Service Engineer Jobs in Charlotte, NC

Participez à notre mission ! En tant que leader mondial dans la création de solutions climatiques confortables, durables et efficaces pour les bâtiments, les habitations et les transports, il est de notre responsabilité de placer la planète au premier plan. Pour nous, chezTrane Technologies, et à travers nos activités, y comprisTrane®etThermo KingLa durabilité n’est pas simplement une façon de faire des affaires—c’est au cœur de notre activité. Osez-vous regarder les défis mondiaux et y voir des opportunités porteuses d’impact ? Souhaitez-vous contribuer à bâtir un avenir meilleur ? Si la réponse est oui, nous vous invitons à envisager de nous rejoindre pour repousser les limites du possible en faveur d’un monde durable.

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Où se trouve le travail :

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What's in it for you:

The Intelligent Services Account Engineer has the deep technical expertise of an Optimization / Energy Engineer and the interpersonal skills of an Account Manager. He or she is an expert at converting data into actionable insight and utilizing that data to deliver results for the client becoming a trusted advisor. Duties include routine on-going consultative services that help our clients continuously optimize their facilities and fulfill their mission more efficiently. Routine consultations provide insights into the client’s energy use, building operations, technical support/training needs, indoor environmental quality, asset management, and anything else that provides value to the client. Beyond the development and delivery of consultation reports, the Intelligent Services Account Engineer is responsible for energy project development, retro-commissioning, design assistance, walkthroughs, and continuously assisting the sales teams with securing a larger share of assigned clients’ business, earning them as customers for life. Success in this role is measured by assigned accounts’ energy reductions delivered to clients, and the amount of pull-through business delivered to Trane.

What you will do:

Key Result: Intelligent Services Consultation Development and Delivery

Key Actions:

• Facilitate the development and delivery of Intelligent Services consultation reports in a timely and professional manner
• Research facilities energy usage and provides interpretation of utility bills to clients
• Monitors and analyzes energy consumption and costs; develops recommendations for facility improvements, energy consumption, and conservation including performance against standards and benchmarks
• Monitors assigned contract hours with the goal of maintaining and improving contract margins, reaching applied time goals, and exceeding contractual obligations and customer expectations

Key Result: Sales Support

Key Actions:

• Maintains position as the customer’s most trusted advisor
• Actively participates in strategic account planning and leader to leader meetings
• Presents compelling technical business case presentations for comprehensive projects as required
• Leads sales process when appropriate
• Generates numerous leads for assigned accounts, especially Energy Services and Controls
• Helps the sales team to quality and quickly close or abandon opportunities
• Fully understands Trane’s energy solutions and is able to present products and solutions depending on customer business
• Clearly understands and communicates Trane’s comprehensive suite of offerings from time and material to paid for through savings comprehensive solutions projects

• Support sales team in the acquisition of new Intelligent Services clients
• Participate in high level walkthroughs and facility assessments

Key Result: Engineering / Project Development

Key Actions:

• Leads the technical analysis of facilities and their usage to determine creative solutions and savings opportunities
• Identifies, develops, estimates, and proposes Energy Conservation Measures (ECMs)
• Leads concept development associated with various engineering projects
• Conducts field survey work as needed to assess new opportunities and develop various projects
• Coordinate technical solutions with external partners as needed
• Assists with initial opportunity assessments for guaranteed energy savings projects, when needed

What you will bring:

• 5-7 years experience, preferred
• Design and application knowledge of facility HVAC, control, lighting and electrical systems
• Four year electrical or Mechanical Engineering / Design degree, preferred
• Certified Energy Manager, preferred
• Experience with building automation and control systems strongly preferred
• Must have strong communication skills and ability to work with internal and external teams
• Must have strong business acumen skills and able to provide financial analysis to customer
• Must have a good understanding of technical proficiencies required to deliver solutions
• Must have the aptitude to learn new industry related material/practices for continued growth

Physical Requirements:

• The majority of a regular workday requires sitting.
• Frequent standing and walking.
• Excellent speaking, hearing as well as good vision.
• May be required to climb ladders, carry/ lift 10lbs.

