Remote Student Support Officer Jobs
Remote student support officer jobs are open across higher education, online learning platforms, and student services organizations at remote-first and distributed-team employers nationwide, from entry-level support roles to senior student success positions. Employers hiring remotely right now include Follett Corporation, University Enterprises, and Lawrence Livermore National Laboratory. See the openings below and apply to the ones that match your experience.
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Caltrans manages more than 50,000 miles of California’s highway and freeway lanes, provides inter-city rail services, permits more than 400 public-use airports and special-use hospital heliports, and works with local agencies. Caltrans carries out its mission of providing a safe, sustainable, integrated, and efficient transportation system to enhance California’s economy and livability, with six primary programs: Aeronautics, Highway Transportation, Mass Transportation, Transportation Planning, Administration, and the Equipment Service Center.
To learn more visit www.dot ca.gov .
The California Department of Transportation (Caltrans) is seeking to hire a student assistant, in a learning capacity, to work under the close supervision of a Transportation Engineer in the Office of Highway Operations. The student assistant will work in a learning capacity to support the Napa, Solano, and I-80 Corridor Traffic Operations Branch. The student assistant will assist Engineers in developing Traffic Operations and Transportation Management Plan (TMP) deliverables, conducting traffic operations investigations, and reviewing or performing traffic impact analysis. The student assistant will also perform other duties as assigned.
Through this position, the student assistant will gain practical experience in the Caltrans Project Development and Delivery Process by assisting with the preparation of TMP-related analyses, charts, and reports. The student assistant will also apply transportation engineering principles, traffic analysis concepts and data analysis skills learned through academic coursework to real-world transportation projects and operational challenges.
Conditions of Employment
Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.
UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week’s notice.
UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.
Prerequisites
Must be a college student attending classes during the regular term (fall, spring, and winter, if applicable), at one of the accredited colleges or universities on our affiliation list.
To view our current affiliation list please paste the following URL into your browser: http://www.calinterns.org/wp-content/uploads/Affiliation_List.pdf
Students must be enrolled in at least six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.
Students declared major must match the major(s) listed in the job posting.
Majors/Fields of Study
Civil Engineering, Transportation Engineering, Transportation Systems Engineering, Traffic Engineering, or closely related Engineering fields.
Work Schedule
F lexible workdays and work hours, Monday – Friday, between 8 AM – 5 PM. Final work schedule will be determined by the supervisor.
Additional Work Schedule
Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday – Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).
Compensation
$18.28 – $28.16 per hour.
Minimum Qualifications
- Must maintain a minimum cumulative 2.0 GPA. Must complete each term with minimum unit requirements for Undergraduate and Graduate student classifications. Proof will be collected at the end of each Spring and Fall term.
Preferred Qualifications
Duties and Responsibilities
- In a learning capacity, research and compile information necessary to support the development of Transportation Management Plans (TMPs), including lane closure requirements, detour routes, and traffic delay impact assessments.
- In a learning capacity, apply traffic engineering principles and analytical software tools to support traffic operations investigations, traffic studies, and related analyses.
- In a learning capacity, assist in the development, maintenance, and application of traffic analysis tools and geospatial traffic databases to support the preparation and tracking of TMP deliverables.
- In a learning capacity, coordinate with and respond to inquiries from other branches, offices, functional units, and divisions regarding traffic operations and TMP-related activities. Support other assignments as necessary.
Physical Requirements
Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.
Working Conditions
Work is performed in a hybrid environment.
Students/Employees will be required to work according to the current UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home.
Application Instructions
Please complete all fields of the employment application. Include your educational history in the “Educational Experience” section and any employment history in the “Employment Experience” section of our application.
In addition to your resume, please upload your most recent transcripts.
Apply by: December 31, 2026
Caltrans manages more than 50,000 miles of California’s highway and freeway lanes, provides inter-city rail services, permits more than 400 public-use airports and special-use hospital heliports, and works with local agencies. Caltrans carries out its mission of providing a safe, sustainable, integrated, and efficient transportation system to enhance California’s economy and livability, with six primary programs: Aeronautics, Highway Transportation, Mass Transportation, Transportation Planning, Administration, and the Equipment Service Center.
To learn more visit www.dot ca.gov .
The California Department of Transportation (Caltrans) is seeking to hire a student assistant, in a learning capacity, to work under the close supervision of a Transportation Engineer in the Office of Highway Operations. The student assistant will work in a learning capacity to support the Napa, Solano, and I-80 Corridor Traffic Operations Branch. The student assistant will assist Engineers in developing Traffic Operations and Transportation Management Plan (TMP) deliverables, conducting traffic operations investigations, and reviewing or performing traffic impact analysis. The student assistant will also perform other duties as assigned.
Through this position, the student assistant will gain practical experience in the Caltrans Project Development and Delivery Process by assisting with the preparation of TMP-related analyses, charts, and reports. The student assistant will also apply transportation engineering principles, traffic analysis concepts and data analysis skills learned through academic coursework to real-world transportation projects and operational challenges.
Conditions of Employment
Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.
UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week’s notice.
UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.
