Automotive Claims Adjuster Visa Sponsorship Jobs in Pennsylvania

INTRODUCTION

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ROLE AND RESPONSIBILITIES

Workplace: Remote (#LI-Remote) - This is a field role requiring travel to and from policy holder homes.

This opportunity supports the Philadelphia, PA territory. Candidates must currently reside within the designated service area or an adjacent community within the assigned territory to be eligible for consideration.

This position offers a starting wage of $29.61 per hour or higher, with potential overtime opportunities based on business needs and claim volume.

• Compensation may be adjusted upward based on relevant experience, skills, and qualifications.
• While this is not a CAT-specific role, selected candidates will be expected to participate in 1-3 CAT virtual or field based deployments annually, with the opportunity to earn additional hourly compensation and overtime pay during deployment assignments.

A Day in the Life of a Field Property Adjuster:

• Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
• Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Performs additional duties as assigned.
• Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 2-3 days.

Although this is not a CAT-specific role, hires will be expected to commit to 1–3 CAT deployments per year.

Earn additional hourly pay and overtime during deployment assignments.

BASIC QUALIFICATIONS

If You Have the Following:

• High School diploma or equivalent required.
• Excellent Customer service experience, preferably in a retail environment.
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.

CANDIDATES MUST BE WILLING & ABLE TO:

• Climb Ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day.
• Work in small, confined spaces that have been damaged; such as attics and crawlspaces.
• Achieve a minimum passing score on all claims training exams.

PHYSICAL ACTIONS & ENVIRONMENT

• Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing.
• Speaking (English), Reading (English), Writing (English), & Key Entering.

Required job duties are performed in the field and an in-home office environment. Exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions, Excessive noise levels, Chemicals Chemical/Biological conditions, Moving mechanical parts, Areas considered dangerous, Conditions which could affect the respiratory system or skin such as fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

BENEFITS

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Bonus Opportunity (based on Company and Individual Performance).
• 401(k).
• Medical.
• Dental.
• Vision.
• Health Savings and Flexible Spending Accounts.
• Life Insurance.
• Paid Time Off.
• Paid Parental Leave.
• Tuition Assistance.

Job Location(s): US - PA - Philadelphia

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.