Customer Experience Manager Jobs in Minnesota
Customer Experience Manager jobs in Minnesota are concentrated in the Twin Cities metro, with additional hiring in Rochester and Duluth, where companies like Target, UnitedHealth Group, and Best Buy maintain large customer-facing operations. Demand is strongest for managers who specialize in omnichannel strategy, voice-of-customer programs, and B2B account experience, reflecting the state's mix of retail, health services, and technology sectors. Openings run from team lead to senior director, making Minnesota one of the more active markets in the Midwest for this role. Find a role that fits below and apply directly.
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Showing 5 of 23+ Customer Experience Manager jobs
Description
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
- Providing excellent customer service and effectively resolving customer issues.
- Being proficient in understanding and educating customers on consumer deposit products.
- Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory policies and procedures.
- Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
- Other duties as assigned.
Basic Qualifications:
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
- 1 year or more in customer service in banking, financial services or goal driven retail sales.
- Cash handling skills. Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Workplace Type:
OfficeHuntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range:
$22.00-$24.00 HourlyThe compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and education. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Description
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
- Providing excellent customer service and effectively resolving customer issues.
- Being proficient in understanding and educating customers on consumer deposit products.
- Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory policies and procedures.
- Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
- Other duties as assigned.
Basic Qualifications:
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
- 1 year or more in customer service in banking, financial services or goal driven retail sales.
- Cash handling skills. Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Workplace Type:
OfficeHuntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range:
$22.00-$24.00 HourlyThe compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and education. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
See All 23 Customer Experience Manager Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find JobsCustomer Experience Manager Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Customer Experience Manager Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Minnesota Employers Look For
The qualifications that appear most often in customer experience manager jobs across Minnesota.
- Bachelor's degree in business, marketing, communications, or a related field required
- Three or more years of experience managing customer experience or service teams
- Demonstrated ability to develop and execute customer journey improvement strategies
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
- Strong data analysis skills with experience using customer satisfaction and NPS metrics
- Excellent cross-functional collaboration skills across sales, product, and operations teams
Customer Experience Manager Jobs in Minnesota: Frequently Asked Questions
How do you become a customer experience manager in Minnesota?
Most customer experience manager roles in Minnesota require a bachelor's degree in business, marketing, or communications, though some employers accept equivalent work experience. There is no state-issued license for this role in Minnesota. Employers in the Twin Cities typically prefer candidates who have progressed through customer service, account management, or operations roles and can demonstrate measurable improvements in customer satisfaction or retention.
Which companies hire customer experience managers in Minnesota?
Minnesota customer experience manager roles are posted by Huntington Bank, Macy's, and Numotion and others right now, based on current listings on Migrate Mate as of August 2026. Minnesota's dense concentration of Fortune 500 headquarters, particularly in retail, healthcare, and financial services, means hiring is sustained year-round rather than limited to seasonal surges.
Which Minnesota cities have the most customer experience manager jobs?
Edina, Plymouth, and Minneapolis have the most customer experience manager openings in Minnesota. The Twin Cities account for the large majority of postings, driven by the headquarters presence of major retailers, insurers, and technology firms, while Rochester's concentration of healthcare employers at Mayo Clinic and its affiliated organizations supports a consistent secondary market.
Are there remote customer experience manager jobs in Minnesota?
Yes, and more than most fields, because customer experience management is largely a strategic and analytical desk role that does not require on-site presence. About 63% of customer experience manager openings tied to Minnesota are remote or hybrid as of August 2026, reflecting broader flexibility across the sector. Roles focused on program strategy, voice-of-customer analysis, and digital journey design tend to be the most remote-eligible.
How can I get hired as a customer experience manager in Minnesota with little or no experience?
The most realistic entry path is moving into the role from a customer service lead, account coordinator, or operations analyst position, which are common stepping stones at large Minnesota employers in retail, healthcare, and financial services. Companies like Target and UnitedHealth Group run structured rotational and associate programs that develop candidates for people-manager tracks. Earning a Certified Customer Experience Professional credential strengthens applications and signals readiness for a manager-level role without years of direct management history.
Where can I find and apply to customer experience manager jobs in Minnesota?
You can find and apply to customer experience manager jobs in Minnesota on Migrate Mate, which lists current openings across the state. Find roles that fit your experience and specialization and apply directly to each one.
See All 23 Customer Experience Manager Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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