Mid Level Site Support Specialist Jobs
Mid level site support specialist jobs go to professionals ready to own site operations end to end, mentor junior technicians, and resolve complex issues with minimal escalation. Hiring runs across Technology & Software, Healthcare & Medical Services, and Consulting & Professional Services, with employers like Quest Diagnostics, Digital Realty, and Unisys competing for site support specialists at this level now.
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Showing 5 of 220+ Mid Level Site Support Specialist jobs
We are so glad you are interested in joining Sutter Health!
Organization
SPMF-Sutter Pacific Medical Foundation - North
Position Overview
Supervises and oversees the day-to-day operations, staffing and staff coverage, overall staff performance to goals, staff and patient safety and services. Ensures consistent delivery of high-value, quality care to all patient populations served. Establishes work priorities and assists staff in resolving operational issues/problems. Implements and enforces adherence to department, affiliate, operating unit, and/or system standards, policies and procedures, applicable regulatory standards, laws and regulations. Identifies and implements cost savings and best practices, using Lean or other process improvement methods and concepts. Collaborates with others to coordinate services, streamline and standardize work flows and procedures, and/or drive positive outcomes. Position will support Novato and Petaluma Campus medical and surgical specialties.
Education
HS Diploma or General Education Diploma (GED)
Typical Experience
5 years of recent relevant experience.
Skills And Knowledge
- Knowledge of medical office workflows and processes.
- Ability to establish and maintain cooperative working relationships with physicians and care providers.
- Solid understanding of operations and workflows and how department’s process/workflow impacts other flows or departments.
- Knowledge and understanding of applicable local, state, federal and other laws, regulations and requirements impacting department operations.
- Leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
- Demonstrated ability to identify and resolve technical and operational issues problems as guided by policies, and procedures, or guidance from leadership.
- Project planning, leading and implementation skills.
- Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.
- Demonstrates ability to handle confidential and sensitive issues.
- Verbal and written communication and interpersonal skills.
- Ability to handle difficult circumstances and make sound business decisions with little direction.
- Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
- Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.
- Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner.
- Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences.
- Ability to use essential software and applications associated with the role’s duties and responsibilities.
- Knowledge of applicable local/state/federal laws in the field of expertise.
Job Shift
Days
Schedule
Full Time
Days Of The Week
Monday - Friday
Weekend Requirements
Occasionally
Benefits
Yes
Unions
No
Position Status
Exempt
Weekly Hours
40
Employee Status
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $84,198.40 to $126,318.40 / annual salary
The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
We are so glad you are interested in joining Sutter Health!
Organization
SPMF-Sutter Pacific Medical Foundation - North
Position Overview
Supervises and oversees the day-to-day operations, staffing and staff coverage, overall staff performance to goals, staff and patient safety and services. Ensures consistent delivery of high-value, quality care to all patient populations served. Establishes work priorities and assists staff in resolving operational issues/problems. Implements and enforces adherence to department, affiliate, operating unit, and/or system standards, policies and procedures, applicable regulatory standards, laws and regulations. Identifies and implements cost savings and best practices, using Lean or other process improvement methods and concepts. Collaborates with others to coordinate services, streamline and standardize work flows and procedures, and/or drive positive outcomes. Position will support Novato and Petaluma Campus medical and surgical specialties.
Education
HS Diploma or General Education Diploma (GED)
Typical Experience
5 years of recent relevant experience.
Skills And Knowledge
- Knowledge of medical office workflows and processes.
- Ability to establish and maintain cooperative working relationships with physicians and care providers.
- Solid understanding of operations and workflows and how department’s process/workflow impacts other flows or departments.
- Knowledge and understanding of applicable local, state, federal and other laws, regulations and requirements impacting department operations.
- Leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
- Demonstrated ability to identify and resolve technical and operational issues problems as guided by policies, and procedures, or guidance from leadership.
- Project planning, leading and implementation skills.
- Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.
- Demonstrates ability to handle confidential and sensitive issues.
- Verbal and written communication and interpersonal skills.
- Ability to handle difficult circumstances and make sound business decisions with little direction.
- Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
- Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.
- Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner.
- Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences.
- Ability to use essential software and applications associated with the role’s duties and responsibilities.
- Knowledge of applicable local/state/federal laws in the field of expertise.
Job Shift
Days
Schedule
Full Time
Days Of The Week
Monday - Friday
Weekend Requirements
Occasionally
Benefits
Yes
Unions
No
Position Status
Exempt
Weekly Hours
40
Employee Status
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $84,198.40 to $126,318.40 / annual salary
The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
See All 220+ Mid Level Site Support Specialist Jobs
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Find JobsMid Level Site Support Specialist Job Market
Who's Hiring
- Quest Diagnostics15
- Digital Realty14
- Unisys10
- Amazon8
- Anne Arundel County Public Schools8
Top Industries Hiring
- Technology & Software58
- Healthcare & Medical Services28
- Consulting & Professional Services23
- Construction & Real Estate22
- Education12
Mid Level Site Support Specialist Jobs: Frequently Asked Questions
How do I get a mid level site support specialist job?
Position your experience around ownership, not just task completion. Highlight projects you led independently, systems you improved, and problems you resolved without escalation. Employers at this level want to see that you can handle ambiguity, coordinate across teams, and document your work clearly. Tailor your resume to show measurable outcomes, such as reduced downtime or faster resolution times, rather than listing duties.
Which companies hire mid level site support specialists?
Companies hiring mid level site support specialists right now include Quest Diagnostics, Digital Realty, and Unisys, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from organizations managing multi-site infrastructure, field operations, or enterprise IT environments that need experienced specialists who can work independently.
Are there remote mid level site support specialist jobs?
Yes, though many roles still require on-site presence given the hands-on nature of the work. About 16% of mid level site support specialist openings are remote or hybrid as of November 2026, and these tend to focus on remote monitoring, ticketing oversight, and coordination rather than physical hardware work. Hybrid schedules are common at larger enterprise employers.
How do I move up to a mid level site support specialist role?
Progression from entry level to mid level comes from deepening your technical skills in areas like network troubleshooting, endpoint management, and ticketing systems, while taking on larger scopes of work over time. Demonstrating ownership of a full support cycle, contributing to process improvements, and showing you can guide newer colleagues are the signals employers look for before promoting or hiring at the mid level.
Which industries hire the most mid level site support specialists?
Mid Level site support specialist roles concentrate in Technology & Software, Healthcare & Medical Services, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they operate distributed facilities, require consistent uptime, and depend on specialists who can manage site-level issues without waiting for centralized IT teams.