Working Conditions:

• This position works in a typical office environment in a hybrid role where the successful candidate can “flex for their day” when needed, work fully remote two days a week, and often travels within the region (minimal overnights, approximately 4 times a year) to meet with clients on assigned accounts.

• Various customer facilities, spending time in Mechanical / Equipment rooms, surveying rooftop equipment and so on.

Other Job Requirements:

• Valid driver’s license

• Provide proof of personnel auto insurance

• Must have reliable personnel vehicle

• Flexibility to work overtime / weekends as required

Personal Characteristics:

• Facility Solutions Background & Perspective
• HVAC, Lighting, Controls, Building Envelope, Construction
• Strong numerical skills
  • Problem resolution skills
  • Organization, reasoning and strong analytical skills
  • Inter-personal and Sales
• Highly assertive
• Ability to work independently as well as in a team environment
  • Diplomacy in managing relationships
  • Ability to lead in a team environment
  • Excellent oral and written communication skills
  • Effectively meet the needs of internal and external customers
• Executive Presentation Skills
• Business & Management
• Financial Selling, Contracts, High-Level Owner
• Process Oriented, Team Oriented
• General Attributes
• Impeccable Business Ethics, Professional image, Exceptional Organizational Skills, Innovative, Customer Focused, Good Business Judgment

#ES25

Fourchette de salaire de base annuel ou fourchette de rémunération horaire de base :

$90,900.00 - $130,059.99

Type de rémunération :

Salaire

Admissible à l’incitation :

Yes

Éligible à la commission sur les ventes :

No

AvertissementNous nous efforçons d’offrir une rémunération compétitive pour ce poste, adaptée à divers facteurs. La rémunération effective dépendra notamment de l’ancienneté, du mérite, de la localisation géographique, du niveau d’études, de l’expérience, des exigences en matière de déplacements et de l’appartenance syndicale. Notre fourchette de rémunération est généralement basée sur la moyenne nationale du pays. Par ailleurs, les avantages peuvent varier en fonction de la région, de l’organisation de l’entreprise, de l’implication syndicale et du statut de l’employé.

Épanouissez-vous au travail comme à la maison :

• Les avantages sociaux sont accessibles DÈS LE PREMIER JOUR pour vous et votre famille, notamment l’assurance santé et des programmes de bien-être global offrant de généreuses mesures incitatives – NOUS OSONS PRENDRE SOIN DE VOUS !
• Les avantages liés à la fondation d’une famille comprennent la prise en charge des traitements de fertilité ainsi qu’une aide à l’adoption et à la gestation pour autrui.
• Les congés payés comprennent jusqu’à 15 jours de congés, des jours fériés payés, des congés maladie et d’autres options pour soutenir le bénévolat et les congés parentaux.
• Abondement au 401K, possibilités de formation et de développement grâce aux programmes de l’entreprise, ainsi qu’une aide aux frais de scolarité et au remboursement de la dette étudiante.

Avis : Les avantages proposés peuvent varier selon le site, les conventions collectives et les réglementations locales/de l’État

Poste à sensibilité en matière de sécurité

Yes

L’entreprise désigne certains postes comme étant sensibles à la sécurité. Les postes sensibles à la sécurité peuvent nécessiter la réussite de contrôles supplémentaires de dépistage de drogues. Ce poste est considéré comme sensible à la sécurité :

Nous offrons une rémunération compétitive ainsi que des avantages et des programmes complets. Nous sommes un employeur garantissant l’égalité des chances ; tous les candidats qualifiés seront considérés pour un emploi sans distinction de race, de couleur, de religion, de sexe, d’orientation sexuelle, d’identité de genre, d’origine nationale, de grossesse, d’âge, de statut marital, de handicap, de statut de vétéran protégé ou de tout autre statut protégé par la loi.