Remote Network Operations Supervisor Jobs
Remote Network Operations Supervisor jobs are open across the U.S. in telecommunications, managed services, cloud infrastructure, and enterprise IT, from team lead roles at growing remote-first firms to senior supervisory positions on distributed network operations teams. Employers hiring remotely right now include UnitedHealthcare, IQVIA, and STAND TOGETHER. See the openings below and apply to the ones that match your experience.
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Job Title: Network Administrator
Team: Infrastructure
Job Location: Remote
About Us
Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions help our health plan and government customers with the administration, reporting, and operational requirements of their plans. By tackling the complexities of enrollment, administration, renewal, billing, and more, we enable our customers and partners to concentrate on advancing their core missions.
Our Company Culture
Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals.
At Softheon, our mission is making healthcare more affordable, accessible, and plentiful for every American. Our vision is that everyone can access and choose the healthcare they need.
About the Role
The Network Administrator is responsible for the installation, maintenance, and reliable operation of the organization’s network infrastructure to ensure optimal performance, security, and reliability. This role ensures that the network operates efficiently and securely to support the company’s business operations and strategic initiatives.
Requirements
You Will:
Troubleshooting and Support
- Diagnose and resolve network-related issues promptly.
- Provide Level 2 support for network related incidents and service requests.
- Work closely with other teams to ensure seamless integration and operation of the environment.
Implementation and Optimization
- Independently implement network infrastructure improvements and configuration changes to enhance performance, reliability, scalability, and security.
- Analyze network performance metrics and recurring incidents to identify root causes, recommend technical solutions, and prevent future issues.
- Develop and implement network solutions, including configuration enhancements, infrastructure upgrades, and automation of routine network administration tasks where appropriate.
- Evaluate emerging network technologies and recommend improvements based on technical requirements, operational needs, and security considerations.
Security and Compliance
- Implement and manage network security measures to protect against unauthorized access, vulnerabilities, and threats.
- Collaborate with the Security Team to address vulnerabilities and ensure compliance with regulations (e.g., GDPR, HIPAA, PCI DSS).
- Implementation and Optimization
- Assist in the implementation and documentation of new network solutions or improvements to existing infrastructure.
- Stay updated on advancements in network technologies and recommend improvements to existing systems.
Documentation and Reporting
- Develop and maintain detailed documentation, including architecture diagrams, procedures, and policies for the network infrastructure.
- Generate reports on network performance and system incidents.
Maintenance and Monitoring
- Monitor network performance and ensure reliability.
- Configure and maintain firewalls, routers, switches, and other network devices.
- Perform routine network maintenance tasks, including firmware updates and patch management.
Talent Management
- Collaborate with the Talent team to actively engage in the hiring and recruitment process, including but not limited to participating in interviews.
- Leverage industry networks and expertise to identify and attract top talent that aligns with the company's objectives and values.
- Provide guidance and mentorship to team members within your department and across diverse functions.
- Play an integral role in shaping and reinforcing the overall company culture, promoting values that enhance teamwork, collaboration, and employee engagement.
Additional Responsibilities
- Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues.
- Must be available for rotating on call shifts
- Although we work in a remote-first environment, all roles require in-person attendance at our headquarters approximately 2 times per year (in addition to other travel requirements for this specific role, if applicable). These visits are essential for team collaboration, strategic planning, and fostering deeper connections across the organization. Travel arrangements will be supported to ensure a seamless experience.
- 10-15% travel may be required to travel to the database centers
- Must reside in NY, NJ, CT or CO
You Have
Education
- Bachelor’s degree in Computer Science, Information Technology, or related field is required
Experience
- 2-4 years of experience in network administration or a similar role.
- Hands-on experience with configuring and troubleshooting network devices (e.g., Cisco, Juniper, Aruba).
- Experience with network monitoring tools (e.g., SolarWinds, PRTG, Nagios).
- Exposure to cloud networking concepts (e.g., AWS, Azure) (preferred).
Certifications Required
- CCNA, CCNP, CCIE, JNCIA-Junos, CompTIA Network+, or Equivalent Certification required
- AZ900 &AI900 certifications are preferred and required to obtain within 90 days of joining the company.
Knowledge
- Strong understanding of networking protocols (e.g., TCP/IP, DNS, DHCP, VLANs, BGP, OSPF).
- Proficiency in firewall configurations and VPN technologies.
- Familiarity with network security practices and tools.
- Knowledge of monitoring tools (e.g., vRealize Operations, SolarWinds, Nagios) for tracking performance and troubleshooting.
- Understanding of ITIL practices for incident, problem, and change management.
Skills
- Strong analytical and problem-solving skills with a detail-oriented approach.
- Strong technical writing and documentation skills.
- Effective communication and collaboration skills for working with cross-functional teams.
Attributes
- Detail-oriented with a proactive approach to problem-solving and process improvement.
- Self-motivated and capable of working independently or as part of a team.
- Committed to staying current with emerging technologies and industry best practices. Resilient and adaptable in fast-paced, dynamic environments.