Prerequisites
Must be a college student attending classes during the regular term (fall, spring, and winter, if applicable), at one of the accredited colleges or universities on our affiliation list.
To view our current affiliation list please paste the following URL into your browser: http://www.calinterns.org/wp-content/uploads/Affiliation_List.pdf
Students must be enrolled in at least six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.
Students declared major must match the major(s) listed in the job posting.
Majors/Fields of Study
Civil Engineering, Transportation Engineering, Transportation Systems Engineering, Traffic Engineering, or closely related Engineering fields.
Work Schedule
F lexible workdays and work hours, Monday – Friday, between 8 AM – 5 PM. Final work schedule will be determined by the supervisor.
Additional Work Schedule
Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday – Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).
Compensation
$18.28 – $28.16 per hour.
Minimum Qualifications
- Must maintain a minimum cumulative 2.0 GPA. Must complete each term with minimum unit requirements for Undergraduate and Graduate student classifications. Proof will be collected at the end of each Spring and Fall term.
Preferred Qualifications
Duties and Responsibilities
- In a learning capacity, research and compile information necessary to support the development of Transportation Management Plans (TMPs), including lane closure requirements, detour routes, and traffic delay impact assessments.
- In a learning capacity, apply traffic engineering principles and analytical software tools to support traffic operations investigations, traffic studies, and related analyses.
- In a learning capacity, assist in the development, maintenance, and application of traffic analysis tools and geospatial traffic databases to support the preparation and tracking of TMP deliverables.
- In a learning capacity, coordinate with and respond to inquiries from other branches, offices, functional units, and divisions regarding traffic operations and TMP-related activities. Support other assignments as necessary.
Physical Requirements
Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.
Working Conditions
Work is performed in a hybrid environment.
Students/Employees will be required to work according to the current UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home.
Application Instructions
Please complete all fields of the employment application. Include your educational history in the “Educational Experience” section and any employment history in the “Employment Experience” section of our application.
In addition to your resume, please upload your most recent transcripts.
Apply by: December 31, 2026
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Find JobsRemote Student Support Officer Job Market
Who's Hiring
- Follett Corporation15
- University Enterprises14
- Lawrence Livermore National Laboratory12
- Associated Students4A
- Emory University3
What Employers Look For
The qualifications that appear most often in remote student support officer jobs.
- Bachelor's degree in education, counseling, social work, or a related field
- Experience advising or supporting students in an academic or nonprofit setting
- Proficiency with student information systems such as Banner, Ellucian, or PeopleSoft
- Knowledge of FERPA regulations governing student privacy and recordkeeping
- Strong written and verbal communication skills for case notes and family outreach
- Demonstrated ability to manage a caseload and prioritize competing student needs
Tips for Your Remote Student Support Officer Job Search
Show your async communication skills upfront
Remote student support officers resolve student issues almost entirely through email, chat, and ticketing systems. Include concrete examples in your resume and cover letter of handling student concerns in writing, meeting response-time expectations, and closing cases without face-to-face follow-up.
Highlight your student information system experience
Remote employers screen for hands-on experience with platforms like Salesforce Education Cloud, Ellucian, or similar student information systems. Name the specific systems you've used and the tasks you completed in them so hiring managers can confirm you can contribute on day one.
Apply early to remote roles that fit
Migrate Mate lists remote student support officer openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings.
Prepare for a remote-first interview process
Remote student support officer interviews often test written communication directly, through take-home scenarios or email drafting exercises. Practice responding to realistic student situations in writing, keeping your tone professional and your resolution steps clear before your first interview.
Remote Student Support Officer Jobs: Frequently Asked Questions
How do I get a remote student support officer job?
Remote student support officer roles go to candidates who can demonstrate self-direction, strong written communication, and the ability to support students without in-person cues. Online universities, edtech companies, and distributed nonprofit student services teams hire most of the remote openings. Candidates who can show experience with async communication tools, case management software, and proactive outreach tend to stand out over those with only in-person backgrounds.
Which companies hire remote student support officers?
Companies hiring remote student support officers right now include Follett Corporation, University Enterprises, and Lawrence Livermore National Laboratory, based on current remote listings on Migrate Mate as of November 2026. Remote openings for this role concentrate at online universities, edtech platforms, and distributed student services organizations that operate without a central campus.
Can you get a remote student support officer job with no experience?
Yes, but remote entry-level student support officer roles are harder to land because employers expect you to work independently from day one with minimal oversight. Online universities and edtech companies are your best starting point, since they build remote workflows into entry-level roles. Showing volunteer advising work, peer mentoring experience, or proficiency with student information systems can substitute for direct professional experience and open the door.
Do you need a degree for remote student support officer jobs?
Not always. Many remote employers prefer a bachelor's degree, but distributed teams at edtech companies and online learning platforms weigh demonstrated skills, case management experience, and results alongside credentials. Candidates who can show they've supported students through complex issues, navigated student information systems confidently, and communicated clearly in writing can compete for remote roles even without a four-year degree.
See All 109+ Remote Student Support Officer Jobs
Find roles that match your experience and apply in just a few clicks.
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