Equipment Service Technician Jobs in USA with Visa Sponsorship
Equipment Service Technicians are hired on H-1B, TN, and E-3 visas when the role requires a bachelor's degree in mechanical, electrical, or systems engineering. Employers in medical device, industrial, and manufacturing sectors sponsor regularly, though degree-to-role alignment is the critical hurdle. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.
Position Summary:
- The Service Technician reports to the Service Manager
- Located in Austin, TX
- Field Based - Full Time
- Travel up to 25% required
- On Call rotation nights and weekends
TriMark USA is seeking a skilled and customer-focused Service Technician to support our commercial kitchen equipment customers. This role is responsible for diagnosing, repairing and maintaining commercial cooking equipment within customer facilities. This role ensures equipment reliability, food safety, and operational continuity for restaurants, healthcare facilities, hospitality, education, and other foodservice operations supported by TriMark USA.
The ideal candidate is technically skilled, customer-focused, safety-driven, and experienced in servicing gas and electric hot-side equipment in high-volume commercial kitchen environments.
ESSENTIAL FUNCTIONS & KEY RESPONSIBILITIES
- Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens
- Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools
- Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices
- Ensure compliance with manufacturer specifications and safety standards
- Perform routine preventative maintenance to extend equipment life and reduce downtime
- Calibrate temperature controls and test safety mechanisms
- Provide professional, on-site customer support
- Clearly explain repair findings, recommendations, and preventative measures
- Complete service documentation accurately and in a timely manner
- Maintain strong relationships with clients and internal dispatch teams
- Follow all OSHA, local, and company safety standards
- Ensure job sites are clean and safe before departure
REQUIRED QUALIFICATIONS:
- 1-2+ years of experience servicing commercial cooking equipment (hot side)
- Strong understanding of gas systems, electrical components, and mechanical systems
- Ability to read wiring diagrams and service manuals
- Valid driver’s license with clean driving record
- Ability to lift 75+ pounds and work in confined or high-temperature environments
PREFERRED QUALIFICATIONS
- CFESA certification
- Factory training on major hot-side manufacturers
- Basic refrigeration equipment knowledge (a plus)
- Experience in foodservice, hospitality, or institutional environments
CORE COMPETENCIES:
- Technical troubleshooting expertise
- Strong customer service orientation
- Accountability and ownership
- Team collaboration
- Time management and route efficiency
- Attention to detail and safety awareness
- Ability to work independently with minimal supervision
COMPENSATION
The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate’s unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.
In addition to base salary, this role will be eligible for participation in TriMark’s benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
BENEFITS
- Competitive compensation
- Portal to portal pay
- Overtime opportunities
- Company vehicle
- Company credit card for all travel expenses
- Company cell phone
- Medical, dental, vision benefits from Day One!
- 401(k) with company match
- Paid time off and holidays
- Ongoing technical training and certification support - CFESP prep programs, hands-on manufacturers training
- Tuition reimbursement for additional certifications
- Career progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles
TriMark’s commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.
TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com.
INTRODUCTION
TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.
Position Summary:
- The Service Technician reports to the Service Manager
- Located in Austin, TX
- Field Based - Full Time
- Travel up to 25% required
- On Call rotation nights and weekends
TriMark USA is seeking a skilled and customer-focused Service Technician to support our commercial kitchen equipment customers. This role is responsible for diagnosing, repairing and maintaining commercial cooking equipment within customer facilities. This role ensures equipment reliability, food safety, and operational continuity for restaurants, healthcare facilities, hospitality, education, and other foodservice operations supported by TriMark USA.
The ideal candidate is technically skilled, customer-focused, safety-driven, and experienced in servicing gas and electric hot-side equipment in high-volume commercial kitchen environments.
ESSENTIAL FUNCTIONS & KEY RESPONSIBILITIES
- Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens
- Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools
- Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices
- Ensure compliance with manufacturer specifications and safety standards
- Perform routine preventative maintenance to extend equipment life and reduce downtime
- Calibrate temperature controls and test safety mechanisms
- Provide professional, on-site customer support
- Clearly explain repair findings, recommendations, and preventative measures
- Complete service documentation accurately and in a timely manner
- Maintain strong relationships with clients and internal dispatch teams
- Follow all OSHA, local, and company safety standards
- Ensure job sites are clean and safe before departure
REQUIRED QUALIFICATIONS:
- 1-2+ years of experience servicing commercial cooking equipment (hot side)
- Strong understanding of gas systems, electrical components, and mechanical systems
- Ability to read wiring diagrams and service manuals
- Valid driver’s license with clean driving record
- Ability to lift 75+ pounds and work in confined or high-temperature environments
PREFERRED QUALIFICATIONS
- CFESA certification
- Factory training on major hot-side manufacturers
- Basic refrigeration equipment knowledge (a plus)
- Experience in foodservice, hospitality, or institutional environments
CORE COMPETENCIES:
- Technical troubleshooting expertise
- Strong customer service orientation
- Accountability and ownership
- Team collaboration
- Time management and route efficiency
- Attention to detail and safety awareness
- Ability to work independently with minimal supervision
COMPENSATION
The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate’s unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.
