Support Engineer Jobs in Washington, DC
Support Engineer jobs in Washington, District of Columbia are available now at employers like Guidehouse, Booz Allen Hamilton, and CACI International and other local employers, from entry level to senior. See the openings below and apply to the ones that match your experience.
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- The IT Specialist Digital Support PD Tier III at the United States Agency for Global Media is responsible for providing advanced technical support and solutions for digital platforms and systems. The role involves troubleshooting complex issues, ensuring system integrity, and enhancing user experience through effective problem resolution and system optimization.
Key Responsibilities:
- Provide Tier III technical support for digital platforms and systems, addressing complex issues and ensuring timely resolution.
- Collaborate with cross-functional teams to identify, analyze, and resolve system and application problems.
- Develop and implement strategies to optimize system performance and enhance user experience.
- Maintain and update documentation related to system configurations, processes, and troubleshooting procedures.
- Conduct regular system audits and assessments to ensure compliance with organizational standards and policies.
- Assist in the deployment and integration of new digital tools and technologies.
- Train and mentor junior IT staff, providing guidance and support in troubleshooting and problem-solving.
- Stay current with emerging technologies and industry trends to continuously improve support processes and systems.
- Bachelor's degree in Information Technology, Computer Science, or a related field from an accredited institution.
Required Experience:
- Minimum of 5 years of experience in IT support, with a focus on digital platforms and services.
- Proven track record of working in a Tier III support role, handling complex technical issues.
- Experience in a global media environment or similar industry is highly desirable.
- Demonstrated ability to manage and resolve high-level technical problems efficiently.
Required Skills and Abilities:
- Strong knowledge of digital media technologies and platforms.
- Expertise in troubleshooting and resolving advanced IT issues related to digital support.
- Excellent communication skills, with the ability to convey technical information to non-technical stakeholders.
- Proficiency in various operating systems, including Windows, macOS, and Linux.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Ability to prioritize tasks effectively and manage multiple projects simultaneously.
- Familiarity with ITIL processes and best practices for IT service management.
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Who's Hiring
- Guidehouse7G
- Booz Allen Hamilton7

- CACI International5

- CVS Health4

- Gritter Francona4
Top Industries Hiring
- Consulting & Professional Services16
- Healthcare & Medical Services6
- Technology & Software5
- Construction & Real Estate2
- Government & Public Sector2
Support Engineer Jobs in Washington: Frequently Asked Questions
How many support engineer jobs are there in Washington?
There are 115+ support engineer openings in Washington, District of Columbia on Migrate Mate as of June 2026. New positions post regularly as Washington employers hire.
Which companies hire support engineers in Washington?
Employers hiring support engineers in Washington include Guidehouse, Booz Allen Hamilton, and CACI International, based on current listings on Migrate Mate as of June 2026.
Are there remote support engineer jobs in Washington?
Yes. About 25% of support engineer openings tied to Washington are remote or hybrid as of June 2026. The rest are on-site roles based in and around Washington.
Which industries hire the most support engineers in Washington?
Washington support engineer roles concentrate in Consulting & Professional Services, Healthcare & Medical Services, and Technology & Software, based on current listings on Migrate Mate as of June 2026.
Related Jobs in District of Columbia
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