Technical Customer Support Jobs in Minnesota
Technical Customer Support jobs in Minnesota are open across Minneapolis, Golden Valley, and Saint Paul and other Minnesota metros, with employers like Fairview Health Services, University of Minnesota, and Abbott hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 48+ Technical Customer Support jobs
Company Description
Collabera Inc (Staffing Firm).
We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World’s ‘Most Admired Companies to work for’.
Job Description
Job Title: Technical Support Specialist/Customer Service
Location: 1985 Douglas Drive Golden Valley MN USA 55422
Duration: 6 months (high chances of extension)
Position Summary:
The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition.
Tasks and responsibilities:
- Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues
- Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements
- Understand SAP’s functionality and be able to maneuver through the system efficiently
- Champion’s process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations
- Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include:
- Managing offsite inventory
- Planning/managing orders required for production lines
- Placing purchase orders with suppliers
- Perform manual shipping/invoicing transactions within SAP
- Understanding and enforcing software license agreements as well as enforcing legal restrictions.
- Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers
- Relationship Management: to build and maintain strong business relationship with all customers
Qualifications
Basic Qualifications:
- High school diploma or GED
- Minimum of 1-2 years of customer service experience in an inbound call center
- 6 months of SAP experience within the past 5 years
- Proficient skills in MS Word, Excel and Outlook
Additional Qualifications:
- BS in Business, or related degree preferred
Additional Information
To get further details or to apply, please contact:
Ujjwal Mane
ujjwal.mane(at)collabera.com
973-805-7557
Company Description
Collabera Inc (Staffing Firm).
We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World’s ‘Most Admired Companies to work for’.
Job Description
Job Title: Technical Support Specialist/Customer Service
Location: 1985 Douglas Drive Golden Valley MN USA 55422
Duration: 6 months (high chances of extension)
Position Summary:
The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition.
Tasks and responsibilities:
- Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues
- Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements
- Understand SAP’s functionality and be able to maneuver through the system efficiently
- Champion’s process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations
- Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include:
- Managing offsite inventory
- Planning/managing orders required for production lines
- Placing purchase orders with suppliers
- Perform manual shipping/invoicing transactions within SAP
- Understanding and enforcing software license agreements as well as enforcing legal restrictions.
- Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers
- Relationship Management: to build and maintain strong business relationship with all customers
Qualifications
Basic Qualifications:
- High school diploma or GED
- Minimum of 1-2 years of customer service experience in an inbound call center
- 6 months of SAP experience within the past 5 years
- Proficient skills in MS Word, Excel and Outlook
Additional Qualifications:
- BS in Business, or related degree preferred
Additional Information
To get further details or to apply, please contact:
Ujjwal Mane
ujjwal.mane(at)collabera.com
973-805-7557
See All 48 Technical Customer Support Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find JobsTechnical Customer Support Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Technical Customer Support Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
- Fairview Health Services3
- University of Minnesota3
- Abbott2
- Artech2
- HCLTech2
Top Industries Hiring
- Technology & Software12
- Manufacturing9
- Consulting & Professional Services7
- Healthcare & Medical Services6
- Insurance4
What Minnesota Employers Look For
The qualifications that appear most often in technical customer support jobs across Minnesota.
- Proficiency with ticketing systems such as Zendesk, Jira, or Salesforce Service Cloud
- Hands-on experience troubleshooting software, hardware, or network connectivity issues
- Strong written and verbal communication skills for technical and non-technical audiences
- Associate or bachelor's degree in information technology, computer science, or a related field
- CompTIA A+, Network+, or equivalent technical certification preferred or required
- Experience with remote desktop tools and screen-sharing software for customer-facing support
Technical Customer Support Jobs in Minnesota: Frequently Asked Questions
How many technical customer support jobs are there in Minnesota?
There are 48+ technical customer support openings in Minnesota on Migrate Mate as of June 2026, with the most roles in Minneapolis, Golden Valley, and Saint Paul. New positions post regularly as employers across Minnesota hire.
Which Minnesota cities have the most technical customer support jobs?
Minneapolis, Golden Valley, and Saint Paul have the most technical customer support openings in Minnesota right now, with additional roles spread across smaller metros statewide.
Which companies hire technical customer supports in Minnesota?
Employers hiring technical customer supports in Minnesota include Fairview Health Services, University of Minnesota, and Abbott, based on current listings on Migrate Mate as of June 2026.
Are there remote technical customer support jobs in Minnesota?
Yes. About 15% of technical customer support openings tied to Minnesota are remote or hybrid as of June 2026. The rest are on-site roles based in Minnesota metros.
How do I apply for technical customer support jobs in Minnesota?
You can apply to technical customer support jobs in Minnesota directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Minnesota location, then apply to each one that fits.
See All 48 Technical Customer Support Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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