Customer Manager Visa Sponsorship Jobs in Mississippi
Customer manager visa sponsorship jobs in Mississippi are concentrated in the state's logistics, healthcare, and financial services sectors, with employers in Jackson, Gulfport, and Hattiesburg among the most active hirers. Companies like Regions Bank, Sanderson Farms, and Singing River Health System have hired internationally for customer-facing management roles.
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Get Access To All JobsDate: Nov 6, 2026
Location: Jackson, Mississippi, United States
Company: Entergy
Work Place Flexibility: Onsite
Job Summary/Purpose
Responsible for developing, maintaining, and growing operational relationships with state regulatory officials and key staff members. Oversees the resolution of all customer complaints received through multiple channels when not resolved in the Customer Contact Center. Point of contact for Jurisdictional Lead Team members for resolution of direct contact customer issues during/after hours. Manages a staff of employees who have responsibility for SOX compliance, customer service system data integrity, and for professional support of peers in customer service systems and issues.
Job Duties/Responsibilities
- Develops, maintains, and grows professional operational relationships with State regulatory officials and their staff members for the purpose of responding to inquiries regarding customer service and customer inquiries/complaints about service.
-
Develops, maintains, and grows professional working relationships with peers inside the organization which facilitate the efficient and effective resolution of customer inquiries, issues, and concerns. In addition to relationship and engagement with operating company peers, available to participate on cross-functional teams as needed.
-
Responsible for ensuring that customer service processes, systems, policies, and actions are compliant with jurisdictionally specific regulatory rules and regulations.
-
Single point of contact for Corporate Executives and Jurisdictional Lead Team members for resolving direct contact customer and key constituent inquiries, issues, and concerns during/after hours.
-
Jurisdictional gateway for System Support organizations in approving and communicating system modifications and major issue recovery processes.
-
Oversight of a staff of employees responsible for the investigation and resolution of all customer complaints/inquiries received through multiple channels which are not resolved within the Customer Contact Center. Staff responsibility for annual rate reviews for large customers ensuring most applicable rates. Responsible for analyzing customer complaint/issue data on a jurisdictionally specific basis to identify negative trends that require proactive changes to processes or service provision to reverse those trends. Ensures SOX and record retention compliance within the jurisdiction relative to Customer Service. Responsible for jurisdictionally specific data integrity in customer accounting systems relative to annexations and franchise areas.
-
Responsible for performing storm duty, including but not limited to, providing input and guidance on the development and implementation of external communication, updates to the PSC, MEMA, and Company Executives, and working with the DOC/War Room to develop and set meaningful NOCs.
-
Support the Regulatory Group on issues related to policy, reliability, and other operational issues. Provide input to rate cases and represent company at regulatory hearings and meetings on customer related issues as needed.
-
Maintain a strong working relationship with the Operations organization and provide input for operational efficiencies.
Minimum Requirements
Minimum education required of the position
- Bachelor's degree in Accounting, Business, Engineering, or equivalent work experience.
- Engineering degree preferred.
Minimum experience required of the position
- 7+ years of experience in customer service functions and customer issue resolution which involves use and understanding of Entergy's customer service and/or distribution operations systems.
Minimum knowledge, skills, and abilities required of the position
Incumbent must:
- Be knowledgeable of all regulatory rules, policies and requirements affecting customer service within the jurisdiction. Incumbent must be skilled in negotiation.
- Be knowledgeable of all jurisdictional rate schedules, service policies, and service standards.
- Be knowledgeable of all customer products, services, and programs pertinent to the jurisdiction.
- Possess strong capabilities in influence without authority to affect decisions and outcomes.
- Be able to develop strong relationships with peers and superiors within the organization in order to effectively and efficiently identify, facilitate, and direct resolution of customer service issues.
Other Attributes
- Functional Knowledge: Requires in-depth understanding of concepts, theories and principles in own discipline and basic knowledge of other disciplines.
