Account Manager Jobs in Rockford, IL
Account Manager jobs in Rockford, Illinois are open across the metro, with employers like Insurance Office of America, Applied Industrial Technologies, and Alnylam hiring at every experience level. Find a role that fits below and apply directly.
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Job Description:
Title: Account Manager - Commercial Lines
Hybrid Preferred: 1 day in the Binghamton, NY or Syracuse, NY office
OR Fully Remote: applicants residing in Eastern or Central Time Zones
Book Focus: Construction, Contractors, Habitational | Required: active property & casualty (P&C) license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities:
Technical Competence: Maintain technical competence and industry expertise.
Team Leadership: Direct daily activities of the account management team.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
3-5 years of account management experience, or 5+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $65,000.00 - $80,000.00 annually depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
See All 14 Account Manager Jobs in Rockford
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Find Account Manager JobsAccount Manager Job Market in Rockford
Who's Hiring
- Insurance Office of America2

- Applied Industrial Technologies2

- Alnylam1

- Hydrite1

- Sandvik1

Top Industries Hiring
- Manufacturing5
- Insurance3
- Technology & Software2
- Distribution & Wholesale1
- Biotechnology & Pharmaceuticals1
Account Manager Jobs in Rockford: Frequently Asked Questions
How many account manager jobs are there in Rockford?
There are 14+ account manager openings in Rockford, Illinois on Migrate Mate as of June 2026. New positions post regularly as Rockford employers hire.
Which companies hire account managers in Rockford?
Employers hiring account managers in Rockford include Insurance Office of America, Applied Industrial Technologies, and Alnylam, based on current listings on Migrate Mate as of June 2026.
Are there remote account manager jobs in Rockford?
Yes. About 14% of account manager openings tied to Rockford are remote or hybrid as of June 2026. The rest are on-site roles based in and around Rockford.
Which industries hire the most account managers in Rockford?
The sectors hiring the most account managers in Rockford are Manufacturing, Insurance, and Technology & Software, based on current listings on Migrate Mate as of June 2026.
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