Claims Resolution Specialist Jobs in USA with Visa Sponsorship
Claims Resolution Specialists are regularly sponsored for H-1B and TN visas when the role requires a bachelor's degree in a business, finance, or healthcare-related field. Employers in insurance, healthcare, and financial services are among the most active sponsors for this position. For detailed occupation requirements, see the O*NET profile.
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In this role, you will manage, investigate, and resolve assigned Property Contents Claims that present high exposure or more complex under limited supervision. You will inspect, compile and value inventory of damaged/lost contents associated with property claims and provide policyholders with exceptional customer service. You may assist Claims Representatives with in-person inspection/policyholder contact where necessary, and act as technical resource for other Contents Specialists. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. Employees may apply for a new role after completing 12 months of employment in their current position.
Responsibilities
- Handles a majority of large loss claims assigned under little supervision.
- Investigates, determines coverage of loss, and adjusts all elements of Property Loss claims of high severity.
- Performs full on-site inventory inspection and scope of damages and able to communicate such to both policyholders and vendors.
- Provides quality customer service. Provides insured with policy information to include coverage, limitations, and able to explain settlement effectively.
- Oversees coordination of contents vendors, some which are third-party —including contractors, emergency repair teams, and cleaning services, negotiates service scopes and estimates, monitors performance, and ensure compliance with contract terms and safety standards.
- May be asked to perform field assist on files handled by other property departments with in-person inspection and/or policyholder contact when needed.
- Takes initiative to stay current on personal-property standards, market trends, and products through continuing education, seminars, and industry publications.
Qualifications
- Strong written and oral communications skills required.
- Good interpersonal, analytical and negotiation skills required.
- Effective negotiation skills.
- Customer service experience preferred.
- Knowledge of coverages provided within various homeowner policies.
- Ability to effectively and independently manage workload while exhibiting good judgment.
- Experience in interior design, electronics, appliances, antique-collectibles, clothing and furniture retail preferred.
- The capabilities, skills and knowledge required is normally acquired through a Bachelor’s degree or equivalent experience.
- Ability to obtain proper licensing as required.
- Completion of advanced property training.
About us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
Description
In this role, you will manage, investigate, and resolve assigned Property Contents Claims that present high exposure or more complex under limited supervision. You will inspect, compile and value inventory of damaged/lost contents associated with property claims and provide policyholders with exceptional customer service. You may assist Claims Representatives with in-person inspection/policyholder contact where necessary, and act as technical resource for other Contents Specialists. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. Employees may apply for a new role after completing 12 months of employment in their current position.
Responsibilities
- Handles a majority of large loss claims assigned under little supervision.
- Investigates, determines coverage of loss, and adjusts all elements of Property Loss claims of high severity.
- Performs full on-site inventory inspection and scope of damages and able to communicate such to both policyholders and vendors.
- Provides quality customer service. Provides insured with policy information to include coverage, limitations, and able to explain settlement effectively.
- Oversees coordination of contents vendors, some which are third-party —including contractors, emergency repair teams, and cleaning services, negotiates service scopes and estimates, monitors performance, and ensure compliance with contract terms and safety standards.
- May be asked to perform field assist on files handled by other property departments with in-person inspection and/or policyholder contact when needed.
- Takes initiative to stay current on personal-property standards, market trends, and products through continuing education, seminars, and industry publications.
Qualifications
- Strong written and oral communications skills required.
- Good interpersonal, analytical and negotiation skills required.
- Effective negotiation skills.
- Customer service experience preferred.
- Knowledge of coverages provided within various homeowner policies.
- Ability to effectively and independently manage workload while exhibiting good judgment.
- Experience in interior design, electronics, appliances, antique-collectibles, clothing and furniture retail preferred.
- The capabilities, skills and knowledge required is normally acquired through a Bachelor’s degree or equivalent experience.
- Ability to obtain proper licensing as required.
- Completion of advanced property training.
About us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
How to Get Visa Sponsorship as a Claims Resolution Specialist
Target industries with established sponsorship track records
Insurance carriers, managed care organizations, and large hospital systems file the most H-1B petitions for Claims Resolution Specialists. Focusing your search on these sectors significantly improves your odds of finding an employer willing to sponsor.
Confirm your degree field supports a specialty occupation argument
USCIS requires a direct connection between your degree field and the role. Degrees in health information management, finance, business administration, or a related discipline strengthen the specialty occupation case for claims-focused positions.
Ask about sponsorship before the final interview stage
Raise the sponsorship question early, ideally after a recruiter confirms genuine interest. Waiting until an offer is extended wastes both sides' time if the employer has a firm no-sponsorship policy for this role.
Highlight systems and regulatory knowledge in your application
Employers justify sponsorship by demonstrating specialized need. Proficiency in claims management platforms, knowledge of payer contracts, or experience with denial management workflows makes the specialty occupation argument considerably easier to support.
Understand that TN visa eligibility depends on your specific duties
Canadian and Mexican nationals may qualify under TN if the role aligns with an eligible occupation such as accountant or management consultant. The job duties, not just the title, determine whether TN classification applies.
Browse verified sponsoring employers on Migrate Mate
Not every employer advertising a Claims Resolution Specialist role will sponsor. Migrate Mate filters for employers with active sponsorship history, saving you from applying to positions where visa support is unlikely from the outset.
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Get Access To All JobsFrequently Asked Questions
Can a Claims Resolution Specialist role qualify as a specialty occupation for H-1B purposes?
Yes, but it requires careful documentation. USCIS looks for a direct relationship between the job duties and a specific bachelor's degree field. Roles involving complex payer contract interpretation, regulatory compliance, or denial analysis in healthcare or insurance are the strongest candidates. Generic claims processing positions with no degree requirement typically do not qualify.
Which visa types are most commonly used to sponsor Claims Resolution Specialists?
The H-1B is the most common path. Canadian nationals may qualify under the TN visa if their duties map to an eligible USMCA occupation and their degree supports that classification. Australians with relevant qualifications may qualify for the E-3. The right visa depends on your nationality, degree field, and the specific responsibilities of the role.
What degree do I need to get sponsored as a Claims Resolution Specialist?
Most employers filing H-1B petitions for this role require a bachelor's degree in health information management, business administration, finance, healthcare administration, or a closely related field. A general business degree can work if your coursework or experience is demonstrably relevant to claims operations and denial resolution.
How do I find Claims Resolution Specialist jobs where employers are open to sponsorship?
Most job postings don't state sponsorship willingness upfront, which makes filtering difficult. Migrate Mate surfaces roles from employers with verified sponsorship histories, so you can focus your applications on companies that have demonstrated a willingness to file petitions for positions like this one.
Are H-1B approvals common for this job title, and what affects approval odds?
Approval rates for claims-related roles vary considerably. Petitions that clearly document why the position requires a specific degree field, and where the offered duties go beyond routine processing, tend to perform better. Employers with prior approvals for similar roles and those working with experienced immigration counsel also see stronger outcomes. The H-1B lottery remains the primary obstacle regardless of petition quality.
What is the prevailing wage requirement for sponsored Claims Resolution Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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