- Business Expertise: Applies understanding of the industry and how own area contributes to the achievement of objectives.
- Problem Solving: Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges.
- Impact: Impacts the level of service and the team's ability to meet quality, volume, and timeliness objectives. Guided by policies, resource requirements, budgets and the business plan.
- Interpersonal Skills: Guides, influences and persuades others either internally in other areas or externally with customers or agencies.
Working Conditions/Essential Functions/Physical Requirements
- Position requires travel and the potential for extended working hours as necessary. While generally an office-based position, some duties require the incumbent to be in outdoor settings. Some attendance at after-hours community and business-based events will be required as a Company representative. As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Primary Location: Mississippi-Jackson
Job Function: Corporate
FLSA Status: [[customString3]]
Relocation Option: Level I
Union description/code: [[customString5]]
Number of Openings: 1
Req ID: 125307
Travel Percentage: Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Job Segment: Compliance, Law, Engineer, Manager, Legal, Customer Service, Engineering, Management
Date: Nov 6, 2026
Location: Jackson, Mississippi, United States
Company: Entergy
Work Place Flexibility: Onsite
Job Summary/Purpose
Responsible for developing, maintaining, and growing operational relationships with state regulatory officials and key staff members. Oversees the resolution of all customer complaints received through multiple channels when not resolved in the Customer Contact Center. Point of contact for Jurisdictional Lead Team members for resolution of direct contact customer issues during/after hours. Manages a staff of employees who have responsibility for SOX compliance, customer service system data integrity, and for professional support of peers in customer service systems and issues.
Job Duties/Responsibilities
- Develops, maintains, and grows professional operational relationships with State regulatory officials and their staff members for the purpose of responding to inquiries regarding customer service and customer inquiries/complaints about service.
-
Develops, maintains, and grows professional working relationships with peers inside the organization which facilitate the efficient and effective resolution of customer inquiries, issues, and concerns. In addition to relationship and engagement with operating company peers, available to participate on cross-functional teams as needed.
-
Responsible for ensuring that customer service processes, systems, policies, and actions are compliant with jurisdictionally specific regulatory rules and regulations.
-
Single point of contact for Corporate Executives and Jurisdictional Lead Team members for resolving direct contact customer and key constituent inquiries, issues, and concerns during/after hours.
-
Jurisdictional gateway for System Support organizations in approving and communicating system modifications and major issue recovery processes.
-
Oversight of a staff of employees responsible for the investigation and resolution of all customer complaints/inquiries received through multiple channels which are not resolved within the Customer Contact Center. Staff responsibility for annual rate reviews for large customers ensuring most applicable rates. Responsible for analyzing customer complaint/issue data on a jurisdictionally specific basis to identify negative trends that require proactive changes to processes or service provision to reverse those trends. Ensures SOX and record retention compliance within the jurisdiction relative to Customer Service. Responsible for jurisdictionally specific data integrity in customer accounting systems relative to annexations and franchise areas.
-
Responsible for performing storm duty, including but not limited to, providing input and guidance on the development and implementation of external communication, updates to the PSC, MEMA, and Company Executives, and working with the DOC/War Room to develop and set meaningful NOCs.
-
Support the Regulatory Group on issues related to policy, reliability, and other operational issues. Provide input to rate cases and represent company at regulatory hearings and meetings on customer related issues as needed.
-
Maintain a strong working relationship with the Operations organization and provide input for operational efficiencies.
Minimum Requirements
Minimum education required of the position
- Bachelor's degree in Accounting, Business, Engineering, or equivalent work experience.
- Engineering degree preferred.
Minimum experience required of the position
- 7+ years of experience in customer service functions and customer issue resolution which involves use and understanding of Entergy's customer service and/or distribution operations systems.
Minimum knowledge, skills, and abilities required of the position
Incumbent must:
- Be knowledgeable of all regulatory rules, policies and requirements affecting customer service within the jurisdiction. Incumbent must be skilled in negotiation.
