Job title: Director, Medical Portfolio Strategy and Solutions, Population Health

Location: Cambridge, MA (Remote, US)

About the job

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

Our Team / Overview:

The Medical Value & Outcomes (MVO) team within the Specialty Care Business Unit's North America Medical organization leads evidence-based medical engagement with payer and population health stakeholders to support value-driven decisions for appropriate access and improved patient outcomes. The Director, Medical Portfolio Strategy and Solutions, Population Health is accountable for leading development of the medical engagement strategy for US IDN Health System & Population Health, organized customers and other population health stakeholders, to include insight generation, population health initiatives, scientific content and educational program development. The Director will serve as a Population Health & QI subject matter expert and support medical engagements for strategic accounts. An important element of this role is to drive innovation with medical initiatives and simplify and enhance the customer engagement experience through impactful and personalized content that are tailored to organized customer needs and preferences.

Main Responsibilities:

• Develop the medical engagement strategy, including educational initiatives and related content, tools and resources, intended for payer and population health decision makers and other organized customers
• Develop population health related initiatives aimed at helping population health stakeholders improve quality of care and health outcomes, in collaboration with relevant internal stakeholders
• Develop and implement non-CME medical education programming, including through partnerships with professional societies such as AMCP and ASHP
• Drive innovation with customer engagement approaches by leveraging AI, digital technologies, and emerging platforms to enhance scientific communications and create more personalized, impactful interactions and a consistent customer journey
• Serve as therapeutic area subject matter expert for scientific engagement with strategic accounts, develop and deliver educational programming for population HCDMs, and represent MVO function at payer and scientific congresses
• Ensure content strategy and materials are aligned with TA scientific communication plans and Specialty Care Market Access stakeholders
• Lead and coordinate Early Scientific Dialogue consultancies with organized customers, collaborating closely with internal stakeholders to ensure insights shared with relevant stakeholders are pulled through into integrated evidence generation plans
• With support of project management, manage content workflow from MedHub and Vendor into appropriate review process and content management library
• Coordinate with Field Team leaders and Medical Excellence roles to optimize content usage, customer experience, and employee experience
• Contribute to the evolution of medical omnichannel engagement by building and enabling capabilities that facilitate a fully integrated channel content strategy
• Leverage AI-powered solutions and digital resources to enhance data analysis, content personalization, and customer engagement effectiveness
• Leverage customer insights, market research and multiple data sources to identify innovative educational and content opportunities
• Collaborate with Global Sci Com, Global and US medical teams, Med Hub, and vendors to ensure synergies with content development, build cross-portfolio consistency with MVO team content and resources, and partner across business units with medical outcomes functions on common above brand resources
• Develop and manage the payer medical consultant panel, insight generation initiatives and analytics, and other advisory panels or market research
• Work with Global medical publications and TA stakeholders to develop relevant local publications directed at US payer and population HCDM audience
• Partner with Global Medical Information to develop specific healthcare economic information SRDs relevant for US payer and population health stakeholders
• Collaborate with HEVA to provide input and medical review of economic models, BIMs, dossiers, and patient estimator tools
• Collaborate with Independent Medical Education to support the review of payer-related educational grant requests and opportunities for population health and payer HCDM-focused education
• Collaborate with Public Affairs and TA medical units to coordinate opportunities to support scientific engagement with PAG Leadership
• Participate in and actively contribute to integrated evidence generation planning process to ensure the US payer and population HCDM voice is included in US evidence gap analysis
• Contribute to organized customer evidence generation partnerships as key member of project team, serving as TA and Strategy subject matter expert with customer
• Serve as medical partner to Value & Access brand leads and other stakeholders to provide input on product value proposition, ensure alignment on customer engagement plans, and support account team training as appropriate
• Facilitate field MVO team integration and alignment with key stakeholders including TA medical unit, Value & Access, and HEVA, including representation with medical brand planning across TA teams
• Provide comprehensive field team support and training, including leading the development of training materials, facilitation of TA and product training and certifications, and management of proactive scientific exchange training requirements
• Serve as medical reviewer for payer facing resources, as requested and when appropriate
• Develop performance and impact measures for prioritized field medical initiatives including tools to capture insights on customer receptivity to scientific content and value proposition
• Conduct US tiering of non-HCP payer and HEOR consultants for Specialty Care business unit
• Lead a team of MVO advisors that provide field input and customer insights to inform the development of medical initiatives, content, and resources, in partnership with field leadership advisor and other key stakeholders
• Plan and manage program budgets
• Ensure compliance with all local regulations

