Senior Level Service Supervisor Jobs
Senior level service supervisor jobs put seasoned professionals in charge of service operations, team performance, and the decisions that drive quality and accountability. Openings concentrate in Manufacturing, Healthcare & Medical Services, and Consulting & Professional Services, with 19% remote or hybrid availability, and employers like Leap, Bob's Discount Furniture, and AECOM hiring at this level now.
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As a working supervisor, you will be responsible for leading a team of up to 8 engineering professionals while remaining actively engaged in project work to support customer delivery and business objectives.
Travel: Ability to travel up to 15% within North America as required
Key Responsibilities:
- Direct supervision, coaching, and leadership of up to 8 employees within the engineering organization.
- Conduct regular one-on-one meetings to support employee engagement, development, and performance.
- Establish and maintain individual development plans and career progression discussions for team members.
- Complete annual performance reviews, goal setting, and ongoing performance management activities.
- Identify training and development opportunities to build technical and leadership capabilities within the team.
- Participate in recruiting, interviewing, hiring, onboarding, and workforce planning activities.
- Foster a culture of accountability, collaboration, continuous improvement, and employee growth.
- Address employee relations issues and partner with Human Resources to resolve concerns as needed.
- Ensure compliance with company policies, procedures, and safety requirements.
- Manage resource allocation and support day-to-day operational activities of the engineering team.
- Serve as a lead engineer, project engineer, or technical contributor on automation and control system projects while maintaining approximately 50% billable utilization.
- Leverage project assignments as development opportunities by coaching and mentoring engineers to assume increasing levels of project leadership responsibility.
- Intentionally create opportunities for team members to lead customer engagements, project planning activities, technical execution, and project delivery efforts.
- Delegate responsibilities and provide guidance to help engineers grow into independent project leads capable of managing projects with minimal supervisory involvement.
- Participate in project planning, execution, and delivery activities to ensure quality, schedule, and budget objectives are achieved.
- Participate in monthly project reviews and operational meetings.
- Collaborate with project managers and engineering leaders to effectively allocate resources across projects and customer commitments.
- Develop engineering estimates, scope definitions, and technical solutions to support proposals and business development activities.
- Lead selected projects and provide technical guidance to project teams when required.
- Collaborate with Proposal, Service, Sales, Finance, Human Resources, and other business functions to ensure successful project execution and business continuity.
- Support continuous improvement initiatives by identifying opportunities to enhance engineering processes, project execution methodologies, and operational effectiveness.
- Act as delegate for the Engineering Manager as required.
Success in this Role:
The successful candidate will demonstrate the ability to effectively balance people leadership and customer project delivery, developing a high-performing team while remaining technically engaged and maintaining approximately 50% utilization on billable project work. A key measure of success is the ability to grow engineering talent by coaching and mentoring team members into project leadership roles, creating a sustainable succession pipeline, expanding organizational capability, and enabling others to independently lead successful project execution.
(External) English Qualifications:
- Bachelor's degree in Engineering or a related technical discipline.
- 10+ years of experience in industrial automation, process control, or systems engineering.
- Demonstrated experience leading engineering teams and delivering complex automation projects.
- Strong interpersonal, coaching, and leadership skills with a passion for developing others.
- Demonstrated ability to coach, mentor, and develop engineers into expanded technical and project leadership roles.
- Proven track record of delegating project responsibilities and building team capability through structured mentoring, knowledge transfer, and on-the-job development.
- Experience developing engineers to lead customer engagements, project execution activities, technical reviews, and project delivery with increasing levels of independence.
- Strong leadership mindset focused on talent development, succession planning, and creating growth opportunities for team members.
- Experience conducting performance evaluations, career development planning, and workforce management activities.
- Ability to balance technical project responsibilities with people leadership and operational oversight.
- Strong written and verbal communication skills and the ability to interact effectively with customers, project teams, and business leadership.
- Experience with Schneider Electric automation technologies, including Foxboro DCS, Triconex Safety Systems, EcoStruxure platforms, and Modicon PLCs.
- Experience executing projects within the Oil & Gas, Chemicals, LNG, Refining, Energy, or Industrial sectors.
- Knowledge of project execution methodologies, engineering resource planning, and financial management principles.
- Experience supporting sales pursuits, proposal development, and engineering estimates.
Local Benefits (English):
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
For this U.S. based position, the expected pay range is USD 117,600 - USD 176,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.
(External) English Company Boiler Plate:
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
As a working supervisor, you will be responsible for leading a team of up to 8 engineering professionals while remaining actively engaged in project work to support customer delivery and business objectives.
Travel: Ability to travel up to 15% within North America as required
Key Responsibilities:
- Direct supervision, coaching, and leadership of up to 8 employees within the engineering organization.
- Conduct regular one-on-one meetings to support employee engagement, development, and performance.
- Establish and maintain individual development plans and career progression discussions for team members.
- Complete annual performance reviews, goal setting, and ongoing performance management activities.
- Identify training and development opportunities to build technical and leadership capabilities within the team.
- Participate in recruiting, interviewing, hiring, onboarding, and workforce planning activities.
- Foster a culture of accountability, collaboration, continuous improvement, and employee growth.
- Address employee relations issues and partner with Human Resources to resolve concerns as needed.
