Support Engineer Jobs in San Mateo, CA
Support Engineer jobs in San Mateo, California are open across the metro, with employers like Verkada, Skydio, and PlayStation hiring at every experience level. See the openings below and apply to the ones that match your experience.
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Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.
You can look at all kinds of communities to see our platform's impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that's alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We're rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.
About the Role
Verkada is looking for Technical Support Engineers to support our growing base of enterprise customers. As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve technical issues and advise customers on our platform.
Responsibilities include troubleshooting complex customer environments, educating customers on system installation and configuration, collaborating with Engineers to identify and resolve bugs, providing crucial feedback to Product Management to drive product improvement, and creating knowledge base articles. Our team is the bridge between customers, Engineering, and Product Management. This role will report to one of our Technical Support Engineering Managers and is based on-site 5 days per week in San Mateo, CA.
- Full-stack troubleshooting of the entire Verkada platform including, network, hardware, software, and electrical issues
- Provide best practice design, installation, and configuration expertise to enterprise customers
- Communicate technical matters to customers both orally and in writing
- Own customer issues from creation to resolution
- Collaborate with Engineering and Product teams to test new products and identify bugs
- Write technical knowledge base articles and whitepapers
- Staying up to date on the latest products and industry technologies
- Build tools and processes that will scale
What You Bring
- Bachelor's or Master's degree in a related technical discipline: Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity from an accredited university
- Coursework with a focus on computer networking, Linux, electronics, computer systems, Python or other coding languages is a plus
- Ability to communicate complex technical matters both orally and in writing
- Demonstrated problem-solving skills and attention to detail
- Ability to work within a team environment
- Industry certifications are a plus: CCNP, CCNA, CCENT, CCDA, CWNP, CWNA, MCSE, CEH, Network+, Security+, A+
- Willing and able to work on-site in San Mateo 5 days per week
Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs. Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision, and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO, and personal sick time
- Professional development stipend
- Fertility stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information:
We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
See All 16 Support Engineer Jobs in San Mateo
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Find Support Engineer JobsSupport Engineer Job Market in San Mateo
Who's Hiring
- Verkada6

- Skydio2

- PlayStation2

- County of San Mateo2

- Truebeck Construction2

Top Industries Hiring
- Technology & Software9
- Cybersecurity4
- Electronics & Hardware4
- Education2
- Aerospace & Defense2
Support Engineer Jobs in San Mateo: Frequently Asked Questions
How many support engineer jobs are there in San Mateo?
There are 16+ support engineer openings in San Mateo, California on Migrate Mate as of June 2026. New positions post regularly as San Mateo employers hire.
Which companies hire support engineers in San Mateo?
San Mateo support engineer roles are posted by Verkada, Skydio, and PlayStation and others right now, based on current listings on Migrate Mate as of June 2026.
Are there remote support engineer jobs in San Mateo?
Yes. About 40% of support engineer openings tied to San Mateo are remote or hybrid as of June 2026. The rest are on-site roles based in and around San Mateo.
Which industries hire the most support engineers in San Mateo?
The sectors hiring the most support engineers in San Mateo are Technology & Software, Cybersecurity, and Electronics & Hardware, based on current listings on Migrate Mate as of June 2026.
Related Jobs in California
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