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Flexible Work Arrangement: Hybrid - Audubon, PA:

The Data Confidentiality Analyst is responsible for working with PJM business and technical stakeholders to in order to coordinate and drive PJM's Data Disclosure Prevention program.

The Data Confidentiality department is accountable for instituting and promoting PJM's Data Disclosure Prevention program. This program is designed to protect confidential data and prevent disclosures of confidential data by partnering with other departments and assisting them with designing appropriate disclosure prevention practices. The department is responsible for ensuring that the disclosure prevention policies, standards, and practices are practical, effective, well communicated, and supported by all departments through ongoing communications, training, and, where applicable, through procedural and technical controls.

This department also works with business and technical stakeholders to implement effective data protection tools, and acts as a business owner on behalf of the enterprise with regards to requirements around data protection.

Additionally, the department is responsible for administering PJM’s Critical Energy Infrastructure Information (CEII) program. The department reviews external requests for CEII materials, responds to questions about CEII materials, and supports internal SMEs by providing guidance around CEII requirements.

Essential Functions:

• Support the implementation of PJM's Data Disclosure Prevention Program including policies and standards.
• Facilitate the creation, review, and revision process for PJM’s departmental Disclosure Prevention Plans.
• Evaluate external requests for CEII materials and provide guidance, both internally and externally, regarding PJM’s CEII process.
• Coordinate the output of PJM’s Data Disclosure Prevention initiatives and projects to ensure they deliver the expected business benefit to PJM, PJM members, and stakeholders.
• Cultivate and maintain a knowledge of the organization’s key business processes and the risk around those processes for the disclosure of confidential information.
• Demonstrate and apply an understanding of the importance and impact of data (or bad data) on the ability of the business to meet its own objectives and how the business can reduce risk of disclosure while meeting those objectives.
• Apply facilitation and conflict resolution skills to assist in resolving the different points of view and requirements that invariably collide during cross-team and cross organization efforts.
• Participate in developing department and project work plans, including scope, milestones, schedule, releases, resources and deliverables.
• Build and develop strong relationships with PJM leadership, clients, and stakeholders by providing customer support as demonstrated by resolving and communicating issues, and being responsive to needs, requirements, and deadlines.
• Communicate effectively with people at all organizational levels, from clerical positions to senior management team.
• Assist business department owners in interpreting policy requirements.
• Gain and maintain an awareness of the security, privacy and quality requirements for critical data entities.
• Support and provide guidance for point-in-time and ongoing targeted data quality, retention, security, and privacy improvement projects.
• Develop an awareness of PJM’s confidentiality rules and assist other groups by providing determinations of the confidentiality of data examples.

Characteristics & Qualifications:

Required:

• BS, Business, BS, Information Systems or Equivalent work experience
• At least 5 years of experience
• Ability to produce high-quality work products with attention to detail
• Ability to communicate effectively in a team environment
• Experience in quantitative and qualitative analysis
• Experience using verbal and written communications skills
• Ability to use Microsoft Office Suite (MS-Word, MS-Excel and MS-PowerPoint)

Preferred:

• Knowledge of Critical Energy Infrastructure Information (CEII)
• Experience with PJM operations, markets, and planning functions
• Experience supporting any of PJM Committee