Benefits
What We Offer
Softheon offers every full-time employee a comprehensive compensation and benefits package including:
- For this position we offer a base pay of $71,000 -$90,000, plus equity (when applicable), variable/incentive compensation, and benefits. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as candidate location, qualifications, skill level, and competencies.
- Work from your home company with a one-time home office stipend
- Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents
- Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave
- 15 days to discretionary PTO based on YOS
- 9 additional paid holidays
- Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities
Please note that candidates applying for this position must reside within the United States.
Eligibility to Work in the U.S.: We are unable to sponsor or assist with visa-related processes. Candidates must have valid work authorization to work in the U.S. without any current or future need for employer sponsorship.
Join Softheon, and together, we'll shape the future of healthcare in America.
Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all.
At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare more affordable, accessible, and plentiful. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated.
Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.
Job Title: Network Administrator
Team: Infrastructure
Job Location: Remote
About Us
Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions help our health plan and government customers with the administration, reporting, and operational requirements of their plans. By tackling the complexities of enrollment, administration, renewal, billing, and more, we enable our customers and partners to concentrate on advancing their core missions.
Our Company Culture
Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals.
At Softheon, our mission is making healthcare more affordable, accessible, and plentiful for every American. Our vision is that everyone can access and choose the healthcare they need.
About the Role
The Network Administrator is responsible for the installation, maintenance, and reliable operation of the organization’s network infrastructure to ensure optimal performance, security, and reliability. This role ensures that the network operates efficiently and securely to support the company’s business operations and strategic initiatives.
Requirements
You Will:
Troubleshooting and Support
- Diagnose and resolve network-related issues promptly.
- Provide Level 2 support for network related incidents and service requests.
- Work closely with other teams to ensure seamless integration and operation of the environment.
Implementation and Optimization
- Independently implement network infrastructure improvements and configuration changes to enhance performance, reliability, scalability, and security.
- Analyze network performance metrics and recurring incidents to identify root causes, recommend technical solutions, and prevent future issues.
- Develop and implement network solutions, including configuration enhancements, infrastructure upgrades, and automation of routine network administration tasks where appropriate.
- Evaluate emerging network technologies and recommend improvements based on technical requirements, operational needs, and security considerations.
Security and Compliance
- Implement and manage network security measures to protect against unauthorized access, vulnerabilities, and threats.
- Collaborate with the Security Team to address vulnerabilities and ensure compliance with regulations (e.g., GDPR, HIPAA, PCI DSS).
- Implementation and Optimization
- Assist in the implementation and documentation of new network solutions or improvements to existing infrastructure.
- Stay updated on advancements in network technologies and recommend improvements to existing systems.
Documentation and Reporting
- Develop and maintain detailed documentation, including architecture diagrams, procedures, and policies for the network infrastructure.
- Generate reports on network performance and system incidents.
Maintenance and Monitoring
- Monitor network performance and ensure reliability.
- Configure and maintain firewalls, routers, switches, and other network devices.
- Perform routine network maintenance tasks, including firmware updates and patch management.
Talent Management
- Collaborate with the Talent team to actively engage in the hiring and recruitment process, including but not limited to participating in interviews.
- Leverage industry networks and expertise to identify and attract top talent that aligns with the company's objectives and values.
- Provide guidance and mentorship to team members within your department and across diverse functions.
- Play an integral role in shaping and reinforcing the overall company culture, promoting values that enhance teamwork, collaboration, and employee engagement.
Additional Responsibilities
- Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues.
- Must be available for rotating on call shifts
- Although we work in a remote-first environment, all roles require in-person attendance at our headquarters approximately 2 times per year (in addition to other travel requirements for this specific role, if applicable). These visits are essential for team collaboration, strategic planning, and fostering deeper connections across the organization. Travel arrangements will be supported to ensure a seamless experience.
- 10-15% travel may be required to travel to the database centers
- Must reside in NY, NJ, CT or CO
You Have
Education
- Bachelor’s degree in Computer Science, Information Technology, or related field is required
Experience
- 2-4 years of experience in network administration or a similar role.
- Hands-on experience with configuring and troubleshooting network devices (e.g., Cisco, Juniper, Aruba).
- Experience with network monitoring tools (e.g., SolarWinds, PRTG, Nagios).
- Exposure to cloud networking concepts (e.g., AWS, Azure) (preferred).
Certifications Required
- CCNA, CCNP, CCIE, JNCIA-Junos, CompTIA Network+, or Equivalent Certification required
- AZ900 &AI900 certifications are preferred and required to obtain within 90 days of joining the company.
Knowledge
- Strong understanding of networking protocols (e.g., TCP/IP, DNS, DHCP, VLANs, BGP, OSPF).
- Proficiency in firewall configurations and VPN technologies.
- Familiarity with network security practices and tools.
- Knowledge of monitoring tools (e.g., vRealize Operations, SolarWinds, Nagios) for tracking performance and troubleshooting.
