Service Supervisor Visa Sponsorship Jobs in Michigan
Michigan's service supervisor roles span automotive manufacturing, healthcare systems, and hospitality, with major employers like Ford, General Motors, Stellantis, Henry Ford Health, and Marriott properties actively hiring. Detroit, Grand Rapids, and Ann Arbor concentrate the strongest demand. International candidates with operations or team leadership backgrounds will find genuine sponsorship opportunities across these industries.
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Get Access To All JobsINTRODUCTION
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
JOB SUMMARY
Passenger Service Supervisor leads, motivates, engages and inspires all staff to ensure the delivery of great customer experiences in line with Swissport procedures, policies and brand values.
The expected pay rate is $21/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
YOUR ACTIVITIES
- Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage
- Lead by example in order to ensure we deliver consistently great customer experiences at every touchpoint
- Ensure available resources are used to the optimum level (monitor and control overtime payments)
- Support and identify training needs and where required train, coach and mentor the team
- Create and maintain a progressive, open feedback culture by managing the performance of employees
- Resolve all customer service challenges in a timely manner and assist in negotiations with new customers
- Strict implementation of Passenger Service budget
- Ensure compliance with all SOPs and policies in order to meet or exceed regulatory standards and deliver the desired customer service experience
- Ensure all safety and security processes and procedures are complied with at all times
- Manage and contribute towards change within the operational environment and maintain commercial awareness in identifying new business opportunities
- Any other duties that may be required
YOUR PROFILE
- High School diploma or GED equivalent
- Passionate about customer service and must have relevant work experience
- Leadership and people management skills
- A proven ability to problem solving and decision making experience
- Planning and organizing skills
- Excellent communication skills (written and verbal) in country specific language
- Commitment to continuous improvement
- Computer literate (Office Word, Excel, PowerPoint)
- A good understanding of all regulatory and recommended procedures that relate to the airport environment
WHAT WE OFFER
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Join Swissport today and be part of a team that connects the world of aviation!
INTRODUCTION
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
JOB SUMMARY
Passenger Service Supervisor leads, motivates, engages and inspires all staff to ensure the delivery of great customer experiences in line with Swissport procedures, policies and brand values.
The expected pay rate is $21/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
YOUR ACTIVITIES
- Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage
- Lead by example in order to ensure we deliver consistently great customer experiences at every touchpoint
- Ensure available resources are used to the optimum level (monitor and control overtime payments)
- Support and identify training needs and where required train, coach and mentor the team
- Create and maintain a progressive, open feedback culture by managing the performance of employees
- Resolve all customer service challenges in a timely manner and assist in negotiations with new customers
- Strict implementation of Passenger Service budget
- Ensure compliance with all SOPs and policies in order to meet or exceed regulatory standards and deliver the desired customer service experience
- Ensure all safety and security processes and procedures are complied with at all times
- Manage and contribute towards change within the operational environment and maintain commercial awareness in identifying new business opportunities
- Any other duties that may be required
YOUR PROFILE
- High School diploma or GED equivalent
- Passionate about customer service and must have relevant work experience
- Leadership and people management skills
- A proven ability to problem solving and decision making experience
- Planning and organizing skills
- Excellent communication skills (written and verbal) in country specific language
- Commitment to continuous improvement
- Computer literate (Office Word, Excel, PowerPoint)
- A good understanding of all regulatory and recommended procedures that relate to the airport environment
WHAT WE OFFER
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Join Swissport today and be part of a team that connects the world of aviation!
Service Supervisor Job Roles in Michigan
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Search Service Supervisor Jobs in MichiganService Supervisor Jobs in Michigan: Frequently Asked Questions
Which companies sponsor visas for service supervisors in Michigan?
Michigan's largest visa sponsors for service supervisor roles include Ford Motor Company, General Motors, Stellantis, Henry Ford Health System, Beaumont Health, and major hotel groups operating in the Detroit metro area. Automotive suppliers like Magna International and BorgWarner also sponsor supervisory positions. These employers have established HR and legal infrastructure for H-1B and other visa filings, making them more reliable sponsors than smaller regional firms.
Which visa types are most common for service supervisor roles in Michigan?
H-1B is the most common visa category for service supervisor positions that require a bachelor's degree in a relevant field, such as operations management, engineering, or hospitality management. TN visas apply to Canadian and Mexican nationals in qualifying management roles. L-1A intracompany transferee visas are relevant for supervisors moving from a foreign affiliate of a Michigan-based multinational, particularly in the automotive sector.
Which cities in Michigan have the most service supervisor sponsorship jobs?
Detroit and its surrounding suburbs, including Dearborn, Troy, and Auburn Hills, account for the largest share of service supervisor sponsorship activity, driven by automotive and healthcare employers. Grand Rapids is a growing hub for manufacturing and logistics supervisory roles. Ann Arbor attracts sponsorship through the University of Michigan health system and its affiliated research and technology employers.
How to find service supervisor visa sponsorship jobs in Michigan?
Migrate Mate filters job listings specifically by visa sponsorship status, so you can search service supervisor roles in Michigan without sifting through employers who don't sponsor. The platform surfaces positions from automotive manufacturers, healthcare networks, and hospitality groups across Detroit, Grand Rapids, and Ann Arbor. Filtering by location and role type on Migrate Mate is the most direct way to identify Michigan employers actively open to sponsoring international candidates.
Are there state-specific or role-specific factors that affect sponsorship for service supervisors in Michigan?
Michigan's Department of Labor and Economic Opportunity publishes prevailing wage data that employers must meet when filing H-1B Labor Condition Applications for supervisory roles. The automotive industry's concentration in southeast Michigan means many sponsoring employers expect familiarity with manufacturing or supply chain environments. University of Michigan and Michigan State alumni pipelines also create OPT-to-H-1B pathways for service supervisors entering healthcare and technology sectors.
What is the prevailing wage for sponsored service supervisor jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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