Mid Level Resident Services Manager Jobs
Mid level resident services manager jobs call for professionals ready to own resident programs end to end, guide junior staff, and resolve complex issues with minimal oversight. Openings are concentrated across Consulting & Professional Services, Healthcare & Medical Services, and Technology & Software, with employers like Amazon, Suburban Propane, and Carollo Engineers hiring at this level now.
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Showing 5 of 74+ Mid Level Resident Services Manager jobs
About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level.
Job Summary
The Client Manager 2 acts as a liaison for sales and account management for large employer group clients. This position develops sales strategies focused on profitability, retention, and growth.
Essential Functions of the Role
- Develops sound sales strategies focused on retention and growth.
- Serves as a lead strategic contact between the assigned clients and the health plan.
- Seeks out community service or business networking opportunities in the community.
- Maintains contact and communication with leadership regarding account activities.
- Runs financial reports or performs basic financial investigation on utilization data and market research study.
Key Success Factors
- Experience in HMO, group health insurance, or marketing/public relations is required. At least two years of client/account service experience is needed.
- Seasoned sales and service professional with an instinctive ability to understand client needs. Trained at communicating with team members at all levels of the organization. Endless energy and enthusiasm for service and innovation.
- Able to prioritize workload and set expectations to deliver a high level of client satisfaction.
- Able to successfully manage clients with substantial total membership volume.
Belonging Statement
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION -
Hmo/Group 1 Texas License (HMO): HMO/Group 1 Texas License required within 6 months of hire or transfer.
About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level.
Job Summary
The Client Manager 2 acts as a liaison for sales and account management for large employer group clients. This position develops sales strategies focused on profitability, retention, and growth.
Essential Functions of the Role
- Develops sound sales strategies focused on retention and growth.
- Serves as a lead strategic contact between the assigned clients and the health plan.
- Seeks out community service or business networking opportunities in the community.
- Maintains contact and communication with leadership regarding account activities.
- Runs financial reports or performs basic financial investigation on utilization data and market research study.
Key Success Factors
- Experience in HMO, group health insurance, or marketing/public relations is required. At least two years of client/account service experience is needed.
- Seasoned sales and service professional with an instinctive ability to understand client needs. Trained at communicating with team members at all levels of the organization. Endless energy and enthusiasm for service and innovation.
- Able to prioritize workload and set expectations to deliver a high level of client satisfaction.
- Able to successfully manage clients with substantial total membership volume.
Belonging Statement
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION -
Hmo/Group 1 Texas License (HMO): HMO/Group 1 Texas License required within 6 months of hire or transfer.
See All 74 Mid Level Resident Services Manager Jobs
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Find JobsMid Level Resident Services Manager Job Market
Who's Hiring
- Amazon12
- Suburban Propane4
- Carollo Engineers4
- ABB2
- Jobot2
Top Industries Hiring
- Consulting & Professional Services15
- Healthcare & Medical Services12
- Technology & Software9
- Energy5
- Construction & Real Estate5
Mid Level Resident Services Manager Jobs: Frequently Asked Questions
How do I get a mid level resident services manager job?
Position your experience around ownership, not just task completion. Highlight moments where you led a process, resolved an escalated resident concern, or improved a service outcome without being directed. Applications that show you can manage competing priorities, communicate across departments, and document results clearly tend to advance further at this level. Tailor your resume to the property type and portfolio size each employer manages.
Which companies hire mid level resident services managers?
Companies hiring mid level resident services managers right now include Amazon, Suburban Propane, and Carollo Engineers, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from a mix of large multifamily operators, regional property management firms, and senior living or student housing providers that need experienced staff who can run day-to-day resident operations with limited supervision.
Are there remote mid level resident services manager jobs?
Yes, though most roles in this field are on-site by nature. About 9% of mid level resident services manager openings are remote or hybrid as of November 2026, and those tend to be corporate support roles, resident experience coordinator positions, or operations roles within larger management companies rather than property-facing positions.
How do I move up to a mid level resident services manager role?
Moving into a mid level role requires building a record of independent problem-solving and broader responsibility over your first few years. That means taking on project ownership beyond your assigned duties, developing familiarity with resident lifecycle processes like move-ins, renewals, and complaints, and demonstrating measurable improvements in satisfaction or retention. Earning trust from leadership to handle escalations on your own is often what signals readiness for this next stage.
Which industries hire the most mid level resident services managers?
Mid Level resident services manager roles concentrate in Consulting & Professional Services, Healthcare & Medical Services, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at the mid level because they operate large resident or tenant populations that require experienced staff to maintain service quality, manage retention, and handle the volume of day-to-day coordination that entry level roles cannot absorb alone.