Remote Patient Account Representative Jobs
Remote patient account representative jobs are in active demand across the U.S., with remote-first firms and distributed healthcare billing teams posting openings regularly. Sectors including hospital systems, revenue cycle management companies, and medical billing services are among those hiring remotely, and employers currently listing remote roles include FMS, Guidehouse, and MagicForce. See the openings below and apply to the ones that match your experience.
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About SHERLOQ Solutions
Established in 1916, SHERLOQ began as a member-owned cooperative in Tampa, Florida. The founding mission was to facilitate the sharing of credit information, promote the equitable principles in trade and give back to the community. Over 100 years later, SHERLOQ continues as a vibrant company serving hospitals, healthcare systems, physician practices and utilities nationwide.
Position Summary
This position will require team members to discuss patient responsibilities after insurance or straight self-pay balances, establish payment in full or monthly payment arrangements, obtain and verify insurance coverages and accurately provide general information on healthcare balances and notate accurate communications with patients and maintain HIPAA confidentiality while working accounts.
Essential Duties and Responsibilities
- Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
- Resolve customer issues and complaints concerning billing.
- Comply with HIPAA and State Consumer Protection Laws.
- Record accurate and detailed notes; update account status and consumer's information into the FACS computer system, fill out accurate dispute forms and update the client's system, if required.
- Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives.
Preferred Attributes
- Excellent verbal and written communication skills.
- Excellent interpersonal and negotiation skills.
- Excellent patients and stress management.
- Problem solving and critical thinking skills.
- Self-motivated and strong customer services skills.
- Ability to adapt to the needs of the organization and employees.
- Proficient with Microsoft Office Suite or related software.
Experience and Education
- High school graduate or equivalent required.
- One (1) year customer service or collections experience preferred.
Pay Range: $18+ per hour
Schedule: Monday- Friday
We value our employees and offer a comprehensive benefits package including medical insurance, 401(k), paid time off, paid holidays, tuition reimbursement, and additional supplemental benefits.
SHERLOQ is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, or veteran status.
If you feel this is the right opportunity for you, we encourage you to apply. We look forward to meeting you!
About SHERLOQ Solutions
Established in 1916, SHERLOQ began as a member-owned cooperative in Tampa, Florida. The founding mission was to facilitate the sharing of credit information, promote the equitable principles in trade and give back to the community. Over 100 years later, SHERLOQ continues as a vibrant company serving hospitals, healthcare systems, physician practices and utilities nationwide.
Position Summary
This position will require team members to discuss patient responsibilities after insurance or straight self-pay balances, establish payment in full or monthly payment arrangements, obtain and verify insurance coverages and accurately provide general information on healthcare balances and notate accurate communications with patients and maintain HIPAA confidentiality while working accounts.
Essential Duties and Responsibilities
- Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
- Resolve customer issues and complaints concerning billing.
- Comply with HIPAA and State Consumer Protection Laws.
- Record accurate and detailed notes; update account status and consumer's information into the FACS computer system, fill out accurate dispute forms and update the client's system, if required.
- Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives.
Preferred Attributes
- Excellent verbal and written communication skills.
- Excellent interpersonal and negotiation skills.
- Excellent patients and stress management.
- Problem solving and critical thinking skills.
- Self-motivated and strong customer services skills.
- Ability to adapt to the needs of the organization and employees.
- Proficient with Microsoft Office Suite or related software.
Experience and Education
- High school graduate or equivalent required.
- One (1) year customer service or collections experience preferred.
Pay Range: $18+ per hour
Schedule: Monday- Friday
We value our employees and offer a comprehensive benefits package including medical insurance, 401(k), paid time off, paid holidays, tuition reimbursement, and additional supplemental benefits.
SHERLOQ is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, or veteran status.
If you feel this is the right opportunity for you, we encourage you to apply. We look forward to meeting you!
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Find JobsRemote Patient Account Representative Job Market
Who's Hiring
Top Industries Hiring
- Hospitality & Tourism
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote patient account representative jobs.
- High school diploma or equivalent required, associate degree preferred by many employers
- Experience with medical billing software such as Epic, Meditech, or Cerner
- Knowledge of insurance verification, claim submission, and denial management processes
- Familiarity with ICD-10 and CPT coding conventions for billing accuracy
- Strong written and verbal communication skills for patient and payer interactions
- Experience working with government payers including Medicare and Medicaid billing guidelines
Tips for Your Remote Patient Account Representative Job Search
Apply early to remote roles that fit
Migrate Mate lists remote patient account representative openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote postings in revenue cycle and billing fill quickly, so applying as soon as a role goes live gives you a real edge.
Show your billing software proficiency upfront
Remote patient account representative employers want to know you can operate independently in tools like Epic, Cerner, or Meditech from day one. Name the specific systems you've used and the tasks you completed in them on your resume and in your cover letter, not just on a skills list.
Demonstrate async communication in your application
Remote billing teams rely on written updates, ticketing systems, and email to resolve account issues without real-time back-and-forth. Use your cover letter to show you write clearly and concisely, since remote hiring managers treat your written application as a live sample of how you'll communicate on the job.
Highlight denial resolution and follow-up results
Remote employers in revenue cycle care about measurable outcomes, not just tasks. Describe specific situations where you resolved a denied claim, reduced an aging accounts receivable balance, or improved a collections rate, since those results signal you can manage patient accounts without direct supervision.
Remote Patient Account Representative Jobs: Frequently Asked Questions
How do I get a remote patient account representative job?
Target companies that run distributed revenue cycle or medical billing operations, since those teams already have the infrastructure for remote patient account work. Remote employers screen heavily for self-direction, clear written communication, and comfort with billing software and electronic health record systems. Candidates who can demonstrate accurate claims processing, denial resolution, and patient communication skills without in-person supervision stand out most.
Which companies hire remote patient account representatives?
Employers currently hiring remote patient account representatives include FMS, Guidehouse, and MagicForce, per current remote listings on Migrate Mate as of November 2026. Remote-first revenue cycle management firms, large distributed hospital networks, and medical billing outsourcing companies are the most consistent sources of remote openings in this role.
Can you get a remote patient account representative job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to handle billing questions and patient disputes independently from day one. Medical billing outsourcing firms and smaller remote-first practices are more likely to hire entry-level candidates. Showing completed coursework in medical billing or coding, familiarity with billing software, and strong written communication can open the door when direct experience is limited.
Do you need a degree for remote patient account representative jobs?
Not always. Remote employers in this field typically weigh practical billing skills, familiarity with insurance processes, and demonstrated accuracy over a formal degree. A medical billing certificate, hands-on experience with claims submission or denial management, and comfort working in electronic health record systems often carry more weight than a college credential for most remote postings.
Which industries hire the most remote patient account representatives?
Remote patient account representative roles concentrate in Hospitality & Tourism and Healthcare & Medical Services, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed billing and revenue cycle teams that handle high volumes of accounts without requiring staff to work on-site.
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