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Now Hiring: Transportation Location Manager

Location: Jackson, MS

Pay Rate: 75,000.00/year

At First Student, our Transportation Managers are a constant reflection of our company's commitment to safety and customer service. The Transportation Manager is responsible for providing operational oversight, day-to-day management, and directly supervising staff and financial performance.

Why Join First Student?

• Competitive Pay!
• Medical, dental, and vision insurance
• 401(k) with company contribution
• Paid time off and paid holidays
• Company-paid life insurance
• Stable employment with a well-established organization
• Opportunities for growth and internal advancement
• Employee discounts on cell phone plans, vehicles, electronics, and more through PerkSpot

Key Responsibilities

• Ensures the safe and timely transportation of passengers to and from their destinations. Manages operational expenses to optimize all cost per bus. Manage all contractual services to include administrative functions, information systems, parts purchasing, and inventory control. Ensures purchases (including parts) follow company processes and policies.
• Leads the Location in managing the day-to-day activities to support operations, safety, maintenance, dispatch, fleet and facility management, payroll, routing/scheduling, AR/AP and other interrelated functions. Foster and maintain positive relationships within and outside of the Location, including senior management and customer contacts. Provide prioritization of work assignments and management of functional team resources and their activities as needed or required.
• Leads and oversees all aspects of customer contract compliance and management with a concentrated focus on retaining the customer. Includes adherence to all staff, driver, and vehicles requirements, as well as KPI, billing and budget management.
• Builds and maintains positive relationships with employees, local school officials, parents and the community. Resolves concerns with employees, local school officials, parents, and the community. Implements fair and consistent recognition and/or corrective discipline.
• Communicates with customer by telephone, electronically or in regular face-to-face meetings. Responds promptly to customer inquiries, identifies and escalates priority issues, obtains and evaluates all relevant information to resolve inquiries and complaints. Follow-ups with customers as required. Develops action plans to ensure customer retention. Provides and promotes effective communication with customer and escalates issues if needed to AGM and/or Senior Management.
• Ensure services are provided within budget and action plans developed and implemented to improve operational efficiencies. Manages location budget through but not limited to: development, preparing and analyzing of the budget and forecast. Ensures any budget variances are identified and can be addressed. Provides accurate timely operational and financial reporting as requested by AGM and/or finance.
• Maximizes all charter revenue and supports AGM on identifying or biding on local commercial growth opportunities.
• Leads by example. Builds and maintains a strong Location team through effective recruiting, on-boarding, training, coaching, team building and succession planning.
• This is a condensed job description, other duties will be assigned.

Qualifications

• 1 year experience in an Assistant Location Manager role or equivalent experience with management responsibility
• Bachelor's degree is preferred but not required. Equivalent experience can be viewed in placement of degree.
• 5 Years Operations Experience
• Committed to Safety Lifestyle
• Proficient computer literacy is essential with Microsoft Office products including Word, Excel, PowerPoint and Outlook. Experience with other software such as timekeeping and payroll systems is preferred.
• Literacy in technology used to manage the operation to include but not limited to FGA approved Smart technology, Apps, encrypted drives, shared drives and other Smart technology
• Solid oral and written communications. Strong presentation skills.
• Strong interpersonal skills in dealing with customers, parents, and community.
• Solid financial and budgetary skills with ability to interpret and analyze P&L, budgets and forecasts.
• Strong business background in financial, strategic, and organizational analysis.
• Ability to work in a fast-paced environment with others in a team setting
• Demonstrated ability to train, coach and provide leadership

Physical Requirements and Working Conditions

Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.

Apply today to become part of a team that values safety, dependability, and professionalism.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request.