready from your first contact.
Remote Front Desk Manager Jobs: Frequently Asked Questions
How do I get a remote front desk manager job?
Target remote-first companies and distributed teams that rely on virtual administrative infrastructure rather than a physical lobby. Remote employers screen for strong written communication, comfort with async workflows, and the ability to manage scheduling and inquiries independently without in-person oversight. Candidates who can demonstrate proficiency with video conferencing platforms, digital ticketing systems, and virtual calendar tools stand out most.
Which companies hire remote front desk managers?
Companies hiring remote front desk managers right now include Eyemart Express, DogLab TX, and Greenpath Clinic, based on current remote listings on Migrate Mate as of November 2026. Remote-first firms and distributed teams across healthcare, tech, and professional services are the most consistent hirers of front desk managers in a fully remote capacity.
Can you get a remote front desk manager job with no experience?
Yes, but remote entry-level front desk manager roles are harder to land because employers expect you to work independently from day one with minimal onboarding. Remote-first startups and small distributed teams tend to be more open to entry-level candidates. Showing proficiency with virtual communication tools, strong written response samples, and any customer-facing or coordination experience helps close the gap.
Do you need a degree for remote front desk manager jobs?
Not always. Remote employers focus heavily on demonstrated administrative skills, digital tool proficiency, and a history of managing communication or coordination tasks reliably. A degree can help, but candidates who can show real results from previous administrative, customer service, or operations roles are regularly considered without one.
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