Service Team Lead Jobs in Portland, OR

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work you'll do

As a Software Engineer III; Database Team Lead in the GPS HST Technology group you will:

• Oversee the operation, maintenance, and optimization of large SQL Server database systems, ensuring high availability, integrity, and security
• Lead database design, development, tuning, and automation initiatives to improve performance and meet business requirements
• Manage, mentor, and develop a team of database administrators and developers, fostering a collaborative and accountable work environment
• Serve as the primary point of contact for clients on database-related matters-managing expectations, translating business needs into technical requirements, and providing regular updates
• Oversee troubleshooting, problem resolution, and root cause analysis for database outages or performance issues
• Establish and enforce database administration and development best practices, including security, backup and recovery, and documentation
• Plan and oversee database-related projects, including upgrades, migrations, and integrations, ensuring alignment with client and organizational goals

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The Team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Qualifications

Required:

• Proven ability to oversee and optimize large, complex SQL Server databases
• Proficient in ensuring high availability, integrity, security, backup, and recovery
• Experience in designing, developing, and tuning databases; strong SQL scripting skills
• Demonstrated capability to manage, mentor, and develop database staff.
• Skilled at translating business needs into technical solutions and managing client relationships
• Track record of resolving outages or performance issues, including root cause analysis
• Knowledge of database security, compliance, documentation, and process standardization
• Ability to lead upgrades, migrations, and related database initiatives from planning to execution
• Local to Salem, OR - ability to be onsite 10+ days per month
• Bachelors degree or equivalent work experience
• Limited immigration sponsorship may be available

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html