Client Representative Visa Sponsorship Jobs in Pennsylvania
Client representative jobs in Pennsylvania span financial services firms in Philadelphia, healthcare networks in Pittsburgh, and insurance companies across the state. Employers including Comcast, Independence Blue Cross, and PNC Financial regularly hire for client-facing roles. International candidates can pursue visa sponsorship through H-1B visa, O-1 visa, or employment-based green card pathways depending on qualifications and employer support.
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Get Access To All JobsINTRODUCTION
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
LOCATION
Location: Wilkes Barre, Pennsylvania, United States of America
ROLE AND RESPONSIBILITIES
Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.
What you will do:
- Responsible for customer satisfaction, retention, and growth for assigned portfolio.
- Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan and customer budget planning.
- Responsible for responding within 24-hours to all customer inquiries and concerns.
- Identifies and communicates issues, business goals and objectives to the account team(s) and leadership on all assigned accounts.
- Visit customers’ sites to ensure assigned work is being executed properly, identifying sales opportunities, and communicating with the customer.
- Responsible for working with the Service Resource Coordinators to ensure the technician’s schedules and parts/materials are in place to deliver company profits and meet the customer obligations on assigned portfolio.
- Responsible for T & M and Quoted Job pull-through opportunities, collaborating with the account manager and the estimating team on the proposals and delivering proposals to the customer in a time to meet their needs.
- Responsible for customer Accounts Receivable communication and follow-up.
- Responsible for collaboration and follow up on sales leads and quick quotes.
- Responsible for service agreement renewal activity with customer directly, managing the booking process and achieving monthly targets.
- Responsible to review the financial performance of all assigned accounts on monthly basis and provide a correction plan for poor performing service agreements.
- Provides a weekly activity plan to the Client Service Team Leader.
- Attends sales and customer support development trainings.
- Attends sales meetings.
Other Responsibilities
- Prioritizes workload and customer requests to ensure a positive customer experience.
- Establishes and maintains effective internal working relationships with co-workers, supervisors etc. along with external customers.
- Prepares reports/correspondence and maintains files.
- Schedules, participates and/or leads meetings, and project team activities.
- Communicate and liaise verbally, in writing, and in person with external and internal stakeholders. For example: customers/suppliers/visitors/enquirers and relevant staff. Provide accurate information in timely manner.
- Maintain consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
- Pursues personal development of skills and knowledge necessary for the effective performance of the role. Attends training to develop relevant knowledge, techniques, and skills.
- Adheres to health and safety policy, and other requirements relating to care of equipment.
- Other responsibilities as required.
BASIC QUALIFICATIONS
What you will bring:
- Customer service experience is a plus. The ideal candidate is interested in developing toward a future sales opportunity.
- Must be able to handle high-stress situations.
- Must be able to communicate effectively in person, by phone and through written communication.
- Must be proficient with use of the telephone and voice mail, the computer, and other office equipment.
- Proficient in Microsoft Office applications, particularly Excel and Word, in addition to Salesforce exposure.
- Mathematical Aptitude.
- Must have a valid driver’s license and reliable means of transportation.
- Able to work extended hours on occasions when required.
COMPENSATION
- Annual Base Salary Range or Hourly Base Pay Range: $52,376.66 - $76,194.99
- Compensation Type: Salary
- Incentive Eligible: Yes
- Sales Commission Eligible: No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
THRIVE AT WORK AND AT HOME:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
SAFETY SENSITIVE ROLE
Yes. The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
INTRODUCTION
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
LOCATION
Location: Wilkes Barre, Pennsylvania, United States of America
ROLE AND RESPONSIBILITIES
Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.
What you will do:
- Responsible for customer satisfaction, retention, and growth for assigned portfolio.
- Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan and customer budget planning.
- Responsible for responding within 24-hours to all customer inquiries and concerns.
- Identifies and communicates issues, business goals and objectives to the account team(s) and leadership on all assigned accounts.
- Visit customers’ sites to ensure assigned work is being executed properly, identifying sales opportunities, and communicating with the customer.
- Responsible for working with the Service Resource Coordinators to ensure the technician’s schedules and parts/materials are in place to deliver company profits and meet the customer obligations on assigned portfolio.
- Responsible for T & M and Quoted Job pull-through opportunities, collaborating with the account manager and the estimating team on the proposals and delivering proposals to the customer in a time to meet their needs.
- Responsible for customer Accounts Receivable communication and follow-up.
- Responsible for collaboration and follow up on sales leads and quick quotes.
