Clarification from the agency

All U.S. Citizens. If selected, if the applicants choose a location outside of their commuting area (50 miles or less), they will be responsible for relocation expenses. This position is not remote or virtual.

• Provide case management services including coordination of all rehabilitation services, employment services, documentation of progress and adjustment, and maintenance of case records according to VA regulations.
• Provide training and supervision to contract service providers to ensure that the services rendered are appropriate and in accordance with accepted professional standards.
• Provide coordination of all rehabilitation services such as financial decisions, adjust rehabilitation plans, and coordinate employment services.
• Implement minor adjustments to rehabilitation plans, if necessary, for the Veteran to meet the goals of the original plan.
• Research resources and funding available in the community for consumers.
• Provide comprehensive employment and post-employment services which include assessing employability and assisting in the development of an employment assistance plan.
• Responsible for the provision, supervision, and coordination of the rehabilitation services for Veterans or service members participating in the various programs.

Conditions of employment

As a condition of employment for accepting this position, you may be required to serve a 1 year or 2-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the Agency;
• whether your continued employment would advance organizational goals of the Agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary or trial period
• Subject to background/security investigation
• Required to attend an 8 week training session, which may require travel.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
• Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet all requirements by the cut-off date and/or closing date of this job opportunity announcement, 07/17/2026.

NOTE: Applicants must meet both the Individual Occupational Requirement (IOR) and the Specialized Experience as stated below.

Individual Occupational Requirement (IOR):

Education
Undergraduate and Graduate Education: Major study - vocational rehabilitation, vocational or educational counseling, or other fields related to the position.

OR

Experience
Specialized Experience (for positions above GS-5): Examples of qualifying specialized experience include:

• Work that required obtaining and applying occupational information for people with disabilities, knowledge of the interrelationships of the involved professional and specialist services, and skill in employing the methodology and techniques of counseling to motivate and encourage individuals served by the program.
• Experience that demonstrated knowledge of the vocational rehabilitation problems characteristic of the disabled, including familiarity with available resources and skill in identifying, evaluating, and making effective use of such resources to serve individuals with disabilities; or of the disadvantaged, including knowledge of adjustment problems of the educationally or culturally disadvantaged, familiarity with available adult education and training resources, and ability to recognize problem areas needing special attention.
• Experience in vocational guidance or teaching in a recognized vocational rehabilitation program or school, developmental or supervisory work in programs of vocational rehabilitation or training programs for the disadvantaged, or personnel or employment placement work that provided extensive knowledge of the training and adjustment requirements necessary to place persons having disabilities or social adjustment problems.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Applicants who do not fully address in their resumes the experience needed for the position (as described in the job opportunity announcement), or who do not possess the education to substitute for it, will not be referred for further consideration. After you have met the minimum qualifications, if you are referred for consideration you will be rated on the following the USA Hire competencies (KSAs) based on your application for this position:

• Attention to Detail
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

• Therapy and Counseling
• Planning and Evaluating
• Partnering
• Customer Service
• Organizational Awareness

Required Documents:

• Resume

• You must provide a resume detailing your specialized experience and competencies relevant to the position.
• For qualifications determinations your resume must reflect hours worked per week, the inclusive dates of employment, and the level of your experience. If your resume does not reflect this information you will not receive credit for the experience.
• If you submit more than one copy of your resume, the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application. We would recommend that you not submit more than one version of your resume.
• If your resume includes a photograph or other inappropriate material or content, we will not use it to make eligibility and qualification determinations, and you may not be considered further for the vacancy.

• If you are basing all or some of your qualifications on education or if a degree is required for the position, a transcript must be included as part of your application package.
• An unofficial transcript may be submitted; however, it must reflect the applicant's name, school name, course names, levels, credits earned, grades received, and degree conferred if applicable.
• Your transcript (official or unofficial) must reflect the degree conferred date if you are substituting a degree for experience.
• A photocopy of your degree is not acceptable in lieu of a transcript.
• An official transcript will be required later if you are selected for the position.
• Whenever possible it is preferable that you submit copies of official transcripts. Unofficial transcripts may lack essential information necessary for a full evaluation of your qualifications.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• CTAP/ICTAP Documents
• PCS Orders
• Performance Appraisal
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

• A legible copy of your DD Form 214, "Certificate of Release or Discharge from Active Duty," showing all dates of service as well as character of service (Honorable, General, etc.) is required. The member copy 2 or 4 of your DD Form 214 is preferable, as they show the characterization of service. Copies of DD-214s can be requested from the National Archives.
• Current active-duty members must submit a signed statement of service from their commander dated within the last 120 days that reflects their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so that eligibility can be determined.
• Veterans and others (Spouse, Parents, Widows/Widowers) claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
• If you are unsure as to whether you qualify for Veterans' preference, consult the U.S. Department of Labor's Veterans' Preference Advisor.

• Certification of expected separation or reduction-in-force separation notice; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from; or
• Worker's compensation separation (agency certification of inability to place employee and notification of separation or a separation SF-50); or
• Disability annuity termination (notification from OPM of disability annuity termination and separation SF-50 of the last position held); or
• Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456 (certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held).

Next steps