Patient Account Representative Jobs
Patient Account Representative jobs are open across hospitals, physician groups, insurance organizations, and revenue cycle management firms, from entry-level to senior and lead, with specializations in billing, collections, and insurance verification. See the openings below and apply to the ones that match your experience.
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CONSTRUYE TU FUTURO CON TSI
Representante de Servicio al Cliente Remoto
Detalles del puesto:
Los candidatos contratados para posiciones remotas recibirán el equipo necesario proporcionado por la empresa. Durante el proceso de entrevista y orientación se brindará información adicional sobre el uso, manejo y polÃticas del equipo asignado. Tras enviar tu solicitud, recibirás un correo electrónico con instrucciones para completar evaluaciones a través de la plataforma Harver. Completar esta evaluación impulsada por inteligencia artificial es un requisito obligatorio para continuar en el proceso de selección.
Ubicación:
- Posición remota (trabajo desde casa)
- Solo residentes de Puerto Rico – deben recoger el equipo en Metro Office Park, Lot 18A, Guaynabo, 00968, Puerto Rico
Compensación:
- $12.00 por hora
¿Por qué unirte a TSI?
- Trabajo remoto desde casa
- Capacitación pagada
- Ambiente de trabajo en equipo
- Oportunidades de crecimiento profesional
- Programa de bonos e incentivos
- Beneficios completos: plan médico, dental y visión
- Plan 401(k) con aportación de la empresa
- Tiempo libre pagado y dÃas feriados
Postúlate hoy:
Buscamos personas motivadas, responsables y comprometidas que deseen desarrollar una carrera en servicio al cliente.
Responsabilidades del puesto
- Excelentes habilidades de comunicación verbal, escrita e interpersonal.
- Capacidad para comunicarse de manera efectiva con pacientes, responsables de cuenta y terceros para atender consultas y resolver situaciones de diversa complejidad.
- Documentar de forma precisa y detallada la información de facturación del paciente (datos demográficos, seguros y pagos) en FACS y en los sistemas hospitalarios correspondientes.
- Orientar a pacientes, responsables de cuenta y terceros sobre procesos de facturación, balances pendientes, pagos de seguro, denegaciones y otras consultas relacionadas.
- Capacidad para ofrecer soluciones de pago, establecer acuerdos de pago y orientar sobre opciones de asistencia financiera.
- Mantener la confidencialidad de la información del paciente y sus expedientes médicos conforme a HIPAA y las polÃticas de la empresa y del cliente.
- Revisar y auditar cuentas según sea necesario para garantizar precisión y eficiencia.
- Habilidad para escribir y documentar información mientras se atienden llamadas.
- Organizar y administrar eficazmente el tiempo y las tareas asignadas.
- Realizar otras funciones relacionadas según lo asignado por el supervisor.
Requisitos / Calificaciones
- Diploma de escuela secundaria o equivalente requerido.
- MÃnimo de 2 años de experiencia en servicio al cliente.
- Experiencia utilizando sistemas de facturación y cuentas de pacientes de uso común.
- Dominio de programas como Microsoft Excel y otras aplicaciones de Microsoft Office.
- Conocimiento de operaciones de centros de contacto, prácticas comerciales estándar y procesos de cobro de cuentas.
- Excelentes destrezas de servicio al cliente y capacidad analÃtica.
- Puntualidad y confiabilidad son indispensables.
- Orientación al cumplimiento de metas y tareas.
Requisitos mÃnimos de internet para posiciones remotas:
- Conexión a internet de banda ancha (no se permite DSL ni conexión telefónica).
- Conexión por cable Ethernet requerida (no se permite Wi-Fi ni puntos de acceso móviles/hotspots).
- Resultado mÃnimo de prueba de velocidad: 25 Mbps de descarga y 20 Mbps de subida.
Notas adicionales:
Esta descripción de puesto no pretende ser una lista completa de todas las funciones y responsabilidades asociadas con el cargo. La empresa se reserva el derecho de modificar, ampliar, reducir o reasignar funciones según las necesidades operacionales del negocio.