Key Involvement in Decision-Making Process:

Decision Maker (D)

• Medical engagement strategy for US payers, organized customers and population health stakeholders
• Population health initiatives development and implementation
• Non-CME medical education programming and professional society partnerships
• Content workflow management from MedHub and Vendor into review process and content management library
• Payer medical consultant panel, insight generation initiatives and analytics management
• Performance and impact measures for prioritized field medical initiatives
• US tiering of non-HCP payer and HEOR consultants for Specialty Care business unit
• Program budgets planning and management

Advice Giver (A)

• Innovation strategies with customer engagement approaches leveraging AI and digital technologies
• Early Scientific Dialogue consultancies coordination with organized customers
• Medical omnichannel engagement evolution and integrated channel content strategy
• Content usage, customer experience, and employee experience optimization
• Medical review of economic models, BIMs, dossiers, and patient estimator tools
• Product value proposition input and customer engagement plan alignment
• Field team support and training including training materials development and TA and product training facilitation

Informed Stakeholder (I)

• TA scientific communication plans and Specialty Care Market Access stakeholder priorities
• Global Sci Com, Global and US medical teams, Med Hub, and vendor activities
• Global medical publications and TA stakeholder priorities
• Independent Medical Education grant requests and opportunities
• Public Affairs and PAG Leadership engagement opportunities
• Integrated evidence generation planning process and US evidence gap analysis
• Medical brand planning across TA teams

About You

Education and Experience:

• Advanced degree in healthcare or related scientific discipline (PharmD, MD, PhD, MS, etc.) required; MBA or relevant business background a plus
• Relevant experience in a specialty care therapeutic area of focus (immunology, neurology, oncology, rare blood disorders)
• Deep understanding of US healthcare delivery dynamics across health systems, payers, providers, and other key influencers
• At least 3 years of experience in the pharmaceutical industry
• At least 2 years of experience in medical strategy, content development and design, and scientific communications
• Strong business acumen

Professional Qualifications and Skills

• Experience with omnichannel communications and scientific content development including storytelling, creativity, design, written, verbal and presentation skills
• Deep knowledge of US healthcare delivery landscape and defining opportunities for scientific partnerships with key stakeholders to improve health outcomes
• Ability to leverage adult learning principles to maximize content effectiveness
• Strong planning and project management skills, with ability to prioritize and work independently on simultaneous projects
• Analytical and detail oriented, pragmatic in solving problems
• Proficiency in Microsoft O365 office suite applications as well as content creation software
• Knowledge of AI applications and digital technologies for enhancing scientific communications and customer engagement
• Proven ability to work in a fast-paced, change-oriented environment
• Willingness and ability to lead or facilitate collaboration across functions, global and local, and within Commercial team
• Commitment to policy, procedure, and precise documentation
• Respect for diversity of thought
• Awareness and understanding of content management systems and processes (Veeva CRM, CLM, PromoMats, etc.)

Local Specificities:

• Travel approximately 20-25% required for field-related responsibilities, internal meetings, appropriate engagement with internal stakeholders, and participation in relevant congresses and professional meetings
• Field-based position with therapeutic area subject matter expert responsibilities
• Dedicated leads defined by therapeutic area with defined responsibility for above brand and cross-portfolio initiatives and resources
• Requires deep understanding of US healthcare delivery dynamics and strong expertise in scientific content development, omni-channel and digital engagement and project management
• Position serves as key partner for integrating with TA medical units, Value & Access TA and brand, and other key internal stakeholders

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi US Services and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.