Client Coordinator Visa Sponsorship Jobs in Illinois

INTRODUCTION

The Genomics Facility provides access to advanced genomics technologies to the client researchers. These technologies include Single-Cell Genomics, Next-Generation Sequencing, Micro-arrays, Sanger Sequencing as well as general nucleic acid sample QC and processing. The facility is part of the Office of Shared Research Facilities.

This Genomics Client Relations Coordinator works in a laboratory/office environment and serves as the operational backbone and central point of contact of the facility, acting as the primary logistics liaison between faculty researchers, external clients, and the laboratory technical leadership team. The role will coordinate incoming requests and inquiries, triage information and questions, and provide needed resources or contacts for the Genomics Core. This is a non-bench, administrative and operations-focused role.

Responsibilities:

• Manage incoming client communications and high-throughput workflows, ensure inquiries are addressed in a timely fashion, triage requests, questions/inquiries and route them to appropriate individuals

• Oversee complex institutional billing processes for the core

• Track project timelines, status and completion

• Act as a liaison and central point of contact for the core and support the core technical staff with facility logistics and operational issues

• Provide administrative support to the Genomics Director

QUALIFICATIONS

Prior experience with administrative responsibilities in a laboratory environment preferred.

Prior experience in biomedical research environment preferred.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.