- Understanding of ITIL practices for incident, problem, and change management.
Skills
- Strong analytical and problem-solving skills with a detail-oriented approach.
- Strong technical writing and documentation skills.
- Effective communication and collaboration skills for working with cross-functional teams.
Attributes
- Detail-oriented with a proactive approach to problem-solving and process improvement.
- Self-motivated and capable of working independently or as part of a team.
- Committed to staying current with emerging technologies and industry best practices. Resilient and adaptable in fast-paced, dynamic environments.
Benefits
What We Offer
Softheon offers every full-time employee a comprehensive compensation and benefits package including:
- For this position we offer a base pay of $71,000 -$90,000, plus equity (when applicable), variable/incentive compensation, and benefits. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as candidate location, qualifications, skill level, and competencies.
- Work from your home company with a one-time home office stipend
- Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents
- Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave
- 15 days to discretionary PTO based on YOS
- 9 additional paid holidays
- Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities
Please note that candidates applying for this position must reside within the United States.
Eligibility to Work in the U.S.: We are unable to sponsor or assist with visa-related processes. Candidates must have valid work authorization to work in the U.S. without any current or future need for employer sponsorship.
Join Softheon, and together, we'll shape the future of healthcare in America.
Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all.
At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare more affordable, accessible, and plentiful. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated.
Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.
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Who's Hiring
Top Industries Hiring
- Technology & Software11
- Insurance3
- Banking & Financial Services3
- Education2
- Biotechnology & Pharmaceuticals2
What Employers Look For
The qualifications that appear most often in remote network operations supervisor jobs.
- 3-5 years of network operations or NOC experience, including team supervision
- Proficiency with network monitoring platforms such as SolarWinds, Nagios, or PRTG
- Strong knowledge of routing, switching, and TCP/IP protocols
- CCNA, CCNP, CompTIA Network+, or equivalent networking certification
- Experience managing incident response, escalation procedures, and SLA compliance
- Bachelor's degree in information technology, computer science, or a related field
Tips for Your Remote Network Operations Supervisor Job Search
Apply early to remote roles that fit
Migrate Mate lists remote network operations supervisor openings from across the U.S. in one place, so you can find roles that match your experience and apply directly without sorting through unrelated postings.
Show async incident command on your resume
Remote NOC employers want proof you've managed escalations without being in the same room as your team. Call out specific examples of incidents you owned through resolution using tickets, chat, and remote monitoring tools rather than in-person coordination.
Certify the platforms remote teams actually use
Certifications in network monitoring platforms like SolarWinds, PRTG, or Nagios, and ticketing systems like ServiceNow or Jira, signal immediately that you can contribute to a distributed NOC without a ramp-up period remote employers can't afford.
Prepare for shift-handoff questions in remote interviews
Remote NOC interviews consistently include scenario questions about maintaining continuity across shifts and time zones. Practice walking through how you document open incidents, brief incoming supervisors in writing, and keep geographically scattered technicians aligned during outages.
Remote Network Operations Supervisor Jobs: Frequently Asked Questions
How do I get a remote network operations supervisor job?
Target remote-first managed service providers, cloud-native companies, and enterprise IT teams that run distributed network operations centers, since those organizations are built for async coordination and hire supervisors who don't need to be on-site. Remote employers screen heavily for self-direction, written communication across shifts and time zones, and hands-on experience with remote monitoring and management platforms, ticketing systems, and incident escalation workflows. Demonstrating that you've led a dispersed team or managed on-call rotations without physical presence gives you a clear edge.
Which companies hire remote network operations supervisors?
Employers currently hiring remote network operations supervisors include UnitedHealthcare, IQVIA, and STAND TOGETHER, per current remote listings on Migrate Mate as of November 2026. The roles tend to cluster at managed service providers, telecom carriers, cloud infrastructure companies, and large enterprises running 24/7 distributed network operations centers.
Can you get a remote network operations supervisor job with no experience?
Yes, but remote supervisor roles are harder to land without experience because you must manage technicians and incidents independently from day one, with no on-site manager to escalate to. Your best path is to start in a remote network operations center analyst or technician role, build shift-lead or on-call responsibilities into your work, and document specific incidents you resolved or processes you improved. That concrete record of independent problem-solving is what remote employers want to see before trusting you with a supervisory title.
Do you need a degree for remote network operations supervisor jobs?
Not always. Many remote employers weigh certifications like CCNA, CCNP, or CompTIA Network+ alongside demonstrated supervisory experience more heavily than a formal degree. What matters most is a verifiable history of managing network teams or on-call rotations, proficiency with the monitoring and ticketing platforms the team uses, and evidence that you can keep a distributed team aligned without in-person oversight.
Which industries hire the most remote network operations supervisors?
Remote network operations supervisor roles concentrate in Technology & Software, Insurance, and Banking & Financial Services, based on current remote listings on Migrate Mate as of November 2026. Those sectors rely on distributed teams running continuous network monitoring, which makes the supervisor role fully compatible with remote work by design.
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