- Be knowledgeable of all jurisdictional rate schedules, service policies, and service standards.
- Be knowledgeable of all customer products, services, and programs pertinent to the jurisdiction.
- Possess strong capabilities in influence without authority to affect decisions and outcomes.
- Be able to develop strong relationships with peers and superiors within the organization in order to effectively and efficiently identify, facilitate, and direct resolution of customer service issues.
Other Attributes
- Functional Knowledge: Requires in-depth understanding of concepts, theories and principles in own discipline and basic knowledge of other disciplines.
- Business Expertise: Applies understanding of the industry and how own area contributes to the achievement of objectives.
- Problem Solving: Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges.
- Impact: Impacts the level of service and the team's ability to meet quality, volume, and timeliness objectives. Guided by policies, resource requirements, budgets and the business plan.
- Interpersonal Skills: Guides, influences and persuades others either internally in other areas or externally with customers or agencies.
Working Conditions/Essential Functions/Physical Requirements
- Position requires travel and the potential for extended working hours as necessary. While generally an office-based position, some duties require the incumbent to be in outdoor settings. Some attendance at after-hours community and business-based events will be required as a Company representative. As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Primary Location: Mississippi-Jackson
Job Function: Corporate
FLSA Status: [[customString3]]
Relocation Option: Level I
Union description/code: [[customString5]]
Number of Openings: 1
Req ID: 125307
Travel Percentage: Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Job Segment: Compliance, Law, Engineer, Manager, Legal, Customer Service, Engineering, Management
Customer Manager Job Roles in Mississippi
See all Customer Manager Jobs in Mississippi
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Search Customer Manager Jobs in MississippiCustomer Manager Jobs in Mississippi: Frequently Asked Questions
Which companies in Mississippi sponsor visas for customer manager roles?
Employers with a history of visa sponsorship for customer-facing management roles in Mississippi include regional banks like Regions Bank and Trustmark, healthcare networks such as Merit Health and Singing River Health System, and logistics and agricultural processors including Sanderson Farms. Large national retailers and insurance firms with Mississippi operations also occasionally sponsor qualified international candidates for customer manager positions.
Which visa types realistically apply to customer manager jobs in Mississippi?
Customer manager roles generally do not qualify as specialty occupations requiring a directly related bachelor's degree, so H-1B visa sponsorship is uncommon for this category. F-1 students may work through OPT if the role relates to their field of study. Employer-sponsored green cards through the EB-3 skilled worker category are a realistic long-term path, as they require two or more years of experience rather than a specific degree.
Which cities in Mississippi have the most customer manager visa sponsorship jobs?
Jackson, as the state capital and largest city, has the highest concentration of customer manager roles tied to banking, insurance, and healthcare employers. Gulfport and Biloxi on the Gulf Coast attract customer management hiring through hospitality, gaming, and port logistics operations. Hattiesburg, home to the University of Southern Mississippi, also sees steady demand from healthcare networks and regional retail employers.
How to find customer manager visa sponsorship jobs in Mississippi?
Migrate Mate lists Mississippi employers with verified visa sponsorship history, searchable by role and city, making it straightforward to identify companies that have sponsored customer manager positions in the state. Filtering by Jackson, Gulfport, or Hattiesburg on Migrate Mate narrows results to the markets with the most active hiring. Reviewing employer sponsorship records before applying helps focus your effort on companies already familiar with the process.
Are there state-specific factors that affect visa sponsorship for customer managers in Mississippi?
Mississippi's economy is anchored in agribusiness, healthcare, and Gulf Coast tourism, which shapes where customer manager demand is strongest. The state has a relatively small pool of large multinational employers compared to major metro states, so sponsorship activity tends to cluster among a handful of regional banks, hospital systems, and manufacturing operations. International candidates with experience in these industries will find the most receptive employers in Mississippi.
What is the prevailing wage for sponsored customer manager jobs in Mississippi?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.