Entry Level Academic Administrator Jobs
New grad academic administrator jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a relevant portfolio can carry more weight than a lengthy resume. Most openings are on-site roles across Healthcare & Medical Services, Education, and Science & Research, with employers like SSM Health, Ochsner Health, and Indiana University Health hiring at this level now.
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Job Title: Academic Operations Specialist (Mandarin)
Location: San Jose, CA
Job Type: Full-Time, 40hrs/week
Pay Range: $25-28/hour + performance-based commission, targeted $50K-$74K/year
Mandarin speaking and writing is required for this position
Who We Are:
Think Academy US, a 100% owned subsidiary of TAL Education Group (NYSE: TAL), is a recently established education technology (Ed-Tech) company providing K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children's ability to think critically, strengthen their logic skills, and help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.
Think Academy is seeking a high-energy, high-potential Academic Operations Specialist to set up the customer success journey. This person should be passionate about helping and supporting students' learning experiences, take full ownership of user experience, learn quickly, handle complex situations, and consistently deliver a high standard of service. This role is critical to ensuring that our customers (mostly parents) receive timely, accurate, and professional assistance across multiple communication channels.
Key Responsibilities:
Customer Support
- Provide ongoing support to enrolled students and parents, responding promptly to inquiries and resolving issues throughout the learning journey.
- Serve as a trusted point of contact for families and deliver professional guidance and assistance.
Student & Family Follow-Up
- Monitor student progress and parent needs, ensuring a positive learning experience.
- Assist with course scheduling, class changes, leave requests, and other academic support services.
Complaint Resolution
- Handle parent feedback and concerns professionally and empathetically.
- Collaborate with internal teams to investigate issues, implement solutions, and maintain strong customer relationships.
Cross-Functional Collaboration
- Document customer feedback and service interactions accurately.
- Partner closely with teaching and operations teams to continuously improve service processes and the overall customer experience.
Qualifications
- Bachelor's degree or above.
- Fluent Mandarin communication skills; able to read English at an intermediate level (CET-4 or equivalent preferred).
- Comfortable working long-term evening shifts in a remote work environment.
- Must have a personal computer and reliable internet connection.
- Prior experience in customer service, student services, academic advising, class management, or educational administration is preferred.
- Experience in the education industry is a plus.
- Strong communication, problem-solving, and interpersonal skills.
- Customer-focused, detail-oriented, and able to handle parent inquiries and concerns with patience and professionalism.
Work Hours:
- 40 hours per week (one weekend date required)
- Mon-Saturday: 1pm-10pm (break from 6:00-7:00pm)
- Sundays WFH
Compensation & Benefits:
- $25-28/hour + performance-based commission, targeted $50K-$74K/year
- 401(k) Match
- Health, vision, dental insurance
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Title: Academic Operations Specialist (Mandarin)
Location: San Jose, CA
Job Type: Full-Time, 40hrs/week
Pay Range: $25-28/hour + performance-based commission, targeted $50K-$74K/year
Mandarin speaking and writing is required for this position
Who We Are:
Think Academy US, a 100% owned subsidiary of TAL Education Group (NYSE: TAL), is a recently established education technology (Ed-Tech) company providing K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children's ability to think critically, strengthen their logic skills, and help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.
Think Academy is seeking a high-energy, high-potential Academic Operations Specialist to set up the customer success journey. This person should be passionate about helping and supporting students' learning experiences, take full ownership of user experience, learn quickly, handle complex situations, and consistently deliver a high standard of service. This role is critical to ensuring that our customers (mostly parents) receive timely, accurate, and professional assistance across multiple communication channels.
Key Responsibilities:
Customer Support
- Provide ongoing support to enrolled students and parents, responding promptly to inquiries and resolving issues throughout the learning journey.
- Serve as a trusted point of contact for families and deliver professional guidance and assistance.
Student & Family Follow-Up
- Monitor student progress and parent needs, ensuring a positive learning experience.
- Assist with course scheduling, class changes, leave requests, and other academic support services.
Complaint Resolution
- Handle parent feedback and concerns professionally and empathetically.
- Collaborate with internal teams to investigate issues, implement solutions, and maintain strong customer relationships.
Cross-Functional Collaboration
- Document customer feedback and service interactions accurately.
- Partner closely with teaching and operations teams to continuously improve service processes and the overall customer experience.
Qualifications
- Bachelor's degree or above.
- Fluent Mandarin communication skills; able to read English at an intermediate level (CET-4 or equivalent preferred).
- Comfortable working long-term evening shifts in a remote work environment.
- Must have a personal computer and reliable internet connection.
- Prior experience in customer service, student services, academic advising, class management, or educational administration is preferred.
- Experience in the education industry is a plus.
- Strong communication, problem-solving, and interpersonal skills.
- Customer-focused, detail-oriented, and able to handle parent inquiries and concerns with patience and professionalism.
Work Hours:
- 40 hours per week (one weekend date required)
- Mon-Saturday: 1pm-10pm (break from 6:00-7:00pm)
- Sundays WFH
Compensation & Benefits:
- $25-28/hour + performance-based commission, targeted $50K-$74K/year
- 401(k) Match
- Health, vision, dental insurance
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Find JobsEntry Level Academic Administrator Job Market
Who's Hiring
- SSM Health10
- Ochsner Health7
- Indiana University Health6
- Mayo Clinic4
- University at Buffalo4
Top Industries Hiring
- Healthcare & Medical Services45
- Education43
- Science & Research6
- Government & Public Sector1
- Biotechnology & Pharmaceuticals1
Entry Level Academic Administrator Jobs: Frequently Asked Questions
How do I get an entry level academic administrator job?
Start by highlighting any campus involvement, internships, or administrative coursework that shows you understand academic environments. Employers at this level look for strong organizational skills, attention to detail, and comfort with student-facing communication. A cover letter that connects your background to the specific institution's mission can set you apart when your experience is still building.
Which companies hire entry level academic administrators?
Companies hiring entry level academic administrators right now include SSM Health, Ochsner Health, and Indiana University Health, based on current listings on Migrate Mate as of November 2026. At this level, colleges, universities, and education-focused nonprofits tend to post the most openings, alongside school districts and continuing education organizations that regularly bring in junior administrative staff.
Are there remote entry level academic administrator jobs?
Yes, though most postings still lean on-site given the student-facing nature of the work. About 10% of entry level academic administrator openings are remote or hybrid as of November 2026, concentrated in roles like enrollment support, records coordination, and academic advising assistance where tasks can be handled digitally.
Are these new grad academic administrator jobs?
Yes, many of these postings are new grad and junior roles that explicitly welcome recent graduates and candidates with little to no prior experience. A new grad-friendly listing typically accepts zero to two years of experience, counts internships or volunteer campus work toward qualifications, and sometimes accepts a portfolio of relevant projects in place of full-time history.
Which industries hire the most entry level academic administrators?
Entry Level academic administrator roles concentrate in Healthcare & Medical Services, Education, and Science & Research, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at this level because they maintain large student or program populations that require ongoing scheduling, compliance, and coordination support staffed largely by junior administrators.