Entry Level Application Support Team Lead Jobs
New grad application support team lead jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship work can matter more than a long resume. Most openings reflect a mix of on-site, remote, and hybrid settings across Technology & Software, Banking & Financial Services, and Investment & Asset Management, with employers like Software Technology, Ryder System, and Kellton hiring at this level now.
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Job Title: Application Support Specialist
Location: Remote
Assignment Type: 9 month contract w/ potential to extend or convert
Position Summary:
Client is seeking a detail-oriented and service-focused Application Support & Configuration Specialist to support the configuration, administration, and ongoing operation of the enterprise suites and catering applications. The role partners closely with the Premium Business and location teams to configure F&B menus, maintain application data, administer user access and provide day-to-day application support across the organization. The ASC Specialist will ensure menus, users, roles and system settings are accurately established and maintained in accordance with business requirements and configuration standards. The specialist will ensure menus, users, roles, permissions, financial details, legal language, and system settings are accurately established and maintained in accordance with business requirements, operational timelines, and enterprise configuration standards. This role also partners with Product to support enhancements, testing, issue resolution, and continuous process improvement.
Duties and Responsibilities:
- Provide timely Level 1 and Level 2 support for application questions, menu configuration requests, user access inquiries, and system issues.
- Build and maintain accurate F&B menus and related application configurations across Suites and Catering venues.
- Maintain consistent enterprise configuration standards across menu, item, pricing, financial, legal, and operational data.
- Manage application content and data updates, including menu items, descriptions, pricing, service charges, financial information, and required legal language.
- Coordinate seasonal planning timelines, submission deadlines, intake processes, and configuration readiness activities.
- Review and validate menu submissions for completeness, accuracy, and compliance with established standards.
- Facilitate process training and provide guidance to location operators and business users through applicable communication and training channels.
- Provision and maintain user accounts, roles, and permissions in accordance with access standards and business requirements.
- Support recurring access reviews and audits to help ensure appropriate and compliant system access.
- Troubleshoot application defects and configuration issues, document findings, and coordinate communication and resolution with impacted users.
Qualifications
- Two to three experience supporting POS, catering, hospitality, FUB or enterprise application software
- Experience with menu planning, F&B operations, hospitality technology, or application configuration preferred.
- Associate or bachelor’s degree in information systems, hospitality, business or related field; equivalent professional experience may be considered.
- Strong customer service orientation and a user-focused approach to application support.
- Highly organized, detail-oriented and able to manage multiple priorities and deadlines.
- Ability to work independently while collaborating effectively with business, location and product teams.
- Strong written and verbal communication skills, including the ability to facilitate training and explain configuration concepts in clear business language.
- Proficient in Microsoft Office suite of products
Job Title: Application Support Specialist
Location: Remote
Assignment Type: 9 month contract w/ potential to extend or convert
Position Summary:
Client is seeking a detail-oriented and service-focused Application Support & Configuration Specialist to support the configuration, administration, and ongoing operation of the enterprise suites and catering applications. The role partners closely with the Premium Business and location teams to configure F&B menus, maintain application data, administer user access and provide day-to-day application support across the organization. The ASC Specialist will ensure menus, users, roles and system settings are accurately established and maintained in accordance with business requirements and configuration standards. The specialist will ensure menus, users, roles, permissions, financial details, legal language, and system settings are accurately established and maintained in accordance with business requirements, operational timelines, and enterprise configuration standards. This role also partners with Product to support enhancements, testing, issue resolution, and continuous process improvement.
Duties and Responsibilities:
- Provide timely Level 1 and Level 2 support for application questions, menu configuration requests, user access inquiries, and system issues.
- Build and maintain accurate F&B menus and related application configurations across Suites and Catering venues.
- Maintain consistent enterprise configuration standards across menu, item, pricing, financial, legal, and operational data.
- Manage application content and data updates, including menu items, descriptions, pricing, service charges, financial information, and required legal language.
- Coordinate seasonal planning timelines, submission deadlines, intake processes, and configuration readiness activities.
- Review and validate menu submissions for completeness, accuracy, and compliance with established standards.
- Facilitate process training and provide guidance to location operators and business users through applicable communication and training channels.
- Provision and maintain user accounts, roles, and permissions in accordance with access standards and business requirements.
- Support recurring access reviews and audits to help ensure appropriate and compliant system access.
- Troubleshoot application defects and configuration issues, document findings, and coordinate communication and resolution with impacted users.
Qualifications
- Two to three experience supporting POS, catering, hospitality, FUB or enterprise application software
- Experience with menu planning, F&B operations, hospitality technology, or application configuration preferred.
- Associate or bachelor’s degree in information systems, hospitality, business or related field; equivalent professional experience may be considered.
- Strong customer service orientation and a user-focused approach to application support.
- Highly organized, detail-oriented and able to manage multiple priorities and deadlines.
- Ability to work independently while collaborating effectively with business, location and product teams.
- Strong written and verbal communication skills, including the ability to facilitate training and explain configuration concepts in clear business language.
- Proficient in Microsoft Office suite of products
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Entry Level Application Support Team Lead Jobs: Frequently Asked Questions
How do I get an entry level application support team lead job?
Entry level application support team lead roles look for candidates who can demonstrate hands-on troubleshooting experience, even from internships, coursework projects, or self-taught work. Familiarity with ticketing systems, basic IT fundamentals, and clear communication skills give candidates a real edge at this stage. Highlighting any team coordination or cross-functional collaboration, even in academic or volunteer settings, strengthens an application considerably.
Which companies hire entry level application support team leads?
Companies hiring entry level application support team leads right now include Software Technology, Ryder System, and Kellton, based on current listings on Migrate Mate as of November 2026. At this level, hiring comes from a range of organizations, including mid-size technology firms, managed service providers, and enterprise companies building out junior support teams.
Are there remote entry level application support team lead jobs?
Yes, though availability varies by employer and role. About 50% of entry level application support team lead openings are remote or hybrid as of November 2026, giving candidates flexibility on location. Many fully remote openings at this level still expect candidates to attend occasional on-site team meetings or training sessions during the first few months.
Are these new grad application support team lead jobs?
Yes, these listings include new grad, recent graduate, and junior application support team lead roles. A posting is new-grad friendly when it welcomes zero to two years of experience and explicitly accepts internships, academic projects, or a strong portfolio in place of full-time work history. Candidates from bootcamps and degree programs in IT, computer science, or information systems fit well at this stage.
Which industries hire the most entry level application support team leads?
Entry Level application support team lead roles concentrate in Technology & Software, Banking & Financial Services, and Investment & Asset Management, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they run large internal software ecosystems and need junior team leads to coordinate frontline support staff and escalation workflows.