AI Consultant Jobs in Virginia
AI Consultant jobs in Virginia are among the most active in the country, concentrated in defense and intelligence contracting, federal civilian IT modernization, and commercial cloud transformation, with openings from entry-level analyst through principal and managing consultant. The Northern Virginia corridor anchored by Arlington, Tysons, and Reston is the densest hiring market, with additional demand in Richmond and the Hampton Roads area. Booz Allen Hamilton, Leidos, and Accenture Federal Services are among the most consistent Virginia employers for this role, particularly in AI strategy, machine learning engineering, and responsible AI governance. Find a role that fits below and apply directly.
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Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
The AI Support Manager owns Ferguson's Level 2 AI tool support function — the router, orchestrator, and knowledge curator that sits between frontline Level 1 support and deeper Level 3 technical (Tech) and AI Studio (CoE) resources. This role will provide guidance and operational direction to Level 1 staff, including staff-augmented resources, and builds the self-service knowledge infrastructure that keeps AI tool support scalable as usage grows from roughly ~1,200 users today toward 20,000+ across Copilot, Ferguson Assist (Gemini), and Claude.
Location: This role is approved to be either Remote within the United States or Hybrid for associates in Newport News, VA, in accordance with company policy.
Duties and Responsibilities:
- Provide guidance and operational direction to Level 1 support staff and staff-augmented resources handling the AI-enablement inbox and frontline "how do I" questions.
- Own triage and routing logic across AI tools — determining whether an issue is a tool issue, a connector issue, or a genuine product problem, and directing it accordingly.
- Build, maintain, and continuously improve the self-service knowledge base, capturing not just resolution steps but what didn't work, based on real ticket patterns.
- Decide where customer concerns go and manage handoffs to Level 3 Tech and Level 3 AI Studio/CoE resources.
- Open and supervise support tickets using Jira/Confluence, and monitor volume, resolution time, and escalation patterns to identify recurring issues.
- Act as "customer zero" for self-service support agents — build and troubleshoot no-code support agents in partnership with AI Studio, using that hands-on experience to guide Level 1 staff.
- Monitor Viva Engage and Teams community channels for emerging support themes and friction points.
- Partner with the AI Platform/Tool Owner on license- and connector-related support escalations, and with the AI Fluency Manager on recurring training gaps surfaced through support volume.
- Support the ongoing design and refinement of the L1/L2/L3 support model as tool volume and license counts scale.
Qualifications and Requirements:
- 4-6 years in technical support management, IT service management, or helpdesk leadership, ideally at enterprise scale.
- Experience managing/providing operational direction to a support team, including staff-augmented or offshore resources.
- Familiarity with enterprise productivity/AI tools (Microsoft Copilot, Google Gemini, or similar).
- Experience building or maintaining a knowledge base and ticketing workflows (Jira, Confluence, or similar).
- Strong triage and prioritization skills; comfortable making judgment calls under ambiguity.
- Ability to build or troubleshoot simple no-code/low-code support tooling or agents.
Desired Qualifications:
- Experience with AI/ML tool support specifically.
- Prior experience scaling a support function through rapid user growth.
- Familiarity with AI governance or responsible AI practices.
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
#LI-REMOTE
Pay Range:
Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
The AI Support Manager owns Ferguson's Level 2 AI tool support function — the router, orchestrator, and knowledge curator that sits between frontline Level 1 support and deeper Level 3 technical (Tech) and AI Studio (CoE) resources. This role will provide guidance and operational direction to Level 1 staff, including staff-augmented resources, and builds the self-service knowledge infrastructure that keeps AI tool support scalable as usage grows from roughly ~1,200 users today toward 20,000+ across Copilot, Ferguson Assist (Gemini), and Claude.
Location: This role is approved to be either Remote within the United States or Hybrid for associates in Newport News, VA, in accordance with company policy.
Duties and Responsibilities:
- Provide guidance and operational direction to Level 1 support staff and staff-augmented resources handling the AI-enablement inbox and frontline "how do I" questions.
- Own triage and routing logic across AI tools — determining whether an issue is a tool issue, a connector issue, or a genuine product problem, and directing it accordingly.
- Build, maintain, and continuously improve the self-service knowledge base, capturing not just resolution steps but what didn't work, based on real ticket patterns.
- Decide where customer concerns go and manage handoffs to Level 3 Tech and Level 3 AI Studio/CoE resources.
- Open and supervise support tickets using Jira/Confluence, and monitor volume, resolution time, and escalation patterns to identify recurring issues.
