Business Systems Manager Visa Sponsorship Jobs in Massachusetts
Business systems manager jobs in Massachusetts are concentrated in Greater Boston's technology and financial services sectors, with major employers including Fidelity Investments, Raytheon Technologies, Biogen, and Mass General Brigham. Boston, Cambridge, Waltham, and Marlborough are the most active hiring corridors. International candidates pursuing sponsorship will find consistent H-1B visa and green card activity among these employers.
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Get Access To All JobsINTRODUCTION
The Business Systems Manager-Quality is responsible for the strategy, governance, implementation, enhancement, validation, and ongoing support of Quality-related business systems used across the organization. This role serves as a primary technology partner to Quality, Manufacturing, Operations, Regulatory Affairs, and other business functions, ensuring systems effectively support quality processes, regulatory compliance, data integrity, and operational excellence.
The role has primary responsibility for supporting and optimizing Veeva, TrackWise, Maximo, and other Quality systems as assigned. The Quality Systems Manager drives continuous improvement, system integration, user adoption, and technology-enabled process enhancements across the Quality organization.
ROLE AND RESPONSIBILITIES
Quality Systems Ownership and Strategy
- Serve as the business systems owner and subject matter expert for Veeva, TrackWise, Maximo, and other Quality systems as assigned.
- Develop and maintain application roadmaps that align system capabilities with business priorities, compliance requirements, enterprise architecture, and organizational growth.
- Own or coordinate system configuration, administration, maintenance, upgrades, integrations, and lifecycle activities for assigned applications.
- Partner with Quality stakeholders to define business requirements and implement enhancements that improve compliance, efficiency, data visibility, and user experience.
- Manage vendor relationships, services, licensing considerations, and support agreements associated with assigned Quality platforms.
Governance, Compliance, and Validation
- Establish and maintain governance processes in partnership with Quality process owners for system change control, release management, access management, issue resolution, and lifecycle documentation.
- Lead or coordinate risk-based computerized system validation activities, including requirements, risk assessments, test planning and execution, traceability, and periodic reviews.
- Maintain assigned systems in a validated state and support compliance with applicable regulatory and quality requirements, including FDA requirements, ISO 13485, 21 CFR Part 11, applicable GxP expectations, and data integrity principles.
- Maintain inspection- and audit-ready system documentation and support internal audits, external audits, and regulatory inspections as needed.
- Monitor system performance, usage, security, access, and data integrity and coordinate timely resolution of identified issues.
Business Process Improvement and Integration
- Analyze Quality processes and identify opportunities for automation, standardization, simplification, and improved controls.
- Lead cross-functional initiatives involving Quality systems, enterprise platforms, reporting tools, and integrated business processes.
- Collaborate with technical and business teams to design, implement, and support integrations between Quality systems and ERP, manufacturing, training, asset management, and analytics platforms.
- Establish and maintain appropriate data governance practices for Quality-related master data, records, interfaces, and reporting.
- Develop and monitor measures of system effectiveness, adoption, service performance, and process outcomes.
Project Delivery and User Enablement
- Lead system implementations, upgrades, migrations, and optimization projects from requirements through stabilization.
- Develop and manage project plans, milestones, risks, dependencies, budgets, resources, and stakeholder communications.
- Coordinate vendors, consultants, business stakeholders, and technical resources to deliver project objectives.
- Facilitate user acceptance testing, deployment readiness, training, change management, and post-implementation support.
- Serve as an escalation point for complex application issues and provide guidance to system users, process owners, and support teams.
- Develop or oversee training materials, work instructions, process documentation, and user support resources.
BASIC QUALIFICATIONS
Education
- Bachelor's degree in Information Systems, Computer Science, Engineering, Life Sciences, Quality, Business, or a related discipline required.
- Master's degree or relevant professional certification preferred.
Experience
- 7 or more years of experience supporting business systems within a regulated environment.
- 5 or more years of experience supporting Quality Management Systems, electronic Quality Management Systems, or related validated applications.