- Ensure compliance with company policies, procedures, and safety requirements.
- Manage resource allocation and support day-to-day operational activities of the engineering team.
- Serve as a lead engineer, project engineer, or technical contributor on automation and control system projects while maintaining approximately 50% billable utilization.
- Leverage project assignments as development opportunities by coaching and mentoring engineers to assume increasing levels of project leadership responsibility.
- Intentionally create opportunities for team members to lead customer engagements, project planning activities, technical execution, and project delivery efforts.
- Delegate responsibilities and provide guidance to help engineers grow into independent project leads capable of managing projects with minimal supervisory involvement.
- Participate in project planning, execution, and delivery activities to ensure quality, schedule, and budget objectives are achieved.
- Participate in monthly project reviews and operational meetings.
- Collaborate with project managers and engineering leaders to effectively allocate resources across projects and customer commitments.
- Develop engineering estimates, scope definitions, and technical solutions to support proposals and business development activities.
- Lead selected projects and provide technical guidance to project teams when required.
- Collaborate with Proposal, Service, Sales, Finance, Human Resources, and other business functions to ensure successful project execution and business continuity.
- Support continuous improvement initiatives by identifying opportunities to enhance engineering processes, project execution methodologies, and operational effectiveness.
- Act as delegate for the Engineering Manager as required.
Success in this Role:
The successful candidate will demonstrate the ability to effectively balance people leadership and customer project delivery, developing a high-performing team while remaining technically engaged and maintaining approximately 50% utilization on billable project work. A key measure of success is the ability to grow engineering talent by coaching and mentoring team members into project leadership roles, creating a sustainable succession pipeline, expanding organizational capability, and enabling others to independently lead successful project execution.
(External) English Qualifications:
- Bachelor's degree in Engineering or a related technical discipline.
- 10+ years of experience in industrial automation, process control, or systems engineering.
- Demonstrated experience leading engineering teams and delivering complex automation projects.
- Strong interpersonal, coaching, and leadership skills with a passion for developing others.
- Demonstrated ability to coach, mentor, and develop engineers into expanded technical and project leadership roles.
- Proven track record of delegating project responsibilities and building team capability through structured mentoring, knowledge transfer, and on-the-job development.
- Experience developing engineers to lead customer engagements, project execution activities, technical reviews, and project delivery with increasing levels of independence.
- Strong leadership mindset focused on talent development, succession planning, and creating growth opportunities for team members.
- Experience conducting performance evaluations, career development planning, and workforce management activities.
- Ability to balance technical project responsibilities with people leadership and operational oversight.
- Strong written and verbal communication skills and the ability to interact effectively with customers, project teams, and business leadership.
- Experience with Schneider Electric automation technologies, including Foxboro DCS, Triconex Safety Systems, EcoStruxure platforms, and Modicon PLCs.
- Experience executing projects within the Oil & Gas, Chemicals, LNG, Refining, Energy, or Industrial sectors.
- Knowledge of project execution methodologies, engineering resource planning, and financial management principles.
- Experience supporting sales pursuits, proposal development, and engineering estimates.
Local Benefits (English):
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
For this U.S. based position, the expected pay range is USD 117,600 - USD 176,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.
(External) English Company Boiler Plate:
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
See All 184+ Senior Level Service Supervisor Jobs
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Find JobsSenior Level Service Supervisor Job Market
Who's Hiring
- Leap11
- Bob's Discount Furniture9
- AECOM5
- ECS Limited3
- The Home Depot3
Top Industries Hiring
- Manufacturing18
- Healthcare & Medical Services18
- Consulting & Professional Services18
- Retail13
- Energy10
Senior Level Service Supervisor Jobs: Frequently Asked Questions
How do I get a senior level service supervisor job?
Employers hiring at this level look for candidates who have led service teams through measurable outcomes, not just managed daily tasks. Highlight your experience owning service standards, resolving escalated issues, and developing other supervisors. A strong application demonstrates cross-functional coordination, performance accountability, and the ability to set direction for a team rather than simply follow it.
Which companies hire senior level service supervisors?
Companies hiring senior level service supervisors right now include Leap, Bob's Discount Furniture, and AECOM, based on current listings on Migrate Mate as of July 2026. Hiring at this level tends to come from larger organizations with structured service operations and mid-size companies scaling their customer-facing or field service functions.
Are there remote senior level service supervisor jobs?
Yes, though many roles at this level require on-site presence given the operational oversight involved. About 19% of senior level service supervisor openings are remote or hybrid as of July 2026, typically in organizations where service coordination can be managed centrally or where the supervisor oversees distributed teams across multiple locations.
What makes a service supervisor role senior level?
Senior level service supervisor roles are defined by scope and ownership. Where a mid-level supervisor executes established processes, a senior supervisor shapes them, owns outcomes across a larger team or territory, and is accountable for service metrics at an organizational level. These roles also involve mentoring other supervisors, contributing to hiring decisions, and leading process improvement initiatives.
Which industries hire the most senior level service supervisors?
Senior Level service supervisor roles concentrate in Manufacturing, Healthcare & Medical Services, and Consulting & Professional Services, based on current listings on Migrate Mate as of July 2026. These sectors drive hiring at this level because they operate complex, high-volume service environments where experienced leadership directly affects customer retention, compliance, and operational efficiency.