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Get Access To All JobsSenior Group Director, Boutique Excellence – Northeast Region
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the Role:
CHANEL is seeking a Senior Group Director, Boutique Excellence, Northeast Region to lead the regional execution of Boutique Excellence priorities across Retail Operations, Performance, and Transformation.
Reporting to the Head of Boutique Excellence, USA, with a dotted-line relationship to the Head of Retail, Northeast, this leader will serve as the key connection between corporate Boutique Excellence teams and the regional retail organization. The role will ensure that operational standards, performance priorities, and transformation initiatives are translated into clear, practical, and consistent execution across Fashion Boutiques, lease doors, and Multi-Brand Select locations.
This leader will partner closely with regional retail leadership to strengthen operational excellence, enable data-informed decisions, support planning cycles, and ensure new initiatives are effectively embedded in the field.
What Impact You Can Create at CHANEL:
Regional Boutique Excellence Leadership
- Serve as the regional leader and primary liaison for Boutique Excellence, aligning corporate priorities with the needs of the Northeast retail organization.
- Partner with the Head of Retail, Senior Group Directors of Retail, and boutique leaders within the Northeast region to establish clear priorities, drive accountability, and enable consistent execution.
- Foster a connected regional community across Boutique, lease, and Multi-Brand Select locations, sharing best practices and strengthening consistency in ways of working.
- Translate regional feedback, business needs, and opportunities into actionable insights for the corporate Boutique Excellence team.
Retail Operations
- Lead regional operational excellence across boutique standards, inventory controls, Heart of House capabilities, asset protection, maintenance, systems, and policy adherence.
- Conduct regular boutique visits, audits, training, and coaching to identify opportunities, reinforce standards, and support continuous improvement.
- Oversee operational readiness for boutique openings, moves, closures, inventories, and key business events.
- Partner with cross-functional teams to resolve operational challenges and identify opportunities to simplify processes, improve the employee experience, and support the client journey.
- Build the capability of regional Operations leaders through hiring, onboarding, development, succession planning, and performance support.
Performance & Planning
- Partner with the corporate Boutique Excellence Performance team and regional retail leadership to drive alignment on performance management, reporting, and planning.
- Support key financial planning cycles, including annual budgets, forecasts, quarterly goal-setting, and regional performance reviews.
- Coordinate boutique-level sales allocation and support regional headcount planning in partnership with Retail, Finance, and Human Resources.
- Consolidate relevant commercial, operational, and people data to provide regional leaders with clear performance insights, risks, and opportunities.
- Monitor key performance indicators, including sales, productivity, inventory accuracy, shrink, damages, operational costs, and workforce metrics—and support action planning as appropriate.
Transformation & Field Enablement
- Partner with the corporate Boutique Excellence Transformation team to deploy strategic initiatives and new ways of working across the Northeast Region.
- Ensure transformation initiatives are effectively embedded within boutiques through thoughtful planning, field communication, training, adoption support, and follow-up.
- Collect, synthesize, and communicate field feedback, identifying risks, resource considerations, and opportunities to improve rollout and long-term adoption.
- Work closely with the Group Director of Transformation to maintain an integrated field cadence and retail calendar that considers boutique capacity, business priorities, and available resources.
- Champion change management across the region, helping boutique teams understand the purpose, value, and practical application of new initiatives.
What You Will Bring
- Deep expertise in multi-store luxury retail, including boutique operations, inventory management, operational controls, and talent development.
- Strong business acumen and the ability to interpret operational, commercial, and people-related performance data to identify opportunities, inform decisions, and drive action.
- Proven ability to influence and build trusted partnerships with senior retail leaders, boutique teams, and corporate cross-functional stakeholders.
- Demonstrated experience translating strategic priorities into clear, practical field execution—balancing business objectives, boutique capacity, and the employee and client experience.
- A collaborative, highly organized, and hands-on leadership style, with sound judgment, strong follow-through, and exceptional attention to detail.
- A continuous-improvement mindset, with a demonstrated ability to simplify processes, lead change, and strengthen consistency across a multi-boutique network.
- An unwavering commitment to CHANEL standards, with the pragmatism to create efficient, scalable solutions that enable boutique teams to perform at their best.
Position Requirements:
- Bachelor’s degree required.
- 10+ years of progressive retail leadership experience, including multi-store operations leadership; experience in performance management, planning, or transformation preferred.