- Hands-on experience administering or supporting at least one enterprise quality system, such as Veeva, TrackWise, Maximo, or comparable Quality and compliance platforms.
- Experience leading system implementations, upgrades, integrations, migrations, vendor delivery and computerized system validation activities.
- Experience in the medical device, pharmaceutical, biotechnology, or another FDA- or ISO-regulated industry strongly preferred.
Knowledge, Skills, and Abilities
- Strong understanding of Quality processes, including CAPA, complaints, audits, change control, document control, training management, nonconformance management, supplier quality, and equipment or asset quality processes.
- Working knowledge of computerized system validation, 21 CFR Part 11, data integrity requirements, and risk-based validation methodologies, and controlled systems lifecycle practices.
- Understanding of integrations among Quality platforms, ERP systems, manufacturing systems, training systems, asset management systems, and reporting tools.
- Strong project management, business analysis, problem-solving, and process improvement capabilities.
- Ability to translate business, quality, and compliance needs into clear, actionable technology requirements and solutions.
- Excellent written, verbal, facilitation, and stakeholder management skills.
- Ability to lead cross-functional initiatives, manage competing priorities, and drive adoption of new processes and technology.
LEADERSHIP COMPETENCIES
- Strategic and systems-oriented thinking.
- Customer-focused business partnership.
- Accountability and disciplined execution.
- Continuous improvement and innovation.
- Clear communication and effective change leadership.
- Commitment to quality, compliance, and data integrity.
Physical Requirements
- Ability to work in a standard office environment and use computer-based systems for extended periods.
- Occasional travel may be required based on business needs.
- This role is based onsite in Aliso Viejo, CA or Burlington, MA.
COMPANY OVERVIEW
Founded in 1998, Glaukos Corporation is an ophthalmic pharmaceutical and medical technology company focused on developing and commercializing novel therapies for the treatment of glaucoma, corneal disorders, and retinal diseases.
Our mission at Glaukos is to truly transform vision by pioneering novel, dropless therapies that can meaningfully advance the standard of care and improve the lives of patients suffering from chronic, sight-threatening eye diseases.
Innovation is at the core of everything we do, and we are resolute in our commitment to challenge conventional thinking with new treatment alternatives that are supported by real science, robust clinical evidence, and an unrelenting focus on patients.
Our constant pursuit of game-changing technologies that disrupt legacy treatment paradigms is encapsulated in the Glaukos mantra “We’ll Go First,” which articulates our willingness to take chances, our determination to forge new ground, and our commitment to continuous improvement in all that we do.
Our company completed an initial public offering in June of 2015, and our shares are traded on the New York Stock Exchange under the ticker symbol “GKOS”. Our global headquarters is in Aliso Viejo, California with additional locations in San Clemente, California, and Burlington, Massachusetts.
EEO STATEMENT
Glaukos Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
All offers of employment are contingent upon the successful completion of a background check, including successfully passing a drug screen, based on the position and local regulations.
INTRODUCTION
The Business Systems Manager-Quality is responsible for the strategy, governance, implementation, enhancement, validation, and ongoing support of Quality-related business systems used across the organization. This role serves as a primary technology partner to Quality, Manufacturing, Operations, Regulatory Affairs, and other business functions, ensuring systems effectively support quality processes, regulatory compliance, data integrity, and operational excellence.
The role has primary responsibility for supporting and optimizing Veeva, TrackWise, Maximo, and other Quality systems as assigned. The Quality Systems Manager drives continuous improvement, system integration, user adoption, and technology-enabled process enhancements across the Quality organization.
ROLE AND RESPONSIBILITIES
Quality Systems Ownership and Strategy
- Serve as the business systems owner and subject matter expert for Veeva, TrackWise, Maximo, and other Quality systems as assigned.
- Develop and maintain application roadmaps that align system capabilities with business priorities, compliance requirements, enterprise architecture, and organizational growth.
- Own or coordinate system configuration, administration, maintenance, upgrades, integrations, and lifecycle activities for assigned applications.
