Software Support Specialist Jobs in Massachusetts

Software Support Specialist jobs in Massachusetts are open across Boston, Burlington, and Charlestown and other Massachusetts metros, with employers like Flywire, Pickle Robot Company, and Brainlab hiring at every experience level. Find a role that fits below and apply directly.

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Overview

Open roles6+
Top employerFlywire
Top cityBoston, MA
Cities hiring3
Work type83% On-site
Top industryBanking

Showing 5 of 6+ Software Support Specialist jobs

Flywire
Software Support Specialist I
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Flywire
Added 1mo ago
Software Support Specialist I
Flywire
Boston, Massachusetts
Customer Service & Support
IT Support & Systems Administration
IT Support
$45k - $60k/yr
On-Site
Bachelor's

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Flywire
Software Support Specialist III
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Flywire
Added 2mo ago
Software Support Specialist III
Flywire
Boston, Massachusetts
Customer Service & Support
IT Support & Systems Administration
IT Support
$45k - $60k/yr
Hybrid
Bachelor's

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Brainlab Inc.
Biomedical Engineer (Support Specialist)
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Brainlab Inc.
Added 2mo ago
Biomedical Engineer (Support Specialist)
Brainlab Inc.
Boston, Massachusetts
Customer Service & Support
Healthcare Administration
Specialized Engineering
Engineering (Non-Software)
Biomedical Engineering
On-Site
Associate's

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Pickle Robot Company
Robotic Operations Support Specialist
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Pickle Robot Company
Added 3mo ago
Robotic Operations Support Specialist
Pickle Robot Company
Charlestown, Massachusetts
Technical Product & Program Management
Customer Service & Support
Specialized Engineering
Customer Support
Engineering (Non-Software)
$70k - $84k/yr
On-Site
None

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Pickle Robot Company
Robotic Operations Support Specialist
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Pickle Robot Company
Added 3mo ago
Robotic Operations Support Specialist
Pickle Robot Company
Boston, Massachusetts
Technical Product & Program Management
Customer Service & Support
Specialized Engineering
Customer Support
Engineering (Non-Software)
On-Site
None

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See All 6 Software Support Specialist Jobs in Massachusetts

Find roles in Massachusetts that match your experience and apply in just a few clicks.

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Software Support Specialist Jobs by City in Massachusetts

Where Massachusetts roles are concentrated, by current openings.

Boston
4 jobs
Burlington
1 jobs
Charlestown
1 jobs

Software Support Specialist Job Market in Massachusetts

A snapshot from current Massachusetts openings, updated as new roles post.

Who's Hiring

  • Flywire
    Flywire2
  • Pickle Robot Company
    Pickle Robot Company2
  • Brainlab
    Brainlab1
  • State Street
    State Street1

Top Industries Hiring

  • Banking & Financial Services3
  • Manufacturing2
  • Medical Devices1

What Massachusetts Employers Look For

The qualifications that appear most often in software support specialist jobs across Massachusetts.

  • Two or more years of experience supporting enterprise or SaaS software applications
  • Proficiency with ticketing systems such as Jira, Zendesk, or ServiceNow
  • Strong written and verbal communication skills for technical and non-technical audiences
  • Ability to diagnose software issues using logs, error messages, and remote access tools
  • Associate or bachelor's degree in information technology, computer science, or a related field
  • CompTIA A+, ITIL Foundation, or a relevant vendor certification preferred

Software Support Specialist Jobs in Massachusetts: Frequently Asked Questions

How many software support specialist jobs are there in Massachusetts?

There are 6+ software support specialist openings in Massachusetts on Migrate Mate as of June 2026, with the most roles in Boston, Burlington, and Charlestown. New positions post regularly as employers across Massachusetts hire.

How much do software support specialists make in Massachusetts?

Software support specialists in Massachusetts earn a median of about $75,070 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $48,740 for the lowest 10% to over $104,950 for the top 10%. Pay rises with experience, specialty, and employer.

Which Massachusetts cities have the most software support specialist jobs?

Boston, Burlington, and Charlestown have the most software support specialist openings in Massachusetts right now, with additional roles spread across smaller metros statewide.

Which companies hire software support specialists in Massachusetts?

Employers hiring software support specialists in Massachusetts include Flywire, Pickle Robot Company, and Brainlab, based on current listings on Migrate Mate as of June 2026.

Are there remote software support specialist jobs in Massachusetts?

Yes. About 17% of software support specialist openings tied to Massachusetts are remote or hybrid as of June 2026. The rest are on-site roles based in Massachusetts metros.

How do I apply for software support specialist jobs in Massachusetts?

You can apply to software support specialist jobs in Massachusetts directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Massachusetts location, then apply to each one that fits.

See All 6 Software Support Specialist Jobs in Massachusetts

Find roles in Massachusetts that match your experience and apply in just a few clicks.

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