Technical Support Representative Jobs in Birmingham, AL
Technical Support Representative jobs in Birmingham, Alabama are concentrated in the Harbert Place corridor, the Colonnade area, and UAB's research and medical campus district, with strong demand across healthcare IT, financial services, and managed services providers. DEPLOY, Atlas RFID, and MCLEOD SOFTWARE are among the employers actively hiring. See the openings below and apply to the ones that match your experience.
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As a global leader in precision measurement sensing technologies, VPG addresses an expanding array of applications in which accuracy, reliability, and repeatability make the difference. Whether it is in the design and safety of new generations of cars, trucks and planes, or optimizing advanced medical equipment and consumer products, VPG’s deep engineering expertise is making the world safer, smarter, and productive.
We are seeking an experienced Regional Technical Sales Manager to lead sales growth across the United States and the broader Americas region.
The ideal candidate is a highly motivated sales leader with a strong industrial sales background, proven experience managing remote sales teams, and a track record of delivering quota and revenue objectives. This individual will bring the energy, accountability, and leadership needed to drive performance, execute change, and accelerate growth.
Key Responsibilities
- Lead and develop a remote team of Regional Sales Managers and sales professionals across the United States.
- Drive revenue growth, bookings performance, and new business development throughout the Americas region.
- Establish and execute regional sales strategies aligned with company growth objectives.
- Manage sales forecasting, pipeline reviews, quota attainment, and budget performance.
- Expand relationships with OEMs, industrial customers, distributors, and strategic accounts.
- Identify and pursue new business opportunities within target markets and applications.
- Drive accountability and performance management across the sales organization.
- Lead significant commercial negotiations and strategic customer engagements.
- Partner with Engineering, Product Management, Marketing, and Customer Success teams to support customer growth and product adoption.
- Monitor market trends, competitive activity, and emerging business opportunities to support strategic planning.
Requirements:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Business, or a related field.
- 5+ years of sales leadership experience managing remote W2 sales employees across multiple U.S. regions.
- Proven experience leading regional or national sales teams within an industrial manufacturing, industrial technology, automation, sensing, instrumentation, or engineered products environment.
- Demonstrated responsibility for annual sales budgets, bookings, or revenue exceeding $5 million.
- Strong history of achieving and exceeding sales quotas through disciplined pipeline management and forecasting.
- Experience developing new business and expanding strategic customer relationships.
- Strong commercial and negotiation skills with experience managing complex sales opportunities.
- Experience utilizing CRM systems to manage forecasting, opportunity pipelines, and sales performance metrics.
- Demonstrated ability to lead change, drive accountability, and improve team performance in a remote environment.
- Excellent communication, leadership, coaching, and relationship-building skills.
Preferred Qualifications
- Experience within the force sensor, load cell, weighing, measurement, or sensing technology industries.
- Experience selling hardware components into OEM customers and engineered product applications.
- Experience leading teams of 4 or more regional sales professionals.
- Mechanical Engineering or Electrical/Electronic Engineering degree.
- Experience selling into industrial automation, robotics, packaging, transportation, construction, agriculture, medical device, or machine builder markets.
- Residence within the Eastern or Central U.S. time zones.
Travel: Up to 40–50% throughout the United States and the Americas region.
Region:
North America
Benefits:
Salary range $120,000 - $160,000
Company sponsored benefits that include medical, dental, vision, life, AD&D insurance, disability and flexible spending account (FSA)
Voluntary Critical Illness & Accidental Injury Insurance
Company 401(k) Plan with 4% employer match (Employee/Employer Contributions 100% vested upon hire)
Paid vacation and holidays
Position is bonus eligible
The estimated salary range allows for candidates with various levels of skills and experience to be considered, as well as provides room for growth achieved within the role over time. Any offer extended to a candidate or salary increase consideration for a current employee will be based on the individual’s unique set of knowledge, skills, education, experience and geographic location, as well as internal equity.
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Find JobsTechnical Support Representative Job Market in Birmingham
Who's Hiring


Top Industries Hiring
- Technology & Software
Technical Support Representative Jobs in Birmingham: Frequently Asked Questions
How do I get a technical support representative job in Birmingham?
Focus your search on Birmingham's healthcare IT sector anchored around UAB Medicine and its vendor ecosystem, the financial services firms clustered near Harbert Place, and the growing managed services provider community serving mid-market businesses throughout Jefferson County. Candidates who can demonstrate hands-on ticketing system experience, familiarity with HIPAA-compliant environments, or prior help desk work at a local MSP consistently stand out in Birmingham's market.
Which companies hire technical support representatives in Birmingham?
Companies currently hiring technical support representatives in Birmingham include DEPLOY, Atlas RFID, and MCLEOD SOFTWARE, per current listings on Migrate Mate as of July 2026. Birmingham's hiring base is particularly strong among regional healthcare networks, community banks, and technology-managed service firms serving Alabama's professional and industrial sectors.
Are there remote technical support representative jobs in Birmingham?
Yes, technical support representative work is well-suited to remote and hybrid arrangements since the core duties, troubleshooting, ticketing, and user communication, require a computer and a reliable connection rather than a fixed physical location. About 75% of technical support representative openings tied to Birmingham are remote or hybrid as of July 2026, reflecting broad adoption across the region's tech and healthcare employers. Software support and SaaS help desk roles tend to offer the most location flexibility among Birmingham listings.
How can I get a technical support representative job in Birmingham with little or no experience?
The most realistic entry path in Birmingham is through an IT help desk role at a regional managed services provider, where volume and variety of tickets accelerate skill development quickly. Local community colleges, including Jefferson State, offer short-term CompTIA A+ and IT fundamentals programs that Birmingham-area MSPs and healthcare employers recognize. Seeking contract or temp-to-hire positions through Birmingham technology staffing firms is another practical way to build a verifiable work history and get a foot in the door.
Which industries hire the most technical support representatives in Birmingham?
The sectors hiring the most technical support representatives in Birmingham are Technology & Software, based on current listings on Migrate Mate as of July 2026. Birmingham's position as a regional hub for healthcare, banking, and professional services creates consistent baseline demand for technical support across those industries, with healthcare IT showing particular depth given the concentration of hospital networks and medical technology vendors in the metro area.
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