Mid Level Service Desk Coordinator Jobs
Mid level service desk coordinator jobs go to professionals ready to own ticket workflows end to end, mentor junior agents, and drive process improvements with limited oversight. Hiring runs across Technology & Software, Education, and Staffing & Recruiting, with Abacus.Ai, Abacus, and Jobot competing for coordinators at this level now.
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Showing 5 of 35+ Mid Level Service Desk Coordinator jobs
Your Toolbox
- Demonstrated understanding of advanced technology standards.
- Ability to perform and supervise complex installations and configurations.
- Proficient in troubleshooting a range of IT issues.
- Excellent communication, mentorship, and problem-solving skills.
- Ability to manage change effectively and understand its impact on business functions.
- High school diploma required or GED is required; Bachelor’s degree and relevant IT certifications (CompTIA A+ or equivalent) preferred.
- Minimum 5+ years of relevant experience.
Life at Lennar
At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to unleash the power of diversity within our workforce to drive innovation and sustainable growth. Lennar Associates will be eligible for many benefits in accordance with Lennar’s policies and applicable plan terms, included:
Benefits to make your heart smile!
- Comprehensive medical, dental, and vision benefits.
- Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts and Commuter Savings Accounts.
- Vacation – up to 3 weeks of vacation per year upon hire.
- Holidays, sick leave, & personal days.
- Everyone’s Included Day – We offer one paid day each year to celebrate, engage, in and/or observe a cause that is meaningful to you.
- 401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay.
- Paid maternity & bonding leave.
- New hire referral bonus program.
- Associate Assistance Plan.
- Lennar Education Assistance Program (LEAP) – Provides Student Loan Repayment Assistance.
- Associate Discount Program through Perks at Work.
- Associate Home Purchase Program.
- If enrolled in a Lennar medical plan, you can earn additional money in well-being rewards for a variety of wellness activities.
Physical & Office/Site Presence Requirements:
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. This is primarily an active position which requires the incumbent to have the ability to operate a motor vehicle, climb stairs, climb ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Local commute within a 2-hour radius of the division office and occasional travel (up to 25%) to remote offices within the United States. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Your Toolbox
- Demonstrated understanding of advanced technology standards.
- Ability to perform and supervise complex installations and configurations.
- Proficient in troubleshooting a range of IT issues.
- Excellent communication, mentorship, and problem-solving skills.
- Ability to manage change effectively and understand its impact on business functions.
- High school diploma required or GED is required; Bachelor’s degree and relevant IT certifications (CompTIA A+ or equivalent) preferred.
- Minimum 5+ years of relevant experience.
Life at Lennar
At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to unleash the power of diversity within our workforce to drive innovation and sustainable growth. Lennar Associates will be eligible for many benefits in accordance with Lennar’s policies and applicable plan terms, included:
Benefits to make your heart smile!
- Comprehensive medical, dental, and vision benefits.
- Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts and Commuter Savings Accounts.
- Vacation – up to 3 weeks of vacation per year upon hire.
- Holidays, sick leave, & personal days.
- Everyone’s Included Day – We offer one paid day each year to celebrate, engage, in and/or observe a cause that is meaningful to you.
- 401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay.
- Paid maternity & bonding leave.
- New hire referral bonus program.
- Associate Assistance Plan.
- Lennar Education Assistance Program (LEAP) – Provides Student Loan Repayment Assistance.
- Associate Discount Program through Perks at Work.
- Associate Home Purchase Program.
- If enrolled in a Lennar medical plan, you can earn additional money in well-being rewards for a variety of wellness activities.
Physical & Office/Site Presence Requirements:
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. This is primarily an active position which requires the incumbent to have the ability to operate a motor vehicle, climb stairs, climb ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Local commute within a 2-hour radius of the division office and occasional travel (up to 25%) to remote offices within the United States. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
See All 35 Mid Level Service Desk Coordinator Jobs
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Find JobsMid Level Service Desk Coordinator Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software21
- Education2
- Staffing & Recruiting2
- Insurance1
- Sports & Recreation1
Mid Level Service Desk Coordinator Jobs: Frequently Asked Questions
How do I get a mid level service desk coordinator job?
Position your experience around ownership, not just task completion. Highlight projects where you led the resolution process, improved response times, or trained colleagues without being asked. Tailor your resume to show measurable impact, such as reduced ticket backlogs or improved customer satisfaction scores. Recruiters at this level want to see that you work independently and make decisions that stick.
Which companies hire mid level service desk coordinators?
Companies hiring mid level service desk coordinators right now include Abacus.Ai, Abacus, and Jobot, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from mid-size to large organizations with established IT infrastructure that need coordinators who can run the desk, not just staff it.
Are there remote mid level service desk coordinator jobs?
Yes, though availability varies by employer and industry. About 23% of mid level service desk coordinator openings are remote or hybrid as of November 2026, reflecting strong demand for coordinators who can manage distributed teams and ticketing systems without on-site supervision. On-site roles remain common in sectors where hands-on support is part of the job.
How do I move up to a mid level service desk coordinator role?
Moving from entry level to mid level takes deliberate skill building over several years. Focus on owning increasingly complex tickets, volunteering to train new hires, and documenting processes that your team relies on. Building fluency with ITSM platforms, escalation workflows, and cross-team communication turns you from a responder into someone who runs a function. Consistent, measurable impact is what gets you there.
Which industries hire the most mid level service desk coordinators?
Mid Level service desk coordinator roles concentrate in Technology & Software, Education, and Staffing & Recruiting, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their scale and complexity demand coordinators who can standardize support operations and keep service quality consistent across large user bases.