Club Manager Jobs in USA with Visa Sponsorship
Club Manager roles can qualify for H-1B visa or TN visa sponsorship when the position requires a bachelor's degree in hospitality management, business administration, or a related field. Employers typically file a Labor Condition Application with DOL before sponsoring, and prevailing wage compliance is mandatory.
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The Guest Relations Manager is responsible for managing all front desk operations and motivating a team in a Forbes Five Star Service environment.
Essential Functions
- Manages all Front Office department team members.
- Responsible for front desk staff, including hiring, scheduling, training, counseling, and discipline.
- Assists in the preparation of staff schedules to ensure the best operational effectiveness within budgetary guidelines.
- Manages human resources functions including recruiting, selection, orientation, training, performance planning and evaluations, pay and reward programs.
- Ensures the front office has the proper information and equipment to complete department functions. Prioritizes and organizes all projects that pertain to improving front office functions.
- Responsible for maintaining proper organization of the front desk, Front Door and Bell Desk. Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs guest service and front desk agents in the details of work. Observes performance and encourages improvement.
- Uses creative management skills to solve problems. Ensures compliance with The Boca Raton standards to ensure consistent high quality guest relations.
- Manages desk through times of stress and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgement.
- Handles guest relocations as required.
- Assists other guest services areas with daily operations and supervision.
- Manages Operations to ensure profitability, control costs and quality standards to ensure total guest satisfaction.
- Prepares daily forecast of expected arrivals and departures.
- Administration of all personnel files, including training records. Responsible for all personnel administrative records includes monitoring payroll vacations requests, portages collection and assist in monitoring distribution sales/payout gratuities.
Knowledge, Skills and Abilities:
- Ability to read, write, speak and understand the English language to communicate effectively with guests and employees.
- Ability to access and accurately input information using a moderately complex computer system, including property management systems.
- Knowledge in Microsoft Office, Word and Excel.
- Strong commands of Opera, ALICE, HotSoS, and Rex.
- Ability to understand guest needs and expectations and deliver superior customer services with a little input from others.
- Able to perform job with attention to details and the ability to organize and handle multiple tasks effectively.
- Effective verbal and written communication skills in English.
- Ability to be fully available and flexible in availability to accommodate hotel occupancy and business demand.
- Trainer skills and ability to mentor and develop team members.
- Ability to successfully motivate and lead a team.
- Ability to plan and organize large projects.
Personality
- Mature, outgoing, charming
- Creative, enthusiastic, innovative
- Extrovert, sociable, passionate
Education/Experience Requirements:
- Minimum 2 year of experience working in a 5-star hotel environment.
- A minimum of 1 years of Front Office management experience.
- Bachelors in Hospitality or Hotel Management preferred.
Physical Requirements
Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.
In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Summary
The Guest Relations Manager is responsible for managing all front desk operations and motivating a team in a Forbes Five Star Service environment.
Essential Functions
- Manages all Front Office department team members.
- Responsible for front desk staff, including hiring, scheduling, training, counseling, and discipline.
- Assists in the preparation of staff schedules to ensure the best operational effectiveness within budgetary guidelines.
- Manages human resources functions including recruiting, selection, orientation, training, performance planning and evaluations, pay and reward programs.
- Ensures the front office has the proper information and equipment to complete department functions. Prioritizes and organizes all projects that pertain to improving front office functions.
- Responsible for maintaining proper organization of the front desk, Front Door and Bell Desk. Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs guest service and front desk agents in the details of work. Observes performance and encourages improvement.
- Uses creative management skills to solve problems. Ensures compliance with The Boca Raton standards to ensure consistent high quality guest relations.
- Manages desk through times of stress and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgement.
- Handles guest relocations as required.
- Assists other guest services areas with daily operations and supervision.
- Manages Operations to ensure profitability, control costs and quality standards to ensure total guest satisfaction.
- Prepares daily forecast of expected arrivals and departures.
- Administration of all personnel files, including training records. Responsible for all personnel administrative records includes monitoring payroll vacations requests, portages collection and assist in monitoring distribution sales/payout gratuities.