- Partner with Quality stakeholders to define business requirements and implement enhancements that improve compliance, efficiency, data visibility, and user experience.
- Manage vendor relationships, services, licensing considerations, and support agreements associated with assigned Quality platforms.
Governance, Compliance, and Validation
- Establish and maintain governance processes in partnership with Quality process owners for system change control, release management, access management, issue resolution, and lifecycle documentation.
- Lead or coordinate risk-based computerized system validation activities, including requirements, risk assessments, test planning and execution, traceability, and periodic reviews.
- Maintain assigned systems in a validated state and support compliance with applicable regulatory and quality requirements, including FDA requirements, ISO 13485, 21 CFR Part 11, applicable GxP expectations, and data integrity principles.
- Maintain inspection- and audit-ready system documentation and support internal audits, external audits, and regulatory inspections as needed.
- Monitor system performance, usage, security, access, and data integrity and coordinate timely resolution of identified issues.
Business Process Improvement and Integration
- Analyze Quality processes and identify opportunities for automation, standardization, simplification, and improved controls.
- Lead cross-functional initiatives involving Quality systems, enterprise platforms, reporting tools, and integrated business processes.
- Collaborate with technical and business teams to design, implement, and support integrations between Quality systems and ERP, manufacturing, training, asset management, and analytics platforms.
- Establish and maintain appropriate data governance practices for Quality-related master data, records, interfaces, and reporting.
- Develop and monitor measures of system effectiveness, adoption, service performance, and process outcomes.
Project Delivery and User Enablement
- Lead system implementations, upgrades, migrations, and optimization projects from requirements through stabilization.
- Develop and manage project plans, milestones, risks, dependencies, budgets, resources, and stakeholder communications.
- Coordinate vendors, consultants, business stakeholders, and technical resources to deliver project objectives.
- Facilitate user acceptance testing, deployment readiness, training, change management, and post-implementation support.
- Serve as an escalation point for complex application issues and provide guidance to system users, process owners, and support teams.
- Develop or oversee training materials, work instructions, process documentation, and user support resources.
BASIC QUALIFICATIONS
Education
- Bachelor's degree in Information Systems, Computer Science, Engineering, Life Sciences, Quality, Business, or a related discipline required.
- Master's degree or relevant professional certification preferred.
Experience
- 7 or more years of experience supporting business systems within a regulated environment.
- 5 or more years of experience supporting Quality Management Systems, electronic Quality Management Systems, or related validated applications.
- Hands-on experience administering or supporting at least one enterprise quality system, such as Veeva, TrackWise, Maximo, or comparable Quality and compliance platforms.
- Experience leading system implementations, upgrades, integrations, migrations, vendor delivery and computerized system validation activities.
- Experience in the medical device, pharmaceutical, biotechnology, or another FDA- or ISO-regulated industry strongly preferred.
Knowledge, Skills, and Abilities
- Strong understanding of Quality processes, including CAPA, complaints, audits, change control, document control, training management, nonconformance management, supplier quality, and equipment or asset quality processes.
- Working knowledge of computerized system validation, 21 CFR Part 11, data integrity requirements, and risk-based validation methodologies, and controlled systems lifecycle practices.
- Understanding of integrations among Quality platforms, ERP systems, manufacturing systems, training systems, asset management systems, and reporting tools.
- Strong project management, business analysis, problem-solving, and process improvement capabilities.
- Ability to translate business, quality, and compliance needs into clear, actionable technology requirements and solutions.
- Excellent written, verbal, facilitation, and stakeholder management skills.
- Ability to lead cross-functional initiatives, manage competing priorities, and drive adoption of new processes and technology.
LEADERSHIP COMPETENCIES
- Strategic and systems-oriented thinking.
- Customer-focused business partnership.
- Accountability and disciplined execution.
- Continuous improvement and innovation.
- Clear communication and effective change leadership.
- Commitment to quality, compliance, and data integrity.
