Communications Specialist Jobs in Illinois

INTRODUCTION

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

The Training and Communications Analyst supports the development and delivery of enterprise risk management training and communications that enable risk awareness, governance expectations, and consistent execution across the organization. The role focuses on translating frameworks, policies, standards, and procedures into clear, practical, and engaging digital learning and communications that support employee understanding and adoption.

The Analyst works closely with Risk, Compliance, Legal, and business stakeholders across all Gallagher Benefits Services business lines and geographies to ensure content is accurate, timely, and aligned with enterprise expectations.

HOW YOU'LL MAKE AN IMPACT

• Support the design, development, and maintenance of eLearning and digital training programs aligned to enterprise frameworks, standards, and governance requirements.
• Assist with the creation and upkeep of learning assets, including:
• eLearning modules and refreshers
• Microlearning, knowledge checks, and job aids
• Scenario‑based examples and case studies
• Apply instructional design and adult learning principles to improve clarity, usability, and learner engagement.
• Develop and support training‑related communications, including launch announcements, intranet content, FAQs, and reference materials.
• Translate complex policies, processes, and expectations into plain‑English, employee‑focused content.
• Partner with internal stakeholders to gather input, validate accuracy, and support reviews and approvals.
• Maintain version control and support periodic review and update cycles for training and communications.
• Assist with tracking training completion, feedback, and basic metrics to inform continuous improvement.
• Ensure training and communications are consistent, well‑organized, and aligned with enterprise standards and expectations.

ABOUT YOU

• 3 to 5 years of experience in training and communications.
• Bachelor’s degree in learning & development, communications, business, risk management, or related field.
• Experience supporting training, communications, or instructional content in a corporate or professional environment.
• Strong written communication skills with the ability to simplify and structure complex information.
• Strong attention to detail with the ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Word, PowerPoint, and Excel. Familiarity with LMS platforms is a plus.

PREFERRED

• Exposure to governance, risk, compliance, or standards‑based environments.
• Familiarity with digital learning tools or eLearning development platforms.
• Experience in insurance, financial services, brokerage, or other regulated industries.

COMPENSATION AND BENEFITS

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

OTHER BENEFITS INCLUDE:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

WE VALUE INCLUSION AND DIVERSITY

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.