- Demonstrated ability to lead through influence and partner effectively with senior retail, corporate, and cross-functional stakeholders.
- Strong business acumen, including experience with budgeting, forecasting, sales planning, headcount planning, reporting, and retail performance metrics.
- Expertise in retail operations and inventory controls, including reconciliation, cycle counts, shrink, and inventory processes.
- Strong analytical skills and proficiency in Excel, PowerPoint, and business-intelligence reporting tools.
- Proven ability to lead change, translate strategy into field execution, and manage multiple initiatives in a fast-paced environment.
- RFID knowledge preferred.
- Ability to travel up to 50%.
- Hybrid role requiring a minimum of three days per week in boutiques; candidates must reside within the Northeast Region.
Compensation:
The anticipated base salary range for this position is 138,000-170,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.
Benefits and Perks:
- Wellbeing resources include dedicated paid time off for wellbeing: 2-week August Office Closure and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
- At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
- We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community:
- CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
- Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Fondation Chanel:
- Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
Sustainability:
- CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
- Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
- We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Career and Leadership Development:
- We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Senior Group Director, Boutique Excellence – Northeast Region
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the Role:
CHANEL is seeking a Senior Group Director, Boutique Excellence, Northeast Region to lead the regional execution of Boutique Excellence priorities across Retail Operations, Performance, and Transformation.
Reporting to the Head of Boutique Excellence, USA, with a dotted-line relationship to the Head of Retail, Northeast, this leader will serve as the key connection between corporate Boutique Excellence teams and the regional retail organization. The role will ensure that operational standards, performance priorities, and transformation initiatives are translated into clear, practical, and consistent execution across Fashion Boutiques, lease doors, and Multi-Brand Select locations.
This leader will partner closely with regional retail leadership to strengthen operational excellence, enable data-informed decisions, support planning cycles, and ensure new initiatives are effectively embedded in the field.
What Impact You Can Create at CHANEL:
Regional Boutique Excellence Leadership
- Serve as the regional leader and primary liaison for Boutique Excellence, aligning corporate priorities with the needs of the Northeast retail organization.
- Partner with the Head of Retail, Senior Group Directors of Retail, and boutique leaders within the Northeast region to establish clear priorities, drive accountability, and enable consistent execution.
- Foster a connected regional community across Boutique, lease, and Multi-Brand Select locations, sharing best practices and strengthening consistency in ways of working.
- Translate regional feedback, business needs, and opportunities into actionable insights for the corporate Boutique Excellence team.
Retail Operations
- Lead regional operational excellence across boutique standards, inventory controls, Heart of House capabilities, asset protection, maintenance, systems, and policy adherence.
- Conduct regular boutique visits, audits, training, and coaching to identify opportunities, reinforce standards, and support continuous improvement.
- Oversee operational readiness for boutique openings, moves, closures, inventories, and key business events.
- Partner with cross-functional teams to resolve operational challenges and identify opportunities to simplify processes, improve the employee experience, and support the client journey.
- Build the capability of regional Operations leaders through hiring, onboarding, development, succession planning, and performance support.
Performance & Planning
- Partner with the corporate Boutique Excellence Performance team and regional retail leadership to drive alignment on performance management, reporting, and planning.
- Support key financial planning cycles, including annual budgets, forecasts, quarterly goal-setting, and regional performance reviews.
- Coordinate boutique-level sales allocation and support regional headcount planning in partnership with Retail, Finance, and Human Resources.
- Consolidate relevant commercial, operational, and people data to provide regional leaders with clear performance insights, risks, and opportunities.
- Monitor key performance indicators, including sales, productivity, inventory accuracy, shrink, damages, operational costs, and workforce metrics—and support action planning as appropriate.
Transformation & Field Enablement
- Partner with the corporate Boutique Excellence Transformation team to deploy strategic initiatives and new ways of working across the Northeast Region.
- Ensure transformation initiatives are effectively embedded within boutiques through thoughtful planning, field communication, training, adoption support, and follow-up.
- Collect, synthesize, and communicate field feedback, identifying risks, resource considerations, and opportunities to improve rollout and long-term adoption.
- Work closely with the Group Director of Transformation to maintain an integrated field cadence and retail calendar that considers boutique capacity, business priorities, and available resources.
- Champion change management across the region, helping boutique teams understand the purpose, value, and practical application of new initiatives.
What You Will Bring
- Deep expertise in multi-store luxury retail, including boutique operations, inventory management, operational controls, and talent development.
