Operations Support Coordinator Visa Sponsorship Jobs in New York
Operations support coordinator jobs in New York draw from the state's dense concentration of logistics, finance, and media employers. Companies like JPMorgan Chase, Verizon, and major freight and supply chain firms in the New York City metro area regularly hire for these roles. International candidates can pursue sponsorship through the H-1B visa, with green card pathways available for longer-term positions.
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Get Access To All JobsJob Summary
This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The role engages in addressing customer issues and inquiries to ensure utmost customer satisfaction. The role conducts routine installations and configurations and executes scripted change management activities while adhering to incident, change, and problem management processes. The role consistently meets production goals, aligns work with strategy, maintains data confidentiality, and supports department-level operational plans with minimal supervision.
Responsibilities
- Monitors systems to detect performance issues and resolves technical problems on assigned hardware and software platforms/applications using established protocols.
- Identifies incident trends for the purpose of escalating incidents, adhering to strict timeframes, and following established protocols.
- Conducts routine installations and configurations and proficiently assembles and integrates system/products, all in accordance with standard protocols.
- Responds to common service, product, technical, and customer-relations inquiries, addressing problems promptly and appropriately, thereby ensuring a high level of customer satisfaction.
- Executes approved and documented scripted change management activities, adhering rigorously to incident, change, and problem management processes to maintain service quality and compliance.
- Maintains daily production goals and consistently exceeds contract-required response times, ensuring high-quality service delivery.
- Aligns individual work with strategy, collaborates with teams to enhance operations and implement process improvements to standardize processes globally.
- Adheres to established standards, ensuring data confidentiality, and supports execution of business processes with independent judgment.
- Completes process-oriented assignments, shares technical information, and supports department-level operational plans.
- Identifies and solves varied problems and completes day-to-day tasks with forward planning and minimal supervision.
Impact and Scope
Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.
Complexity
Works on assignments that are moderately complex in nature and require intermediate problem resolution.
Minimum Qualifications
- High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
- 4+ years of related work experience, preferably in maintenance, quality, or a related field.
Knowledge and Skills Required
- Agile Methodology
- Amazon Web Services
- Auditing
- Automation
- Business Process
- Business Requirements
- Change Management
- Computer Science
- Data Analysis
- DevOps
- Finance
- Information Systems
- Information Technology Infrastructure Library
- IT Service Management
- Linux
- Microsoft Azure
- Project Management
- SAP Applications
- Scrum (Software Development)
- Technical Support
Cross-Org Skills Required
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Benefits
The pay range for this position is $24 to $34 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including:
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- 15 days paid time off (US benefits overview)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Job
Services
Schedule
Full time
Shift
Shift 1, 0% premium (United States of America)
Travel
25%
Relocation
No
Equal Opportunity Employer (EEO)
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
Job Summary
This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The role engages in addressing customer issues and inquiries to ensure utmost customer satisfaction. The role conducts routine installations and configurations and executes scripted change management activities while adhering to incident, change, and problem management processes. The role consistently meets production goals, aligns work with strategy, maintains data confidentiality, and supports department-level operational plans with minimal supervision.
Responsibilities
- Monitors systems to detect performance issues and resolves technical problems on assigned hardware and software platforms/applications using established protocols.
- Identifies incident trends for the purpose of escalating incidents, adhering to strict timeframes, and following established protocols.
- Conducts routine installations and configurations and proficiently assembles and integrates system/products, all in accordance with standard protocols.
- Responds to common service, product, technical, and customer-relations inquiries, addressing problems promptly and appropriately, thereby ensuring a high level of customer satisfaction.
- Executes approved and documented scripted change management activities, adhering rigorously to incident, change, and problem management processes to maintain service quality and compliance.
- Maintains daily production goals and consistently exceeds contract-required response times, ensuring high-quality service delivery.
- Aligns individual work with strategy, collaborates with teams to enhance operations and implement process improvements to standardize processes globally.
- Adheres to established standards, ensuring data confidentiality, and supports execution of business processes with independent judgment.
- Completes process-oriented assignments, shares technical information, and supports department-level operational plans.
- Identifies and solves varied problems and completes day-to-day tasks with forward planning and minimal supervision.
Impact and Scope
Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.
Complexity
Works on assignments that are moderately complex in nature and require intermediate problem resolution.
Minimum Qualifications
- High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
- 4+ years of related work experience, preferably in maintenance, quality, or a related field.
Knowledge and Skills Required
- Agile Methodology
- Amazon Web Services
- Auditing
- Automation
- Business Process
- Business Requirements
- Change Management
- Computer Science
- Data Analysis
- DevOps
- Finance
- Information Systems
- Information Technology Infrastructure Library
- IT Service Management
- Linux
- Microsoft Azure
- Project Management
- SAP Applications
- Scrum (Software Development)
- Technical Support
Cross-Org Skills Required
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Benefits
The pay range for this position is $24 to $34 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including:
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- 15 days paid time off (US benefits overview)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Job
Services
Schedule
Full time
Shift
Shift 1, 0% premium (United States of America)
Travel
25%
Relocation
No
Equal Opportunity Employer (EEO)
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
Operations Support Coordinator Job Roles in New York
See all Operations Support Coordinator Jobs in New York
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Search Operations Support Coordinator Jobs in New YorkOperations Support Coordinator Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for operations support coordinators in New York?
Large employers in New York's finance, media, logistics, and technology sectors have historically sponsored operations support coordinators. Firms such as JPMorgan Chase, Citigroup, Verizon, and major consulting companies operating in Midtown Manhattan and the broader metro area have filed H-1B petitions for operations and administrative coordination roles. Sponsorship activity is concentrated among employers with established HR infrastructure and recurring international hiring needs.
Which visa types realistically fit operations support coordinator roles in New York?
The H-1B is the primary work visa for operations support coordinators in New York, provided the role requires a bachelor's degree in a directly related field such as business administration, operations management, or a related discipline. For candidates already on F-1 OPT or STEM OPT, the employer does not need to file a petition during that period. EB-2 and EB-3 green card categories are available for longer-term sponsorship through the PERM labor certification process.
How to find operations support coordinator visa sponsorship jobs in New York?
Migrate Mate lists operations support coordinator positions in New York from employers with verified visa sponsorship history, so you can focus on companies that have demonstrated willingness to sponsor rather than applying broadly. The platform covers roles across New York City, Buffalo, and other metro areas. Searching by role and location on Migrate Mate helps narrow results to employers actively filing for operations and coordination positions.
Which cities in New York have the most operations support coordinator sponsorship jobs?
New York City, particularly Manhattan and Brooklyn, accounts for the largest share of operations support coordinator sponsorship activity in the state, driven by the concentration of financial services, media, and corporate headquarters. Albany sees demand from state government contractors and healthcare administrators. Buffalo and Rochester have growing logistics and manufacturing employers that occasionally sponsor for operations coordination roles supporting supply chain functions.
Are there state-specific factors that affect visa sponsorship for operations support coordinators in New York?
New York's dense corporate environment means many operations support coordinator roles sit within large organizations that have dedicated immigration counsel and established sponsorship processes, which can simplify the H-1B filing experience. The state's strong university system also creates a pipeline of F-1 students on OPT who transition into these roles. Candidates should confirm that a specific role requires a relevant bachelor's degree, as that qualification is necessary to support an H-1B specialty occupation petition.
What is the prevailing wage for sponsored operations support coordinator jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.