Mid Level Administrative Operations Manager Jobs
Mid level administrative operations manager jobs go to professionals ready to own operational workflows end to end, guide junior staff, and make process decisions with minimal oversight. Roles are concentrated in Education, Government & Public Sector, and Staffing & Recruiting, with a mix of on-site, remote, and hybrid settings, and employers like Arizona State University, Jobot, and Inner Valor hiring at this level now.
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Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We’re continuously seeking talented individuals who bring a problem-solving mindset, fresh perspectives, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are ready to support your professional development. At Citrin Cooperman, we offer competitive compensation and benefits and most importantly, the flexibility to manage your personal and professional life to focus on what matters most to you!
We are seeking an Administrative Assistant to join our Firm Operations team within the Administrative Support department at our NYC location.
Responsibilities are, but not limited to:
CLIENT SERVICE & RELATIONSHIP MANAGEMENT
- Serve as a primary point of contact for one of the firm’s largest clients, handling client requests and keeping communication timely and confidential.
- Coordinate client requests and deliverables with the Tax and Audit & Assurance engagement teams.
- Communicate with the client on behalf of partners and engagement teams, routing questions to the appropriate professionals.
CLIENT ONBOARDING & RECORDS MANAGEMENT
- Support new client acceptance by submitting pertinent client information into the firm’s onboarding software and ensuring client information is accurate across all systems.
- Maintain accurate, up-to-date client information and records.
- Upload and download confidential client documents, including tax returns and K-1s, through the client’s secure portal (SharePoint).
- Scan, file and organize client documents in accordance with firm record-keeping standards.
TAX FILING, DEADLINE & NOTICE MANAGEMENT
- Partner with leadership to ensure 300+ tax returns are extended and filed on time each year including any applicable tax payments.
- Maintain a deliverables tracker to monitor the status of tax returns and tax payments, making sure each deliverable is completed and sent to the client on time.
- Monitor incoming tax notices and coordinate with engagement staff to ensure each notice is answered on time and resolved.
WORKFLOW TRACKING & REPORTING
- Generate weekly tickler reports on client work in process (WIP) and monitor engagement status to keep teams informed of upcoming deadlines and deliverables.
- Analyze monthly WIP reports to identify outstanding items and support engagement team follow-up.
- Generate monthly WIP analysis reports to help identify billable work.
- Maintain a shared master tracker to monitor staff workflow and the status of tax and audit deliverables during busy season.
- Prepare meeting summaries and action items and follow up with staff to ensure client deadlines are consistently met.
ADMINISTRATIVE & LEADERSHIP SUPPORT
- Manage calendars, schedules, travel arrangements, itineraries and agendas for leadership and professionals.
- Plan and coordinate virtual and in-person client meetings, including reserving venues and conference rooms, arranging catering and preparing meeting materials.
- Plan and coordinate client lunches and dinners, as well as team social events.
- Prepare client letters, correspondence and mailings; send faxes; and arrange messenger pickups and deliveries.
- Collate tax returns.
- Prepare client contracts.
- Organizing lunch-and-learn sessions, webinars and presentations.
- Coordinate scheduling, invitations, room and virtual meeting setup, catering and presentation materials for each event. Partner with the CPE/CPU LEAD team on CPE credentialing opportunities.
The ideal candidate must:
- Have 5+ years of administrative experience (professional services environment preferred and tax operations experience is a plus)
- Have a high school diploma (bachelor’s degree is a plus)
- Be tech-savvy with proficiency in Microsoft Office and expertise in Excel functions including but not limited to tables, formulas, and formatting
- Be a team player with the ability to multi-task and pay strong attention to detail
- Possess strong organizational skills, including but not limited to verbal and written communication skills
- Have the capacity to work overtime (as needed)
- In-office requirement 4 days per week based on specific office location
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Top Industries Hiring
- Education
- Government & Public Sector
- Staffing & Recruiting
- Consulting & Professional Services
Mid Level Administrative Operations Manager Jobs: Frequently Asked Questions
How do I get a mid level administrative operations manager job?
Position yourself around ownership, not just task completion. Highlight projects you led independently, processes you improved, and outcomes you can quantify. Tailor your resume to show cross-functional coordination and decision-making, not only day-to-day support. Employers at this level want to see that you can operate without close supervision and that your work has had a measurable impact on the organization.
Which companies hire mid level administrative operations managers?
Companies hiring mid level administrative operations managers right now include Arizona State University, Jobot, and Inner Valor, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from mid-size to large organizations that have enough operational complexity to need experienced managers who can run workflows independently.
Are there remote mid level administrative operations manager jobs?
Yes, though availability varies by employer and industry. About 20% of mid level administrative operations manager openings are remote or hybrid as of November 2026, reflecting broader workplace flexibility trends. Fully remote roles are most common at technology-forward companies, while operations-heavy industries such as healthcare and logistics tend to prefer on-site or hybrid arrangements.
How do I move up to a mid level administrative operations manager role?
Moving from entry level into a mid level administrative operations manager role typically requires deepening your functional expertise, taking on projects with broader scope, and building a record of independent problem-solving. Focus on owning initiatives from planning through execution, earning trust to coordinate across departments, and developing measurable outcomes that demonstrate your impact on efficiency or cost savings over time.
Which industries hire the most mid level administrative operations managers?
Mid Level administrative operations manager roles concentrate in Education, Government & Public Sector, and Staffing & Recruiting, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at this level because their operational complexity and scale require experienced managers who can maintain and improve internal systems without heavy executive oversight.