Physical Requirements
- Ability to work in a standard office environment and use computer-based systems for extended periods.
- Occasional travel may be required based on business needs.
- This role is based onsite in Aliso Viejo, CA or Burlington, MA.
COMPANY OVERVIEW
Founded in 1998, Glaukos Corporation is an ophthalmic pharmaceutical and medical technology company focused on developing and commercializing novel therapies for the treatment of glaucoma, corneal disorders, and retinal diseases.
Our mission at Glaukos is to truly transform vision by pioneering novel, dropless therapies that can meaningfully advance the standard of care and improve the lives of patients suffering from chronic, sight-threatening eye diseases.
Innovation is at the core of everything we do, and we are resolute in our commitment to challenge conventional thinking with new treatment alternatives that are supported by real science, robust clinical evidence, and an unrelenting focus on patients.
Our constant pursuit of game-changing technologies that disrupt legacy treatment paradigms is encapsulated in the Glaukos mantra “We’ll Go First,” which articulates our willingness to take chances, our determination to forge new ground, and our commitment to continuous improvement in all that we do.
Our company completed an initial public offering in June of 2015, and our shares are traded on the New York Stock Exchange under the ticker symbol “GKOS”. Our global headquarters is in Aliso Viejo, California with additional locations in San Clemente, California, and Burlington, Massachusetts.
EEO STATEMENT
Glaukos Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
All offers of employment are contingent upon the successful completion of a background check, including successfully passing a drug screen, based on the position and local regulations.
Business Systems Manager Job Roles in Massachusetts
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Search Business Systems Manager Jobs in MassachusettsBusiness Systems Manager Jobs in Massachusetts: Frequently Asked Questions
Which companies in Massachusetts sponsor visas for business systems managers?
Large technology, financial services, life sciences, and defense employers in Massachusetts have established records of H-1B and employment-based green card sponsorship for business systems managers. Companies such as Fidelity Investments, Liberty Mutual, Biogen, Raytheon Technologies, and MathWorks have filed Labor Condition Applications for similar roles. Consulting and professional services firms operating in the Boston metro area are also consistent sponsors for this occupation.
What visa types realistically apply to business systems manager roles in Massachusetts?
Business systems manager is a specialty occupation requiring a directly related bachelor's degree, making it eligible for H-1B sponsorship. Employers file a Labor Condition Application with DOL and an I-129 petition with USCIS. H-1B1 visa applies to Chilean and Singaporean nationals. Australian nationals may qualify for the E-3 visa. After several years, employers often sponsor eligible workers for EB-2 or EB-3 employment-based green cards through the PERM labor certification process.
Which cities in Massachusetts have the most business systems manager sponsorship jobs?
Boston and Cambridge form the primary hub, anchored by financial services firms, universities, and healthcare systems concentrated in and around the Seaport District and Kendall Square. Waltham and Burlington along Route 128 host a dense cluster of technology and defense employers. Marlborough and Worcester attract manufacturing and enterprise technology firms. Framingham and Natick also see activity from retail technology and software companies operating in the MetroWest corridor.
How to find business systems manager visa sponsorship jobs in Massachusetts?
Migrate Mate lists business systems manager roles at Massachusetts employers with verified visa sponsorship history, searchable by location across Boston, Cambridge, Waltham, and surrounding areas. Because the platform surfaces employers based on actual LCA filing activity, you can focus your search on companies that have sponsored this occupation before rather than applying broadly and asking about sponsorship later in the process.
Are there state-specific factors that affect business systems manager sponsorship in Massachusetts?
Massachusetts has one of the highest concentrations of H-1B-dependent employers in the country, particularly in financial technology, biotechnology, and defense contracting. The state's university ecosystem, including MIT, Harvard, Boston University, and Northeastern, feeds a consistent pipeline of international talent into these sectors. Many large employers in the Route 128 corridor maintain dedicated immigration support teams, which can simplify the sponsorship process for qualified candidates entering business systems management roles.
What is the prevailing wage for sponsored business systems manager jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.