- Strong business acumen and the ability to interpret operational, commercial, and people-related performance data to identify opportunities, inform decisions, and drive action.
- Proven ability to influence and build trusted partnerships with senior retail leaders, boutique teams, and corporate cross-functional stakeholders.
- Demonstrated experience translating strategic priorities into clear, practical field execution—balancing business objectives, boutique capacity, and the employee and client experience.
- A collaborative, highly organized, and hands-on leadership style, with sound judgment, strong follow-through, and exceptional attention to detail.
- A continuous-improvement mindset, with a demonstrated ability to simplify processes, lead change, and strengthen consistency across a multi-boutique network.
- An unwavering commitment to CHANEL standards, with the pragmatism to create efficient, scalable solutions that enable boutique teams to perform at their best.
Position Requirements:
- Bachelor’s degree required.
- 10+ years of progressive retail leadership experience, including multi-store operations leadership; experience in performance management, planning, or transformation preferred.
- Demonstrated ability to lead through influence and partner effectively with senior retail, corporate, and cross-functional stakeholders.
- Strong business acumen, including experience with budgeting, forecasting, sales planning, headcount planning, reporting, and retail performance metrics.
- Expertise in retail operations and inventory controls, including reconciliation, cycle counts, shrink, and inventory processes.
- Strong analytical skills and proficiency in Excel, PowerPoint, and business-intelligence reporting tools.
- Proven ability to lead change, translate strategy into field execution, and manage multiple initiatives in a fast-paced environment.
- RFID knowledge preferred.
- Ability to travel up to 50%.
- Hybrid role requiring a minimum of three days per week in boutiques; candidates must reside within the Northeast Region.
Compensation:
The anticipated base salary range for this position is 138,000-170,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.
Benefits and Perks:
- Wellbeing resources include dedicated paid time off for wellbeing: 2-week August Office Closure and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
- At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
- We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community:
- CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
- Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Fondation Chanel:
- Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
Sustainability:
- CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
- Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
- We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Career and Leadership Development:
- We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Group Director Job Roles in New York
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Search Group Director Jobs in New YorkGroup Director Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for group directors in New York?
Large employers with established immigration programs are the most consistent sponsors for group director roles in New York. Companies like Pfizer, JPMorgan Chase, NBCUniversal, Publicis Groupe, and Dentsu have documented histories of filing H-1B visa Labor Condition Applications for senior operations and leadership positions. Financial services, pharmaceutical, and media conglomerates headquartered in Manhattan tend to have dedicated HR teams equipped to manage sponsorship for experienced hires.
Which visa types realistically fit group director roles in New York?
Group director roles typically qualify as specialty occupations requiring a directly related bachelor's degree, making the H-1B the primary pathway. Australian nationals can pursue the E-3 visa, which has no lottery and renews indefinitely. Chilean and Singaporean nationals may qualify under H-1B1 visa. For candidates already on F-1 OPT, employers can hire directly while sponsorship is arranged. Longer-term, EB-2 or EB-3 green card sponsorship is common at large New York employers for senior leadership roles.
Which cities in New York have the most group director sponsorship jobs?
Manhattan accounts for the overwhelming majority of group director sponsorship activity in New York, concentrated in Midtown and Lower Manhattan where corporate headquarters, advertising agencies, and financial institutions cluster. Brooklyn's growing technology and media sector adds a secondary market. Buffalo and Rochester have more limited opportunities, primarily through healthcare systems and regional manufacturing firms, though sponsorship at that level is less frequent outside the New York City metro area.
How to find group director visa sponsorship jobs in New York?
Migrate Mate lists New York employers with verified sponsorship filing history for senior roles including group directors, letting you search by industry and location rather than sorting through listings with no indication of willingness to sponsor. Focus your search on Manhattan-based employers in media, financial services, pharmaceuticals, and technology, where H-1B and E-3 filings for director-level positions are most common. Filtering to verified sponsors saves significant time in a competitive hiring market.
Are there state-specific or industry factors that affect group director sponsorship in New York?
New York's concentration of global headquarters means many group director openings sit within multinational companies that already have immigration counsel on retainer, making sponsorship more procedurally straightforward than at smaller firms. The advertising and media industry cluster around Hudson Yards and Midtown is particularly active. New York's strong university pipeline from Columbia, NYU, and Cornell also means employers in the state are accustomed to sponsoring international candidates at all career levels.
What is the prevailing wage for sponsored group director jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.