Operations Support Coordinator Visa Sponsorship Jobs in Virginia
Operations support coordinator jobs in Virginia span federal contractors in Northern Virginia, logistics hubs near Dulles and Norfolk, and defense-adjacent firms in Fairfax and Reston. Employers including Leidos, Booz Allen Hamilton, and SAIC regularly hire for coordination roles. International candidates can pursue sponsorship through H-1B visa, O-1 visa, or employment-based green card pathways.
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Return Logistics Services (RLS) is a growing business unit within Amazon that provides attended pickup and returns solutions across North America. RLS operates over 600 assisted pickup and returns locations and continues to expand its footprint. The Operations Support Specialist role is focused on supporting the labor department to ensure locations are properly staffed and providing field leaders with new and incredibly fast resolution speeds for scheduling issues. This role will play a critical role in reacting to same-day scheduling issues that create potential for operational closures that can impact customer experience.
Our team is focused on streamlining and centralizing tasks that our field leaders action upon, and this role will be a key in our commitment to removing such tasks.
This position is performed remotely, with a requirement for quick and reliable access to return point locations. Coverage is provided across all North American time zones 7 days a week, with shift schedules that vary based on operational needs.
Key job responsibilities
A successful Operations Support Specialist will demonstrate the ability to perform the following functions, including but not limited to:
- Work independently without continued guidance
- Maintain punctuality, reliability, and consistent attendance
- Be flexible with scheduling, including early mornings and late nights
- Cover at least one weekend as part of the regular schedule
- Execute tasks with a high degree of attention to detail
- Respond to escalations quickly with a strong sense of urgency
- Apply departmental resources, policies, and procedures to resolve issues accurately
- Communicate clearly in writing and verbally with teammates, management, and field operators (customer)
- Prioritize the most important tasks appropriately
- Navigate multiple systems and programs to deep dive issues (e.g., scheduling platforms, Slack, Excel)
- Proactively flag system and process issues to management
- Fulfill all required job functions as assigned
A day in the life
Roles within the team will vary and may include some or all duties below:
- Monitor communication tools for potential scheduling escalations (i.e. Slack/SIM)
- Investigate scheduling escalations utilizing a set of process paths to determine which steps (if any) must be taken
- Process paths can include sending communications to employees, posting new shifts, communicating with field managers, etc.
- Provide communications to associates regarding how/when to operate tools
- Follow up on pending issues
- Provide teammates with a detail of what pending issues still require support
- Communicate with managers and leadership on staffing status, escalations, and operational needs
- Utilize Excel, Slack, and similar platforms to perform daily functions
- All other duties as assigned
About the team
We strive to offer all-inclusive solutions, including program development and real time assistance. Our Northstar is ensuring our field leaders can get back the bandwidth to focus on the basics of developing their people and ensuring their sites offer exceptional customer service. Our commitment to this goal drives us to ask the important question of “what’s not working” or “what can work better” and provide the best possible centralized, streamlined, or automated solution.
BASIC QUALIFICATIONS
- Speak, write, and read fluently in English
PREFERRED QUALIFICATIONS
- Experience communicating with a wide range of stakeholders, including colleagues and leadership, or experience in an operational role
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
LOCATION
USA, FL, Tampa - 20.52 - 29.18 USD hourly
USA, TN, Nashville - 18.46 - 26.25 USD hourly
USA, VA, FairFax - 20.52 - 29.18 USD hourly
USA, VA, Fairfax - 20.52 - 29.18 USD hourly
USA, WA, Bellevue - 21.58 - 29.18 USD hourly
DESCRIPTION
Return Logistics Services (RLS) is a growing business unit within Amazon that provides attended pickup and returns solutions across North America. RLS operates over 600 assisted pickup and returns locations and continues to expand its footprint. The Operations Support Specialist role is focused on supporting the labor department to ensure locations are properly staffed and providing field leaders with new and incredibly fast resolution speeds for scheduling issues. This role will play a critical role in reacting to same-day scheduling issues that create potential for operational closures that can impact customer experience.
Our team is focused on streamlining and centralizing tasks that our field leaders action upon, and this role will be a key in our commitment to removing such tasks.
This position is performed remotely, with a requirement for quick and reliable access to return point locations. Coverage is provided across all North American time zones 7 days a week, with shift schedules that vary based on operational needs.
