Technical Support Associate Visa Sponsorship Jobs in New York
Technical support associate roles in New York draw heavy demand from financial services firms in Manhattan, SaaS companies in the Flatiron District, and enterprise tech employers across Long Island City and Brooklyn. Companies like Salesforce, IBM, and Datadog have a consistent presence in the state and have sponsored H-1B visa workers in technical support functions.
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INTRODUCTION
As an IT Risk Senior Associate (Insurance), you will get the opportunity to grow and contribute to our clients' business needs by helping them understand their business risks and assist in addressing risk in both proactive and responsive contexts for the Risk, Compliance & Controls Practice – all with the resources, environment, and support to help you excel. You’ll collaborate with teams to execute and report on risk management, internal control and internal audit engagements that develop, assess, or improve the design and operating effectiveness of IT risk management and internal control activities.
From day one, you’ll be empowered by the greater Risk team to help clients make the moves that will help them achieve their vision and help you achieve more, confidently for clients, including insurers and other financial services organizations.
YOUR ROLE AND RESPONSIBILITIES
Your day-to-day may include:
- Actively participate in client engagements from start to completion, with a focus on executing and reporting on assigned project tasks that include co-sourced and outsourced IT internal audit, IT internal control assessments, IT risk management program assessments, tests of IT control design and operating effectiveness for Sarbanes-Oxley (SOX) and other compliance requirements, and helping clients design and implement IT controls
- Obtain an understanding of clients’ industry, objectives, strategy, operations, processes, IT systems, and controls, including insurance-specific technology and data flows where applicable
- Execute IT control design and operating effectiveness test procedures based on engagement scope, and client environment risk factors
- Support assessments of technology supporting insurance operations, such as policy administration, underwriting, claims, billing, reinsurance, actuarial, and financial reporting processes
- Bring an innovative and analytical mindset to help our clients solve business issues and enable more efficient project execution
- Work with the project team and client to deliver services in accordance with project leadership and client expectations
- Work collaboratively with colleagues across Advisory Business Lines (ABLs) and with other Grant Thornton Service Lines (e.g., Audit Services and Tax Services)
- Meet or exceed defined performance metrics
- Other duties as assigned
BASIC QUALIFICATIONS
You have the following technical skills and qualifications:
- Bachelor’s degree in Accounting, Finance, Information Technology, MIS, or a related field is required
- Minimum 2 years of related work experience with a professional services firm, or part of an internal audit function
- Experience with insurance organizations, particularly property and casualty carriers or related market participants, is preferred
- CISA, CISSP, CISM, CPA license/certification preferred
- Understanding of IT risk management and cybersecurity risk management standards (COBIT, NIST CSF, etc.)
- Experience in assessing the design and operating effectiveness of IT risk management and IT controls (IT general controls, application controls, etc.) for Internal Audit, SOX compliance, or other risk management activities
- Experience assessing configuration and controls of ERP systems (SAP, Oracle, PeopleSoft, JD Edwards) a plus
- Experience assessing configuration and controls of SAP ECC, S/4 HANA, etc. (BASIS and security administration, process controls, etc.) a plus
- Strong understanding of IT general controls, and current focus areas of external financial statement auditors
- Experience assessing GRC and Identity and Access Management (IAM) solutions a plus
- Experience assessing at least one (preferably multiple) operating system (OS/400, Windows, UNIX, etc.), database system (Oracle, SQL, etc.), and IT infrastructure / network component (domain controllers, firewalls, routers, intrusion prevention / detection solutions, etc.)
- Experience with ACL, IDEA, QlikView, QlikSense, Tableau, Spotfire, or other analytics and visualization solutions
- Ability to execute multiple engagements and completing priorities in a rapidly growing team environment
- Exceptional client service, communication, analytical, organizational and project management skills
- Strong computer skills, including proficiency in Microsoft Visio and Office Suite applications
- Can travel as needed
COMPENSATION
The base salary range for this position is between $101,200 and $129,030. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job-related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Technical Support Associate Job Roles in New York
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Search Technical Support Associate Jobs in New YorkTechnical Support Associate Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for technical support associates in New York?
Enterprise technology companies and financial services firms in New York have historically sponsored H-1B visas for technical support roles. Employers such as IBM, Salesforce, Citigroup, JPMorgan Chase, and Bloomberg have filed Labor Condition Applications for support-oriented positions in the state. Smaller SaaS and cloud infrastructure companies based in Manhattan and Brooklyn also appear in Department of Labor disclosure data with technical support job titles.
Which visa types are most common for technical support associate roles in New York?
The H-1B is the most common visa for technical support associates in New York, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field like computer science or information systems. Some employers also sponsor L-1B visas for internal transfers with specialized knowledge. Candidates already holding OPT or STEM OPT work authorization are frequently hired before an employer transitions them to H-1B sponsorship.
Which cities in New York have the most technical support associate sponsorship jobs?
Manhattan accounts for the largest concentration of technical support associate sponsorship jobs in New York, driven by the density of enterprise tech, finance, and media companies. Long Island City in Queens has grown as a secondary hub following increased office development. Buffalo and Albany host regional offices of major IT services firms and state government technology contractors, both of which occasionally sponsor technical support staff.
How to find technical support associate visa sponsorship jobs in New York?
Migrate Mate is built specifically for international candidates searching for visa sponsorship jobs in the U.S. You can filter directly for technical support associate roles in New York and browse employers who have a documented history of sponsoring work visas. This saves significant time compared to manually cross-referencing job postings with Department of Labor LCA disclosure data to determine which employers actually sponsor.
Are there state-specific factors that affect technical support associate sponsorship in New York?
New York's prevailing wage requirements under Department of Labor rules mean employers must pay sponsored workers wages meeting the local wage level for the role and region. New York City wage levels are among the highest in the country, which can influence which employers are willing to sponsor. The state's large university system, including NYU, Columbia, and CUNY campuses, also feeds a strong OPT pipeline into technical support roles at New York-based employers.
What is the prevailing wage for sponsored technical support associate jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.