- Responsible for service agreement renewal activity with customer directly, managing the booking process and achieving monthly targets.
- Responsible to review the financial performance of all assigned accounts on monthly basis and provide a correction plan for poor performing service agreements.
- Provides a weekly activity plan to the Client Service Team Leader.
- Attends sales and customer support development trainings.
- Attends sales meetings.
Other Responsibilities
- Prioritizes workload and customer requests to ensure a positive customer experience.
- Establishes and maintains effective internal working relationships with co-workers, supervisors etc. along with external customers.
- Prepares reports/correspondence and maintains files.
- Schedules, participates and/or leads meetings, and project team activities.
- Communicate and liaise verbally, in writing, and in person with external and internal stakeholders. For example: customers/suppliers/visitors/enquirers and relevant staff. Provide accurate information in timely manner.
- Maintain consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
- Pursues personal development of skills and knowledge necessary for the effective performance of the role. Attends training to develop relevant knowledge, techniques, and skills.
- Adheres to health and safety policy, and other requirements relating to care of equipment.
- Other responsibilities as required.
BASIC QUALIFICATIONS
What you will bring:
- Customer service experience is a plus. The ideal candidate is interested in developing toward a future sales opportunity.
- Must be able to handle high-stress situations.
- Must be able to communicate effectively in person, by phone and through written communication.
- Must be proficient with use of the telephone and voice mail, the computer, and other office equipment.
- Proficient in Microsoft Office applications, particularly Excel and Word, in addition to Salesforce exposure.
- Mathematical Aptitude.
- Must have a valid driver’s license and reliable means of transportation.
- Able to work extended hours on occasions when required.
COMPENSATION
- Annual Base Salary Range or Hourly Base Pay Range: $52,376.66 - $76,194.99
- Compensation Type: Salary
- Incentive Eligible: Yes
- Sales Commission Eligible: No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
THRIVE AT WORK AND AT HOME:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
SAFETY SENSITIVE ROLE
Yes. The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Client Representative Job Roles in Pennsylvania
See all Client Representative Jobs in Pennsylvania
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Search Client Representative Jobs in PennsylvaniaClient Representative Jobs in Pennsylvania: Frequently Asked Questions
Which companies sponsor visas for client representatives in Pennsylvania?
Philadelphia-based employers such as Comcast, Independence Blue Cross, and Vanguard have filed H-1B Labor Condition Applications for client-facing roles. Pittsburgh employers including PNC Financial Services and UPMC also appear in sponsorship records. Technology and financial services firms tend to sponsor more consistently than smaller regional businesses, though sponsorship decisions are made case by case and are never guaranteed.
What visa types realistically fit client representative roles in Pennsylvania?
Client representative roles can qualify as H-1B specialty occupations when the position requires a bachelor's degree in a directly related field such as business, communications, or finance. The O-1 visa suits candidates with extraordinary ability in their field. F-1 students may work through OPT for up to 12 months. Employment-based green cards, particularly EB-2 or EB-3, are long-term options for candidates whose employers are willing to sponsor permanent residence.
How to find client representative visa sponsorship jobs in Pennsylvania?
Migrate Mate lists client representative roles at Pennsylvania employers with verified visa sponsorship history, searchable by city and role type. Filtering specifically for Philadelphia, Pittsburgh, and Harrisburg helps narrow results to active sponsors in the state's major employment centers. Reviewing an employer's past sponsorship activity before applying gives you a clearer picture of whether they are likely to support an H-1B or green card process.
Which cities in Pennsylvania have the most client representative sponsorship jobs?
Philadelphia generates the highest volume of client representative sponsorship activity, driven by its concentration of financial services, healthcare, and technology employers. Pittsburgh is a secondary hub with strength in banking, insurance, and healthcare systems such as Highmark and UPMC. Harrisburg and Allentown offer opportunities with state government contractors and regional insurers, though sponsorship activity there is lower than in the two major metros.
Are there state-specific factors that affect visa sponsorship for client representatives in Pennsylvania?
Pennsylvania's large healthcare and financial services sectors create consistent demand for client representatives, which supports sponsorship activity beyond what you would find in states with narrower industry bases. Philadelphia's proximity to New York and its status as a regional headquarters city means many national firms maintain client services teams there. Universities such as Penn, Drexel, and Carnegie Mellon also produce a pipeline of international graduates who transition into client-facing roles through OPT before seeking H-1B sponsorship.
What is the prevailing wage for sponsored client representative jobs in Pennsylvania?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.