- Act as "customer zero" for self-service support agents — build and troubleshoot no-code support agents in partnership with AI Studio, using that hands-on experience to guide Level 1 staff.
- Monitor Viva Engage and Teams community channels for emerging support themes and friction points.
- Partner with the AI Platform/Tool Owner on license- and connector-related support escalations, and with the AI Fluency Manager on recurring training gaps surfaced through support volume.
- Support the ongoing design and refinement of the L1/L2/L3 support model as tool volume and license counts scale.
Qualifications and Requirements:
- 4-6 years in technical support management, IT service management, or helpdesk leadership, ideally at enterprise scale.
- Experience managing/providing operational direction to a support team, including staff-augmented or offshore resources.
- Familiarity with enterprise productivity/AI tools (Microsoft Copilot, Google Gemini, or similar).
- Experience building or maintaining a knowledge base and ticketing workflows (Jira, Confluence, or similar).
- Strong triage and prioritization skills; comfortable making judgment calls under ambiguity.
- Ability to build or troubleshoot simple no-code/low-code support tooling or agents.
Desired Qualifications:
- Experience with AI/ML tool support specifically.
- Prior experience scaling a support function through rapid user growth.
- Familiarity with AI governance or responsible AI practices.
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
#LI-REMOTE
Pay Range:
Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
See All 31 AI Consultant Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find AI Consultant JobsAI Consultant Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
AI Consultant Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Virginia Employers Look For
The qualifications that appear most often in AI consultant jobs across Virginia.
- Bachelor's or master's degree in computer science, data science, or a related quantitative field
- Demonstrated experience designing and deploying machine learning or AI solutions in production environments
- Proficiency in Python and at least one major ML framework such as TensorFlow or PyTorch
- Active or obtainable U.S. government security clearance for federal contracting roles in Virginia
- Experience with cloud platforms such as AWS, Azure, or Google Cloud in an AI or data context
- Strong communication skills to translate AI findings and recommendations to non-technical stakeholders
AI Consultant Jobs in Virginia: Frequently Asked Questions
How do you become a ai consultant in Virginia?
There is no Virginia state license required to work as an ai consultant. The typical path starts with a bachelor's degree in computer science, data science, statistics, or engineering, often followed by a master's degree for senior consulting roles. Virginia's federal contracting market makes a government security clearance a significant differentiator. Certifications from AWS, Google Cloud, or Microsoft Azure strengthen candidacy, and a portfolio of deployed AI projects is often weighted alongside formal credentials by Virginia employers.
How much do AI consultants make in Virginia?
AI consultants in Virginia earn a median of about $126,430 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $76,420 for the lowest 10% to over $207,890 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire ai consultants in Virginia?
Employers hiring ai consultants in Virginia right now include Booz Allen Hamilton, EY, and Chenega Corporation, based on current listings on Migrate Mate as of September 2026. Virginia's federal contracting ecosystem means many of the largest employers are government-focused systems integrators and technology firms with long-term agency contracts in the Northern Virginia corridor.
Which Virginia cities have the most ai consultant jobs?
McLean, Arlington, and Ashburn have the most ai consultant openings in Virginia. Northern Virginia cities like Arlington and Reston dominate because of their proximity to federal agencies and the dense cluster of defense and intelligence contractors headquartered there, while Richmond draws demand from financial services firms and state government technology modernization efforts.
Are there remote ai consultant jobs in Virginia?
Yes, and more than most fields. About 53% of ai consultant openings tied to Virginia are remote or hybrid as of September 2026, reflecting the desk-based and analytical nature of the role. Strategy, research, and data modeling work is the most portable remotely, while roles tied to classified federal systems or on-site client delivery typically require regular in-person presence in the Northern Virginia area.
How can I get hired as a ai consultant in Virginia with little or no experience?
The most realistic entry path is through a junior data analyst or associate consultant role, which Virginia's large federal contractors and management consulting firms hire for regularly. Booz Allen Hamilton, Leidos, and MITRE all run early-career and new-graduate programs that place candidates without direct consulting experience into AI and data teams. Building a portfolio of personal or academic AI projects and earning a cloud certification from AWS or Google Cloud gives a candidate a concrete edge when applying to these programs.
Where can I find and apply to ai consultant jobs in Virginia?
You can find and apply to ai consultant jobs in Virginia on Migrate Mate, which lists current Virginia openings. Find roles that fit your background and apply directly to each one.
See All 31 AI Consultant Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
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