In addition to base salary, this role will be eligible for participation in TriMark’s benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
BENEFITS
- Competitive compensation
- Portal to portal pay
- Overtime opportunities
- Company vehicle
- Company credit card for all travel expenses
- Company cell phone
- Medical, dental, vision benefits from Day One!
- 401(k) with company match
- Paid time off and holidays
- Ongoing technical training and certification support - CFESP prep programs, hands-on manufacturers training
- Tuition reimbursement for additional certifications
- Career progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles
TriMark’s commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.
TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com.
How to Get Visa Sponsorship as an Equipment Service Technician
Target degree-forward job postings
Employers must prove the role requires a specific bachelor's degree to support an H-1B petition. Look for postings that list an engineering or technical degree as required, not preferred, that distinction directly affects whether USCIS will approve the petition.
Focus on medical device and industrial OEMs
Original equipment manufacturers in medical devices, semiconductor equipment, and industrial automation sponsor Equipment Service Technicians more consistently than general contractors. These companies have dedicated immigration counsel and established LCA filing processes already in place.
Align your degree to the service domain
A mechanical engineering degree supporting HVAC equipment, or a biomedical engineering degree supporting surgical systems, creates a clear specialty occupation argument. The closer your field of study matches the equipment category, the stronger your employer's H-1B petition becomes.
Australian nationals should prioritize the E-3
The E-3 visa has no lottery, no annual cap pressure, and processes in days at Australian consulates. Equipment Service roles in engineering-heavy environments qualify as specialty occupations, making the E-3 a faster and more predictable sponsorship path than the H-1B.
Canadian and Mexican engineers should consider TN status
TN visa classification covers engineers under USMCA. If your role involves engineering judgment, diagnosing complex equipment failures, designing maintenance protocols, a TN as an engineer can apply, and it doesn't require an employer to file a petition with USCIS.
Request a detailed job description before applying
USCIS scrutinizes Equipment Service Technician petitions because the title doesn't always signal a degree-required role. Ask hiring managers early whether the posted role is structured for degree holders, this saves time and clarifies whether sponsorship is actually viable.
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Get Access To All JobsFrequently Asked Questions
Do Equipment Service Technician roles qualify for H-1B sponsorship?
They can, but it depends on how the role is structured. USCIS requires the position to qualify as a specialty occupation, meaning the employer must demonstrate that a specific bachelor's degree is a normal minimum requirement for the role. Equipment Service Technician positions tied to complex medical, semiconductor, or industrial systems, where an engineering degree is genuinely required, have a stronger case than general field service roles.
What degree do I need for an Equipment Service Technician visa sponsorship?
Mechanical engineering, electrical engineering, biomedical engineering, and systems engineering are the degrees most commonly aligned with sponsored Equipment Service Technician roles. The degree field must match the equipment category, a biomedical engineering degree supports medical device service roles more cleanly than a general business degree would. USCIS will examine the connection between your degree and the specific equipment you'll service.
How do I find Equipment Service Technician jobs that offer visa sponsorship?
Migrate Mate lists Equipment Service Technician roles filtered specifically for visa sponsorship, so you're not sifting through postings from employers who won't sponsor. Focus on roles at companies with prior LCA filing history in your equipment category, medical device OEMs, semiconductor equipment manufacturers, and large industrial automation firms are the most consistent sponsors.
Are H-1B approval rates good for Equipment Service Technicians?
USCIS issues Requests for Evidence at higher rates for job titles that sound more vocational than professional. Equipment Service Technician petitions are more likely to receive RFEs than titles like Field Applications Engineer or Systems Engineer. Employers who have successfully sponsored this title before, and who can document degree requirements in the role's job description, see significantly better outcomes than first-time filers.
Can I get visa sponsorship as an Equipment Service Technician without a four-year degree?
Without a bachelor's degree, H-1B sponsorship is very difficult for this role because specialty occupation status depends on degree requirements. The three-for-one rule, where three years of relevant work experience substitutes for one year of education, can theoretically apply, but USCIS scrutinizes experience-based equivalency claims closely. TN classification for Canadian and Mexican nationals in engineering roles is a possible alternative if the position involves genuine engineering work.
What is the prevailing wage requirement for sponsored Equipment Service Technician jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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