Customer Solutions Engineer Visa Sponsorship Jobs in New York

INTRODUCTION

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

As a Customer Solutions Engineer, you will develop innovative, cutting-edge solutions to the business problems faced by GCS advertisers. You will have the unique opportunity to leverage your wide-ranging experience and skill-set to identify trends and develop groundbreaking new solutions to reach thousands of advertisers and drive business goals.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

ROLE AND RESPONSIBILITIES

• Responsible for identifying and building a series of solutions and best practices at a global level to be used by GCS customers globally.
• Leverage engineering skills to design and scale complex, cross-product customized solutions to be rolled out to customers globally.
• Collect requirements, provide guidance, best practices and innovative solutions to apply ad products and technologies and drive customer and business goals.
• Experiment with new technologies to develop solutions.

BASIC QUALIFICATIONS

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience troubleshooting technical issues for internal/external partners or customers.

PREFERRED QUALIFICATIONS

• MBA or Master's degree in a related technical field.
• Experience working with advertising technology products (e.g., ad servers, DSPs, DMPs, and web analytics), and experience with engineering solutions.
• Experience working in the ad space, first-party data onboarding and activation, measurement and data modeling, video and search advertising.
• Excellent project management, leadership, investigative skills with the ability to formulate data-driven proposals.

COMPENSATION

The US base salary range for this full-time position is $127,000-$183,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.