UX Research Manager Jobs in Seattle, WA

DESCRIPTION

We are seeking a Senior UX Designer to join the Devices & Services Experience Design (DXD) team, supporting Core UX for Fire TV and Fire Tablet while owning complex enterprise workflows for Amazon Developer. This is a strategic leadership role requiring someone who can navigate ambiguity, influence stakeholders, and drive design vision across multi-team initiatives.

You will design workflows for developer onboarding, monetization, compliance, and partner integrations that impact millions of developers globally through the Amazon Developer Portal.

Ideal candidates bring experience designing complex workflows in regulated or compliance-driven environments — whether in enterprise/B2B platforms (developer tools, SaaS, partner portals) or B2C industries such as finance, healthcare, telecom, or insurance. What this role demands above all is strategic thinking, systems-level design, and comfort navigating policy and compliance constraints at scale.

Key job responsibilities

What You Will Do:

• Own design vision and UX strategy for Amazon Developer Portal experiences
• Design complex multi-step B2B workflows including developer onboarding, monetization, and compliance
• Create end-to-end service blueprints for cross-functional initiatives spanning multiple teams
• Drive alignment across product, engineering, and business stakeholders
• Influence product roadmap with design insights, user research, and strategic recommendations
• Design 3P partner experiences including documentation and self-service tools
• Handle edge cases, error states, and conditional logic flows in complex enterprise systems
• Partner with engineering on technical architecture and feasibility
• Support Device Design Core UX initiatives for Fire TV and Fire Tablet as needed

About the team

The Core UX Team plays a critical role in accelerating collaboration between designers, engineers, researchers, and product managers across Amazon's device ecosystem.

The Core UX team supports design work across multiple device platforms including:

• Echo Family Devices
• Fire TV
• Fire Tablet
• Alexa mobile app (iOS/Android)

BASIC QUALIFICATIONS

• 7+ years of design experience
• Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
• Experience presenting designs and collaborating with all levels of the organization
• Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
• Experience in process design and documentation
• Experience in development or technical support
• 3+ years designing complex workflows in B2B, B2C, or regulated industries (finance, telecom, insurance, healthcare)

PREFERRED QUALIFICATIONS

• Experience with AI/ML technologies
• Experience designing developer portals or technical products for developer audiences
• Technical background: comfortable discussing system architecture, APIs, and data models
• Design systems experience: contributing to component libraries and governance
• Leadership experience: mentoring designers, driving process improvements

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

LOCATION

USA, WA, Seattle

COMPENSATION

- Salary Range: 137,800.00 - 186,400.00 USD annually