TSI ofrece igualdad de oportunidades de empleo a todas las personas, sin distinción de raza, color, religión, sexo, edad, origen nacional, estado civil, orientación sexual, condición de veterano protegido, información genética, discapacidad o cualquier otra categorÃa protegida por las leyes federales, estatales o locales aplicables.
Pay Range: USD $11.00 - USD $12.00 /Hr.
See All 156+ Patient Account Representative Jobs
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Find JobsPatient Account Representative Job Market
Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services15
- Hospitality & Tourism1
- Technology & Software1
What Employers Look For
The qualifications that appear most often in patient account representative jobs.
- High school diploma or equivalent required, associate degree preferred by many employers
- Experience with medical billing software such as Epic, Meditech, or Cerner
- Knowledge of insurance verification, claim submission, and denial management processes
- Familiarity with ICD-10 and CPT coding conventions for billing accuracy
- Strong written and verbal communication skills for patient and payer interactions
- Experience working with government payers including Medicare and Medicaid billing guidelines
Tips for Your Patient Account Representative Job Search
Tailor your resume to revenue cycle language
Hiring managers in this field scan for terms like accounts receivable, denial management, and EOB reconciliation. If your resume uses generic billing language, rewrite it to match the terminology in each job posting before you apply.
Get ICD and CPT coding familiarity on record
Many postings expect working knowledge of ICD-10 and CPT codes even when the role is not a coder position. If you've used them in past roles, name the code sets explicitly in your work history so it doesn't get missed.
Apply early to roles that fit
Migrate Mate lists patient account representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by payer mix experience
Employers often specify government payers like Medicare and Medicaid separately from commercial insurance. Identify your strongest payer experience and prioritize openings that align, since mixed-payer roles carry different expectations than single-payer environments.
Prepare for scenario-based interview questions
Interviewers frequently ask how you handled a denied claim or resolved a billing dispute. Walk through a specific situation, the action you took, and the outcome. Vague answers about teamwork won't land as well as a concrete collections resolution example.
Negotiate by citing payer-specific throughput
When discussing compensation, reference your volume and accuracy metrics rather than just years of experience. Citing average claims processed per day or denial overturn rates gives hiring managers a concrete basis to justify a stronger offer.
Patient Account Representative Jobs: Frequently Asked Questions
Which companies are hiring the most patient account representatives?
The companies hiring the most patient account representatives right now include McLaren Health Care, Guidehouse, and St. Joseph's Health, with the largest share of openings in Michigan, Texas, and Florida, based on current listings on Migrate Mate as of November 2026. Health systems, large physician groups, and revenue cycle management companies consistently account for the highest volume of postings.
How many patient account representative jobs are remote?
About 55% of patient account representative openings are fully remote or hybrid as of November 2026, reflecting broader remote adoption in healthcare administration. Roles focused on insurance follow-up, denial management, and self-pay collections tend to have the highest concentration of remote and hybrid options compared to front-desk or patient-facing billing positions.
How do you become a patient account representative?
Start by earning a high school diploma, then pursue coursework or a certificate in medical billing or health information management to build foundational knowledge. Gain hands-on experience through entry-level roles in medical reception, billing support, or insurance verification. Develop familiarity with at least one major practice management system and learn the basics of payer-specific billing requirements before applying to full patient account representative roles.
Can you get hired as a patient account representative with little experience?
Yes, many employers will hire candidates with limited direct experience if you can demonstrate comfort with data entry, attention to detail, and phone-based customer service. Roles at smaller physician practices or revenue cycle outsourcing firms often serve as entry points. Completing a short medical billing certificate and volunteering for collections or scheduling tasks in any healthcare setting strengthens your candidacy considerably.
What does the patient account representative interview process look like?
Most interviews begin with a phone or video screen focused on billing experience, software familiarity, and how you handle difficult patient or payer conversations. A hiring manager interview typically follows, often including scenario questions about denied claims, payment arrangements, or insurance discrepancies. Some employers add a brief written assessment testing accuracy in data entry or coding recognition before extending an offer.
Where can I find and apply to patient account representative jobs?
You can find and apply to patient account representative jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your payer experience, billing software background, and preferred work setting, then apply directly to each listing that fits.
See All 156+ Patient Account Representative Jobs
Find roles that match your experience and apply in just a few clicks.
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