Product Engineer Visa Sponsorship Jobs in West Virginia
Product engineer visa sponsorship jobs in West Virginia are concentrated in the energy, chemical manufacturing, and aerospace sectors. Companies like Chemours in Parkersburg, Northrop Grumman in Rocket Center, and Dow in South Charleston have sponsored engineering roles. Morgantown and Charleston see the most activity, often connected to West Virginia University's STEM pipeline.
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Get Access To All JobsMust Have Technical/Functional Skills
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Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues.
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With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service.
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Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe.
-
Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements.
Roles & Responsibilities
Network (LAN, WAN and Wireless)
- Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification
- Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
- TCP/IP, DHCP, Subnetting, VLAN, POE
- Experience with packet capturing example: Wire Shark
- Network maintenance, support and refresh
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Data Center (Server Room) Management
- Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)
- Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Server Management
- Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
- DHCP, DNS, Print Server, File Shares, Microsoft SCCM
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
- Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS
- Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware
- Knowledge of Server 2012/2016 Policy and Security Management
Critical plant floor hardware support
- Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.)
- ANDON and PLC (Programmable Logical Controls) support knowledge
- First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME’s)
- Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management
- Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time
- On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime
Others Must Have Attributes for Level 3
- Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment
- Ready to travel to other Toyota sites/locations within the US to support on a short basis.
- Strong team worker with professional demeanor and strong ethics
- Good written and oral communication skills are required
- Experience with remote control tools and remote support (off-site)
- Ongoing support of various Manufacturing computer systems
- Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects
- Change Management process
- Associate or bachelor’s degree in computer information systems, Computer Science or related field
- TMMBC English 50%-100% Competence
Nice To Have
- Experience and/or knowledge of PLC’s a plus.
- Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition)
- Knowledge of iGear, Kepware, or other machine data gathering tools
- SQL Server database administration (backups, security, monitoring, etc.)
- Manage storage and backup systems
- Previous experience supporting a large corporate, manufacturing environment
- Experience supporting and troubleshooting Business and Mission Critical applications
- 3 to 5 years of experience performing Level 3 responsibilities
- Knowledge of Cisco Voice over IP hardware/software/server operation/configuration
- Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries.
- Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
- Troubleshoot Operating System issue. Connection issues with LAN/WAN.
- Update tickets with accurate and timely records of work performed, and resolution details
- Maintain and contribute to a knowledge base.
- Coordinate hardware warranty repair.
- Perform inventory management activities as required in coordination with asset management and other corporate groups.
- Escalate to 3rd party vendors when necessary
- Responsible for raising and coordinating problem management issues
- Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management.
- Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling.
- In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
- Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
- Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
- Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
- Primary responsibility to manage End User related incidents and requests.
- Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $70,000 to $80,000 Per Annum
TCS Employee Benefits Summary:
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Mater
Location
Buffalo, WV
Job Function
TECHNOLOGY
Role
Engineer
Job Id
406658
Desired Skills
IT Infrastructure
Salary Range
$70,000-$80,000 a year
Qualifications
BACHELOR OF COMPUTER SCIENCE
Must Have Technical/Functional Skills
-
Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues.
-
With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service.
-
Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe.
-
Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements.
Roles & Responsibilities
Network (LAN, WAN and Wireless)
- Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification
- Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
- TCP/IP, DHCP, Subnetting, VLAN, POE
- Experience with packet capturing example: Wire Shark
- Network maintenance, support and refresh
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Data Center (Server Room) Management
- Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)
- Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Server Management
- Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
- DHCP, DNS, Print Server, File Shares, Microsoft SCCM
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
- Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS
- Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware
- Knowledge of Server 2012/2016 Policy and Security Management
Critical plant floor hardware support
- Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.)
- ANDON and PLC (Programmable Logical Controls) support knowledge
- First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME’s)
- Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management
- Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time
- On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime
Others Must Have Attributes for Level 3
- Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment
- Ready to travel to other Toyota sites/locations within the US to support on a short basis.