Key job responsibilities
A successful Operations Support Specialist will demonstrate the ability to perform the following functions, including but not limited to:
- Work independently without continued guidance
- Maintain punctuality, reliability, and consistent attendance
- Be flexible with scheduling, including early mornings and late nights
- Cover at least one weekend as part of the regular schedule
- Execute tasks with a high degree of attention to detail
- Respond to escalations quickly with a strong sense of urgency
- Apply departmental resources, policies, and procedures to resolve issues accurately
- Communicate clearly in writing and verbally with teammates, management, and field operators (customer)
- Prioritize the most important tasks appropriately
- Navigate multiple systems and programs to deep dive issues (e.g., scheduling platforms, Slack, Excel)
- Proactively flag system and process issues to management
- Fulfill all required job functions as assigned
A day in the life
Roles within the team will vary and may include some or all duties below:
- Monitor communication tools for potential scheduling escalations (i.e. Slack/SIM)
- Investigate scheduling escalations utilizing a set of process paths to determine which steps (if any) must be taken
- Process paths can include sending communications to employees, posting new shifts, communicating with field managers, etc.
- Provide communications to associates regarding how/when to operate tools
- Follow up on pending issues
- Provide teammates with a detail of what pending issues still require support
- Communicate with managers and leadership on staffing status, escalations, and operational needs
- Utilize Excel, Slack, and similar platforms to perform daily functions
- All other duties as assigned
About the team
We strive to offer all-inclusive solutions, including program development and real time assistance. Our Northstar is ensuring our field leaders can get back the bandwidth to focus on the basics of developing their people and ensuring their sites offer exceptional customer service. Our commitment to this goal drives us to ask the important question of “what’s not working” or “what can work better” and provide the best possible centralized, streamlined, or automated solution.
BASIC QUALIFICATIONS
- Speak, write, and read fluently in English
PREFERRED QUALIFICATIONS
- Experience communicating with a wide range of stakeholders, including colleagues and leadership, or experience in an operational role
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
LOCATION
USA, FL, Tampa - 20.52 - 29.18 USD hourly
USA, TN, Nashville - 18.46 - 26.25 USD hourly
USA, VA, FairFax - 20.52 - 29.18 USD hourly
USA, VA, Fairfax - 20.52 - 29.18 USD hourly
USA, WA, Bellevue - 21.58 - 29.18 USD hourly
Operations Support Coordinator Job Roles in Virginia
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Search Operations Support Coordinator Jobs in VirginiaOperations Support Coordinator Jobs in Virginia: Frequently Asked Questions
Which companies sponsor visas for operations support coordinators in Virginia?
Virginia's federal contracting corridor is home to some of the most active sponsors. Leidos, Booz Allen Hamilton, SAIC, General Dynamics IT, and Peraton have documented H-1B and employment-based green card filing histories for operations and coordination roles. Logistics and technology firms concentrated around Tysons Corner, Reston, and the Route 1 corridor in Alexandria also sponsor international candidates for these positions.
Which visa types realistically fit operations support coordinator roles in Virginia?
Operations support coordinator roles that require a bachelor's degree in a directly related field can qualify as specialty occupations under the H-1B visa, subject to the annual cap and selection process. The H-1B1 visa applies to Chilean and Singaporean nationals in specialty occupations. Candidates with extraordinary ability may pursue the O-1. For longer-term paths, EB-2 and EB-3 employment-based green cards are common routes through Virginia's large federal contractor employers.
How to find operations support coordinator visa sponsorship jobs in Virginia?
Migrate Mate lists Virginia employers with verified visa sponsorship filing history for operations support coordinator roles, letting you search by location across Northern Virginia, Richmond, and Hampton Roads. Because sponsoring an international hire involves formal filing steps, targeting employers with an established track record matters. Migrate Mate surfaces that filing history so you can focus your applications on companies that have sponsored similar roles before.
Which cities in Virginia have the most operations support coordinator sponsorship jobs?
Northern Virginia dominates, with Fairfax, Reston, McLean, and Arlington home to the highest concentration of federal contractors and technology firms that sponsor operations roles. Alexandria and Tysons Corner follow closely. Richmond has a growing logistics and corporate operations presence, while Hampton Roads hosts defense and maritime operations employers near Norfolk and Virginia Beach that also support international hires.
Are there state-specific factors that affect sponsorship for operations support coordinators in Virginia?
Virginia's heavy concentration of Department of Defense and intelligence community contractors means many operations support roles require security clearances, which can complicate or limit sponsorship for candidates who are not yet U.S. citizens or permanent residents. Roles at civilian-side subsidiaries or commercial divisions of these contractors are often more accessible. Virginia's proximity to major universities like George Mason and Virginia Tech also creates pipelines for F-1 OPT candidates pursuing coordinator positions before transitioning to employer-sponsored status.
What is the prevailing wage for sponsored operations support coordinator jobs in Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.