Technology Manager Visa Sponsorship Jobs in New Mexico

INTRODUCTION

At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.

THIS POSTING MAY BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANTS LISTS MAY BE SCREENED MORE THAN ONCE.

• APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH and YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*

PURPOSE:

This position exists to provide leadership, direction, and oversight for the design, delivery, and ongoing operation of CYFD's IT infrastructure services, ensuring alignment with CYFD's mission and business needs. The role oversees two critical functional areas: Network Operations and Systems Administration, ensuring reliable, secure, and scalable infrastructure services across the organization.

ROLE AND RESPONSIBILITIES:

This position will:

• Provide leadership and oversight for CYFD's enterprise IT infrastructure, including network operations and systems administration.
• Manage and supervise network and systems administration teams, including staffing, performance management, training, and workload prioritization.
• Oversee the design, implementation, operation, and maintenance of enterprise network and server infrastructure to ensure availability, performance, scalability, and reliability.
• Lead day-to-day infrastructure operations, including monitoring, troubleshooting, incident response, and escalation management.
• Develop and execute infrastructure and network strategies and roadmaps aligned with CYFD's mission and operational needs.
• Ensure infrastructure security, including network and system hardening, access controls, monitoring, and coordination with security and compliance activities.
• Plan, approve, and manage infrastructure changes, upgrades, and implementations using established change management and quality standards.
• Coordinate and oversee large-scale infrastructure projects, including network upgrades, system deployments, and modernization initiatives.
• Serve as the primary technical point of contact for infrastructure-related audits, compliance reviews, and assessments.
• Manage relationships with infrastructure vendors, service providers, and contractors, including performance oversight and issue resolution.
• Conduct infrastructure capacity planning, lifecycle management, and technology refresh planning.
• Oversee infrastructure procurement, and contract management.
• Develop, implement, and enforce infrastructure policies, standards, and procedures to ensure consistency and compliance.
• Collaborate with CYFD ITD leadership and business units to ensure infrastructure services meet operational and program requirements.
• Analyze complex infrastructure issues, perform root-cause analysis, and implement corrective and preventive actions.
• Lead continuous process improvement efforts to enhance infrastructure reliability, security, and operational efficiency.
• Ensure compliance with CYFD administrative policies, regulatory requirements, and applicable standards.
• Provide technical guidance, mentorship, and leadership to infrastructure staff.

MINIMUM QUALIFICATIONS:

Bachelor's Degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and six (6) years of experience in at least two (2) of the following areas: Applications Development, IT Architecture, Data Management, Network Administration, Project Management, IT Security/Compliance, or Systems Administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling ten (10) years may substitute for the required education and experience. At least two (2) years leading an IT team.

EMPLOYMENT REQUIREMENTS:

Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Pre-employment background investigation is required and is conditional pending results.

WORKING CONDITIONS:

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.

SUPPLEMENTAL INFORMATION:

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Agency Contact Information: Yaciel Toledo, (505) 252-0736. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

BARGAINING UNIT POSITION

This position is not covered by a collective bargaining agreement.