Telephone Operator Jobs in Pennsylvania
Telephone Operator jobs in Pennsylvania are open across Pittsburgh and Danville and other Pennsylvania metros, with employers like West Penn Allegheny Health System, Geisinger, and Geisinger Health Plan hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 6+ Telephone Operator jobs
GENERAL OVERVIEW
Monitors and operates the switchboard including answering and directing incoming calls, placing outgoing calls, overhead paging and emergency response communication.
ESSENTIAL RESPONSIBILITIES
- Answers and directs all telephone calls and overhead paging inquiries for the efficient and timely operation of hospital communications. Triages and prioritizes calls as to their urgency, and accurately routes calls accordingly. (85%)
- Immediately responds to all alarms, security calls, and medical emergencies. Pages all persons designated to respond to emergencies. Immediately reports to the supervisor any problems with, or abuses of the alarm system. Logs emergency response information, as appropriate. May reprogram the computerized fire alarm system after it has been activated. (10%)
- Maintains and cleans all switchboard equipment, identifying and resolving malfunctions to any equipment through defined problem correction procedures. (5%)
- Performs other duties as assigned or required.
QUALIFICATIONS
Minimum
- Excellent telephone skills and interpersonal communication skills required.
Preferred
- Training as a Telephone Operator, Receptionist, or priority Dispatcher preferred.
- Experience using a PC-based telephone operator console preferred.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.
GENERAL OVERVIEW
Monitors and operates the switchboard including answering and directing incoming calls, placing outgoing calls, overhead paging and emergency response communication.
ESSENTIAL RESPONSIBILITIES
- Answers and directs all telephone calls and overhead paging inquiries for the efficient and timely operation of hospital communications. Triages and prioritizes calls as to their urgency, and accurately routes calls accordingly. (85%)
- Immediately responds to all alarms, security calls, and medical emergencies. Pages all persons designated to respond to emergencies. Immediately reports to the supervisor any problems with, or abuses of the alarm system. Logs emergency response information, as appropriate. May reprogram the computerized fire alarm system after it has been activated. (10%)
- Maintains and cleans all switchboard equipment, identifying and resolving malfunctions to any equipment through defined problem correction procedures. (5%)
- Performs other duties as assigned or required.
QUALIFICATIONS
Minimum
- Excellent telephone skills and interpersonal communication skills required.
Preferred
- Training as a Telephone Operator, Receptionist, or priority Dispatcher preferred.
- Experience using a PC-based telephone operator console preferred.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.
See All 6 Telephone Operator Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Telephone Operator JobsTelephone Operator Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Telephone Operator Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
- West Penn Allegheny Health System3
- Geisinger1
- Geisinger Health Plan1
- UPMC1
Top Industries Hiring
- Healthcare & Medical Services3
- Insurance3
What Pennsylvania Employers Look For
The qualifications that appear most often in telephone operator jobs across Pennsylvania.
- High school diploma or equivalent required by most employers
- Experience operating a multi-line phone system or PBX console
- Clear verbal communication and professional telephone etiquette
- Ability to type accurately while managing active calls
- Familiarity with call routing, transferring, and message-taking procedures
- Availability for rotating shifts including evenings, weekends, or overnight hours
Telephone Operator Jobs in Pennsylvania: Frequently Asked Questions
How many telephone operator jobs are there in Pennsylvania?
There are 6+ telephone operator openings in Pennsylvania on Migrate Mate as of June 2026, with the most roles in Pittsburgh and Danville. New positions post regularly as employers across Pennsylvania hire.
Which Pennsylvania cities have the most telephone operator jobs?
Pittsburgh and Danville have the most telephone operator openings in Pennsylvania right now, with additional roles spread across smaller metros statewide.
Which companies hire telephone operators in Pennsylvania?
Employers hiring telephone operators in Pennsylvania include West Penn Allegheny Health System, Geisinger, and Geisinger Health Plan, based on current listings on Migrate Mate as of June 2026.
Are there remote telephone operator jobs in Pennsylvania?
Yes. About 17% of telephone operator openings tied to Pennsylvania are remote or hybrid as of June 2026. The rest are on-site roles based in Pennsylvania metros.
How do I apply for telephone operator jobs in Pennsylvania?
You can apply to telephone operator jobs in Pennsylvania directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Pennsylvania location, then apply to each one that fits.
See All 6 Telephone Operator Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Telephone Operator Jobs