Knowledge, Skills and Abilities:
- Ability to read, write, speak and understand the English language to communicate effectively with guests and employees.
- Ability to access and accurately input information using a moderately complex computer system, including property management systems.
- Knowledge in Microsoft Office, Word and Excel.
- Strong commands of Opera, ALICE, HotSoS, and Rex.
- Ability to understand guest needs and expectations and deliver superior customer services with a little input from others.
- Able to perform job with attention to details and the ability to organize and handle multiple tasks effectively.
- Effective verbal and written communication skills in English.
- Ability to be fully available and flexible in availability to accommodate hotel occupancy and business demand.
- Trainer skills and ability to mentor and develop team members.
- Ability to successfully motivate and lead a team.
- Ability to plan and organize large projects.
Personality
- Mature, outgoing, charming
- Creative, enthusiastic, innovative
- Extrovert, sociable, passionate
Education/Experience Requirements:
- Minimum 2 year of experience working in a 5-star hotel environment.
- A minimum of 1 years of Front Office management experience.
- Bachelors in Hospitality or Hotel Management preferred.
Physical Requirements
Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.
In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Club Manager
Frame your degree for specialty occupation
Club Manager roles only qualify for H-1B sponsorship if the position genuinely requires a specific bachelor's degree. Document how your hospitality management or business degree directly applies to the role's duties, not just your years of experience.
Search DOL filings to find active sponsors
Use Migrate Mate to find employers with verified LCA filing history for Club Manager and hospitality management roles, so you're targeting companies that have already navigated the sponsorship process for positions like yours.
Verify your wage against OFLC prevailing rates
Before accepting an offer, run your job title and location through the OFLC Wage Search to confirm the offered salary meets the DOL prevailing wage requirement. An offer below that threshold will stall your LCA certification.
Clarify TN eligibility if you're Canadian or Mexican
TN status covers hotel managers under the USMCA profession list, but the role title matters. Confirm your offer letter uses qualifying language and that your degree aligns with the managerial classification before your employer prepares TN documentation.
Get your employer to document specialty occupation early
USCIS scrutinizes Club Manager petitions because the role can appear generalist. Ask your employer to include an organizational chart, a detailed duties breakdown, and evidence that a degree in a specific field is an industry-standard requirement for the position.
Account for H-1B lottery timing in your job search
H-1B sponsorship for Club Manager roles is subject to the annual cap and lottery. If you're not already in H-1B status, target employers who can file in April and plan for a potential October 1 start date, not an immediate one.
Frequently Asked Questions
Does a Club Manager role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer structures the position. USCIS requires that the role normally demand a bachelor's degree in a specific field, such as hospitality management or business administration. Generic management roles that accept any degree often fail this test. Employers who clearly document that the job requires specialized knowledge tied to a specific degree field have stronger petitions.
Can a Club Manager qualify for TN visa status?
Yes, if you're a Canadian or Mexican national and the role qualifies as a hotel manager under the USMCA profession list. The job title in your offer letter matters, and your degree must align with the managerial classification. Not every club management role will fit neatly into the TN visa category, so your employer's documentation needs to be precise.
Do Club Manager employers typically sponsor visas, and where can I find them?
Some do, particularly larger hospitality groups, resort operators, and private club management companies that regularly hire international talent. Migrate Mate lists employers with verified sponsorship filing history for hospitality and management roles, so you can focus your search on companies already familiar with the sponsorship process.
Will USCIS issue a Request for Evidence for a Club Manager H-1B petition?
Requests for Evidence are common for hospitality management roles because USCIS may question whether the position truly requires a specific degree. Employers can reduce this risk by submitting a detailed duties description, an organizational chart showing where the role sits, and evidence from industry standards that a degree in hospitality management or business is a baseline requirement for the position.
What degree is typically required for Club Manager visa sponsorship?
Most successful H-1B petitions for Club Manager roles cite a bachelor's degree in hospitality management, hotel and restaurant management, or business administration with a hospitality concentration. Degrees in unrelated fields weaken the specialty occupation argument. If your degree is in a different area, your employer will need to show a direct and logical connection between your field of study and the specific duties of the role.
What is the prevailing wage requirement for sponsored Club Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.