- Strong team worker with professional demeanor and strong ethics
- Good written and oral communication skills are required
- Experience with remote control tools and remote support (off-site)
- Ongoing support of various Manufacturing computer systems
- Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects
- Change Management process
- Associate or bachelor’s degree in computer information systems, Computer Science or related field
- TMMBC English 50%-100% Competence
Nice To Have
- Experience and/or knowledge of PLC’s a plus.
- Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition)
- Knowledge of iGear, Kepware, or other machine data gathering tools
- SQL Server database administration (backups, security, monitoring, etc.)
- Manage storage and backup systems
- Previous experience supporting a large corporate, manufacturing environment
- Experience supporting and troubleshooting Business and Mission Critical applications
- 3 to 5 years of experience performing Level 3 responsibilities
- Knowledge of Cisco Voice over IP hardware/software/server operation/configuration
- Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries.
- Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
- Troubleshoot Operating System issue. Connection issues with LAN/WAN.
- Update tickets with accurate and timely records of work performed, and resolution details
- Maintain and contribute to a knowledge base.
- Coordinate hardware warranty repair.
- Perform inventory management activities as required in coordination with asset management and other corporate groups.
- Escalate to 3rd party vendors when necessary
- Responsible for raising and coordinating problem management issues
- Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management.
- Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling.
- In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
- Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
- Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
- Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
- Primary responsibility to manage End User related incidents and requests.
- Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $70,000 to $80,000 Per Annum
TCS Employee Benefits Summary:
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Mater
Location
Buffalo, WV
Job Function
TECHNOLOGY
Role
Engineer
Job Id
406658
Desired Skills
IT Infrastructure
Salary Range
$70,000-$80,000 a year
Qualifications
BACHELOR OF COMPUTER SCIENCE
Product Engineer Job Roles in West Virginia
See all 11+ Product Engineer Jobs in West Virginia
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Search Product Engineer Jobs in West VirginiaProduct Engineer Jobs in West Virginia: Frequently Asked Questions
Which companies sponsor visas for product engineers in West Virginia?
The most active visa sponsors for product engineers in West Virginia tend to be large manufacturers and defense contractors. Chemours, Dow, Bayer CropScience, and Northrop Grumman have histories of sponsoring H-1B workers in engineering roles. Chemical and advanced materials companies along the Kanawha Valley corridor account for a significant share of sponsorship activity in the state.
Which visa types are most common for product engineer roles in West Virginia?
The H-1B is the most common visa category for product engineers in West Virginia, as the role typically qualifies as a specialty occupation requiring at least a bachelor's degree in engineering or a closely related field. Employers in defense and manufacturing may also support TN visas for Canadian and Mexican nationals, and some multinational manufacturers use L-1B visas for intracompany transfers.
Which cities in West Virginia have the most product engineer sponsorship jobs?
Charleston and the surrounding Kanawha Valley are the primary hub for product engineer sponsorship jobs in West Virginia, driven by the chemical and energy manufacturing industries concentrated there. Morgantown is a secondary market with activity tied to West Virginia University research partnerships and technology-adjacent employers. Parkersburg and Bridgeport also see occasional openings from manufacturing and aerospace firms.
How to find product engineer visa sponsorship jobs in West Virginia?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find product engineer roles in West Virginia without sorting through positions that won't support international candidates. You can filter by state and job function to surface relevant openings at chemical manufacturers, defense contractors, and energy companies that have sponsored engineering visas in this state before.
Are there any state-specific considerations for product engineers seeking visa sponsorship in West Virginia?
West Virginia's product engineering roles are heavily concentrated in legacy industrial sectors, so degree alignment matters more than in software-heavy markets. Employers in chemical processing and defense manufacturing tend to require degrees in mechanical, chemical, or materials engineering specifically, which directly affects specialty occupation determinations for H-1B petitions. West Virginia University's engineering programs also create a local talent pipeline that some employers draw on when evaluating international candidates.
What is the prevailing wage for sponsored product engineer jobs in West Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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