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Day - 08 Hour (United States of America)
This is a Stanford Medicine Partners job.

A Brief Overview

The Vice President of Operations is responsible for the overall operational success of Stanford Medicine Partners (SMP). This executive provides strategic and operational leadership across the core operations of SMP to ensure high-quality patient care, operational efficiency, financial performance, and patient experience. The role collaborates closely with the Executive Leadership Team, senior medical leaders, administrative teams, and enterprise peers to advance innovative care delivery, performance improvement, and growth initiatives, including activation and operational readiness of new facilities.

Locations

Stanford Medicine Partners

What you will do

• Strategic Leadership and Planning
• Collaborate with the Executive Leadership Team to develop and implement SMP’s Strategic Project Plan (SPP) and Fiscal Year operational plans.
• Establish and monitor budgets, resource allocation, and policies in partnership with senior leaders.
• Lead performance improvement initiatives to optimize clinical quality, patient access, cost management, and patient satisfaction.
• Pilot and disseminate best practices across SMP
• SMP Operational Management
• Oversee daily core operations across SMP by overseeing the Executive Directors of Operations and Senior Director of Clinical operations.
• Provide leadership and development for department managers and staff; foster a collaborative, high-performance culture.
• Ensure successful implementation of technology and information systems including EMR, practice management systems and AI solutions.
• Participate in facility design and expansion planning as needed.
• Ensure optimization of staffing efficiency within all SMP locations by implementing workforce models, productivity standards, and staffing benchmarks.
• Develop scalable support structures to optimize in-basket management and reduce provider burden.
• Create and operationalize care delivery and access models to improve patient access, reduce wait times, and enhance capacity.
• Support development, execution, and monitoring of the SMP Operational Plan.
• Develop data-driven recommendations and action plans to improve patient experience, financial strength, quality, and people engagement.
• Financial Management
• Develop and monitor operating and capital budgets with P&L responsibility.
• Identify opportunities to improve financial performance through process improvements, capacity management, and strategic investments.
• Align financial plans with strategic priorities and performance targets.
• Quality, Safety, Compliance, and Risk
• Ensure compliance with safety, HIPAA, and regulatory policies; monitor quality and patient safety metrics.
• Implement risk management initiatives and continuous quality improvement.
• Promote patient-centered care and privacy standards.
• Network Growth and Partnerships
• Collaborate with peer service line leaders and executives to share and scale best practices.
• Support business case development and rationale for expansion opportunities.
• Talent, Culture, and Leadership Development
• Mentor and develop executive directors, directors, and managers.
• Foster a culture of proactive, integrated, high-quality care delivery.
• Lead workforce planning, recruitment, retention, succession planning, and staff development.
• Communications and Collaboration
• Communicate effectively with clinicians, employees, administration, and partners.
• Facilitate cross-functional collaboration across operational, financial, and administrative domains.
• Desired Outcomes
• SMP operates as a collaborative, inclusive, and transparent organization.
• High-performing leadership team with strong talent development.
• Improved patient flow, clinic performance, and quality metrics.
• Measurable improvements in outcomes, patient satisfaction, and financial performance.
• Successful expansion of SMP network and operationalization of new facilities.

Education Qualifications

Bachelor's degree.
Master's degree preferred.

Experience Qualifications

Minimum of ten (10) years in physician practice administration and management.
Demonstrated leadership in large operational healthcare settings.

Required Knowledge, Skills and Abilities

• Strategic thinking and execution
• Operational excellence
• Financial stewardship
• Change management
• Talent development
• Collaboration
• Data-driven decision-making
• Patient-centered focus
• Regulatory compliance

Licenses and Certifications

None

Physical Demands and Work Conditions

Physical Demands

• Constant Sitting.
• Frequent Walking.
• Occasional Standing.
• Occasional Bending.
• Occasional Squatting.
• Occasional Climbing.
• Occasional Kneeling.
• Seldom Crawling.
• Constant Hand Use.
• Constant Repetitive Motion Hand Use.
• Frequent Grasping.
• Occasional Fine Manipulation.
• Frequent Pushing and Pulling.
• Occasional Reaching (above shoulder level).
• Frequent Twisting and Turning (Neck and Waist).
• Constant Vision (Color, Peripheral, Distance, Focus).

Lifting

• Frequent lifting of 0 - 10 lbs.
• Occasional lifting of 11 - 20 lbs.
• Seldom lifting of 21 - 30 lbs.
• Seldom lifting of 31 - 40 lbs.
• Seldom lifting of 40+ lbs.

Carrying

• Frequent lifting of 0 - 10 lbs.
• Occasional lifting of 11 - 20 lbs.
• Seldom lifting of 21 - 30 lbs.
• Seldom lifting of 31 - 40 lbs.
• Seldom lifting of 40+ lbs.

Working Environment

• Occasional Driving cars, trucks, forklifts and other equipment. May be required to drive personal vehicle to sites.
• Constant Working around equipment and machinery. Office equipment (computers, phones, fax, copy machines, printers, 10-key, etc.).
• Seldom Walking on uneven ground.
• Seldom Exposure to excessive noise.
• Seldom Exposure to extremes in temperature, humidity or wetness.
• Seldom Exposure to dust, gas, fumes or chemicals.
• Seldom Working at heights.
• Seldom Operation of foot controls or repetitive foot movement.
• Seldom Use of special visual or auditory protective equipment.
• Seldom Use of respirator.
• Seldom Working with biohazards such as blood borne pathogens, hospital waste, etc.
• Seldom Other (please list each item under Comments).

Blood Borne Pathogens

Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment

Travel Requirements

10% travel:

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer

Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $107.91 - $142.99 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.